Customer Ratings & Reviews
- Model:
- HW-S50B/ZA
- SKU:
- 10517855
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
- Pros mentioned:Sound quality
Below average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good for the price but I get a loud popping noise when switching between sources. It’s very annoying
No, I would not recommend this to a friendBrand response from Samsung
Posted .AdamL,
Thank you for taking a moment to review Samsung’s HW-S50B soundbar.
Here are some tips that may help resolve the popping sound that occurs when switching sources.
You may want to check the cable connection of the soundbar to the TV or external device to ensure it is secure, and properly connected to the correct port.
In addition to checking the connections of the soundbar, please make sure your soundbar is using the latest firmware Version. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Christmas
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought all of theses items at best buy online for Christmas!
I would recommend this to a friend10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!! Nothing more I could ask for, it has a lot of features for the price it has
I would recommend this to a friendIt's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. not difficult to install. Underwhelming sound improvement over the TV speakers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Watchman,
Thank you for taking the time to review the HW-S50B soundbar.
You can optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Awesome base!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 50b speaker i had and doesnt have the base i wanted. The 60b speaker got that base guy trust.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good service, we were able to purchase with peace of mind
I would recommend this to a friendSound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Dave for helping with sound bar.............
I would recommend this to a friendDoes what its designed for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read the title, its great little gadget. Anyway, I’d recommend it
I would recommend this to a friendLasted 9 months, speaker blew, normal use.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in November of 2023. At first, I connected it wirelessly using its Bluetooth feature. Even though the soundbar was less than one foot away from the tv, the sound would randomly cut out and need the BT set up again. Ended up wiring it directly to the tv with an HDMI cable. ... Worked fine. For a while. .... In August of 2024, it was obvious that one of the speakers had blown out. It sounded terrible. I never played the tv loud, no children touched it, it had no unusual use. I considered replacing the speaker, but there was no obvious, easy way to open the enclosure. I couldn't even give it away. Ended up tossing it. Overall, a waste of $200+
No, I would not recommend this to a friendBrand response from Samsung
Posted .WilliamH,
Thank you for taking a moment to review the HW-S50B Soundbar.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you by contacting Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Soudbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure it enhances the sound any more than the regular tv volume
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DebbieW,
Thank you for taking a moment to review the Samsung HW-S50B Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like it my tv was louder then the soundbar. They say u get what u pay for. And it really showed with this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Wendytv,
Thank you for taking the time to review the Samsung HW-S50B soundbar.
You can optimize your audio experience; please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Good value sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound bar for the money. Bass is a little lacking but is much better then just the tv speakers!
I would recommend this to a friend 
Nice.
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice. Not the best, but nice. Overall satisfactory
I would recommend this to a friendNOT WORTH MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last 2 weeks. Tossed on our deck. In plastic bag with no box. Was this a return or refurbished? Returned for our money back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Charl,
Thank you for your review of the Samsung HW-S50B Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week.
~ Samsung Solutions
Overall rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its OK! Average, Average The more reviews you write, the better your odds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WandaB,
We appreciate you taking a moment to review the HW-S50B Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE. When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported. You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Samsung Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall rating* Excellent great service super friendly
I would recommend this to a friend- Cons mentioned:Bass
So so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so so and there is no bass at all , could be better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tony,
Thank you for taking a moment to review the HW-S50B Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
If you are looking for additional bass, beyond what the HW-S60B can provide, consider adding the compatible SWA-W510 Wireless Subwoofer from Samsung to take your audio experience to the next level.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support. . Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Sound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV sounded better without it, so I returned it for a refund, and I’m using my TV as it is and I’m satisfied with it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Skeeter,
Thank you for your review of the Samsung HW-S50B Soundbar. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Spend more on a better product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality, hard to set up and link with the tv The app for the remote is also slow and glitchy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RobertoL,
Thank you for sharing your review of the HW-S50B Soundbar. We value your feedback and will share it with our teams.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
I would recommend this to a friend
