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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 826 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 824 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds come to Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install and well worth the price. The sound is crisp and clear. Much better than the television alone with it's rear-facing speakers.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed this sound bar for our TV. Our TV'S volume is not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this soundbar. My only issue is that the remote doesn't always work. I believe it is a defect because I have brand new batteries in it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Samsung 55” TV, doesn’t come with a woofer, but the Samsung Symphony setting uses the sound bar AND the TV speakers together for a rich, enjoyable sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for those people who don’t need captions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but lacks closed captioning on too many apps

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound easy to install and the size makes it easy to mount on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound Bar mounts are not all the same

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure you have the TV serial and model number before you purchase a soundbar. I mistakenly thought they would be universal mounts on a Samsung. It sounded great and when my IT guy was trying to mount it, he realized that it doesn't fit my TV. Fortunately BB let me return it after the 10 Days.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DeborahH,

      Thank you for your review of the Samsung HW-S50B Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.

      Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung - HW-S50B 3.0 Channel S-Series All-in-one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar for my bedroom Samsung TV. Really boosts the sound on TV programs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung All in one Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is perfect for the SAMSUNG Neo QLED TV. I really like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad instructions and does not have a loud enough sound!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi EHES,

      Thank you for taking a moment to provide feedback regarding the HW-S50B Samsung Soundbar.

      To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.

      When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.

      You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.

      Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".

      I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second sound bar because it sounds good with the TV and its reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound improvement on new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar improved the quality of the TV out put . Now I can hear voices clearer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sound bar

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds good. good price. and still works after all these motnhs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the personal as best buy were very helpful when asked about products and set ups.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficulty linking the sound bar to Samsung TV purchased

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BertC,

      Thank you for taking a moment to review the Samsung HW-S50B Soundbar.

      The HW-S50B features three ways to connect to a TV; HDMI/ARC, digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV. Follow the steps below to connect the soundbar to your TV via one of the three available connections:

      HDMI ARC (Audio Return Channel) lets certain TVs and soundbars transfer audio back and forth using one HDMI cable. In other words, you can use the HDMI port as both an input and audio output. To set up HDMI ARC, power on your TV and soundbar.
      1. Next, connect one end of an HDMI cable into the HDMI IN (ARC) port on your TV.
      2. Connect the other end into the HDMI OUT (TV-ARC) port on your soundbar.
      3. Next, change the source on your soundbar to the D.IN. setting.
      4. After a few seconds, "TV ARC" will appear on the soundbar's display, and the TV will transfer audio through the soundbar.

      An optical cable is another way to connect your soundbar to your TV. You can also connect your devices (cable boxes, video game systems, and Blu-ray players) to the TV, and have the sound output from the TV to the soundbar.
      1. With the TV and soundbar turned on, connect one end of a digital optical cable to the OPTICAL OUT port on the TV.
      2. Then, connect the other end to the DIGITAL AUDIO IN (OPTICAL) port on the soundbar.
      3. Press Source on the remote or soundbar, and then set the soundbar to the D.IN. setting.
      4. Finally, on the TV, you need to set the speaker output to external speakers.

      The TV's sound will now play from the soundbar.

      Your soundbar is also compatible with a Bluetooth connection to the TV. To connect the soundbar wirelessly, follow the steps below:

      1) Press the PAIR button on the remote to enter BT PAIRING mode. You can also press the SOURCE button on the top panel and then select BT. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record. If BT READY appears, press and hold the SOURCE button on the top panel of the Soundbar for more than 5 seconds to display BT PAIRING.
      2) Select the Bluetooth sound mode on your TV (See your TV's user manual for assistance)
      3) Select “[AV] Samsung Soundbar S Series” from the list on the TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection.
      When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display. You should now hear TV sound from the Soundbar. Once you have connected your soundbar for the first time, use the “BT READY” mode to reconnect.

      I hope these tips help with the setup of your new Samsung Soundbar.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Problem Solving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new television had echo and gravelly sound. Part of the problem was the large television came down close to the fireplace mantel. The sound echoed off it. The sound bar took care of the effect. The Geek Squad thought that through and solved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy at a Great Price would buy again if I would

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect soundbar. Great sound quality. Great sounds from this bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung H W S 50B sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy setup it was not in stock and it was delivered the next day with no charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the value. I don’t know why this has to be longer. No wonder people don’t post reviews.

    I would recommend this to a friend
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