Customer Ratings & Reviews
- Model:
- LC27G55TQWNXZA
- SKU:
- 6424358
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the Odyssey G5 monitor's excellent picture quality and refresh rate, making it ideal for gaming. Many appreciate its value for the price and the immersive experience provided by its curved screen and HDR capabilities. However, some users have reported issues with dead pixels and ghosting, while others find the stand less than ideal. The color accuracy is also frequently praised.
This summary was generated by AI based on customer reviews.
Defective
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor has visable horizontal lines across the entire monitor. Never buying open box again.
No, I would not recommend this to a friendDisappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute piece of trash. Now, the picture is great, the color is fantastic, looks great. However it seems to have a power problem and a backlight issue, and these issues appeared outside my Return period (which was 2 weeks ago, 15 days after purchase) I expect better out of Samsung, in so much that I didnt get the Geeksquad thing. Huge regret.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SadguyJoe,
I am very sorry for the backlight issue and power problem you have encountered with your Samsung - Odyssey G5 27" Monitor.
Please use the link below to ensure that you have the latest firmware.
https://www.samsung.com/us/support/downloads/?model=N0020370
If you are still having issues after updating the firmware, please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Flickering issue
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One panel on the screen began flickering the month after my product warranty expired. I was able to solve this by lowering the refresh rate to only 60hz but a few months after that, the issue just continues and now I have to get a new monitor.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor would go to sleep and not wake up. Apparently, this is an issue that the G series monitors have - check the Samsung forums. Very disappointed, as I had my eyes on this monitor for a long time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Picaro12,
Thank you for purchasing the Samsung - Odyssey G5 27" LED Curved Gaming Monitor. I am very sorry to hear that you experienced difficulties with your display.
The following could help to solve the issue of the monitor having difficulty coming out of sleep mode.
1) Check if your graphics card has any updates available. If updates are available, install them. If you require help installing your graphics card updates, please contact your graphics card manufacturer.
2) Perform a Windows Update. Visit Microsoft's online update page, and then follow all on-screen prompts.
3) Check that your monitor has the latest software by visiting [insert link to specific model]
4) Check your signal cable. Try using a different cable to verify if your cable is defective.
For further assistance, please contact Samsung Customer Support at:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 5 minutes before flickering and cutting off to completely black screen. First gaming monitor ever bought and am severely disappointed. Also putting together and taking apart the legs is terribly hard and annoying to do
No, I would not recommend this to a friendBrand response from Samsung
Posted .John,
Thank you for having purchased a Samsung - Odyssey G5 27" monitor.
If this is a consistent issue that is happening all the time, then I suspect it may have to do with the way the monitor is setup with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Screen came off
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen glue failed and the screen began ti delaminate. When I tried to push the screen back it cracked. Hopefully the warranty will cover it
No, I would not recommend this to a friendBig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool for games, not allot more than that. Colors off, had to do allot of calibration. Not sure how true the tones are. One buttun for multi menu. Only 8bit Text seems to get weird
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the color issues you have encountered with your Samsung - Odyssey G5 27" LED Curved WQHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
-Samsung Monitors
Returning it tomorrow.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning it tomorrow. Really dim image, not enough color. Image flickers once in a while. Just not good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
shadow on screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i barely bought and when i opened and turned it on it a huge 2 in long shadow on screen. having trouble to get it replaced
No, I would not recommend this to a friendBrand response from Samsung
Posted .trash,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung Monitors
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Dead pixel king, bought like 3 and all has dead pixels on it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Don’t buy this model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality, keep flickers and dimmed part in the screen
No, I would not recommend this to a friendBrand response from Samsung
Posted .DrMGM,
Thank you for sharing your feedback on the Samsung - Odyssey G5 27" Gaming Monitor. I am sorry to see that this model fell short of your expectations.
I am sorry to hear that you are experiencing flickering with your unit.
Please use the link below to ensure that you have the latest firmware.
https://www.samsung.com/us/support/downloads/?model=N0020370
If after updating the firmware you are still experiencing any issues please reach out to us:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We look forward to hearing from you.
Samsung Monitors
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for gaming great refresh rate and picture quality
I would recommend this to a friendhighly recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this monitor for 3 years now and it has been great I've had no issues with it. I was hoping they still had this one in stock so I can have dual monitors but I was too late. I will also say this be careful buying monitors on amazon because they do tend to be defective after a year its sad to see the reviews.
I would recommend this to a friendAmazing monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this monitor for over 3 years and it has been amazing, I haven’t had any problems with the monitor at all. The response time is great so it’s good for any game especially fps games. The curve of the monitor is perfect for making sure you see everything and the brightness and color of it is amazing. Overall I would say this is an amazing monitor and I would buy it again in a heartbeat.
I would recommend this to a friendOdyssey SG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely LOVE this monitor! I use it for Gaming, Photo/Video editing and it is all crystal clear! 10/10 definitely would buy again!
I would recommend this to a friendBest Value 1440p Monitor, Game changer for gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best monitor I've have ever had. Best value as well, got it for $230 on black Friday and have had overall an extremely positive experience. Previously owned a very expensive Samsung ultrawide with better on paper better brightness and color, but this monitor is almost exactly the same quality for 1/3 of the price. Pros: Others have complained of ghosting, but after testing the ghosting is very minimal and not noticeable at all. Super smooth 144hz and FreeSync works great (Most games, some doesn't work too well). The curved aspect is a really nice feature, and the picture quality is outstanding with 1440p resolution and great color and brightness. Cons: HDR is terrible, but it doesn't matter just don't use it the picture is great without it. Monitor is not height adjustable, but that really doesn't matter because of the great price. Overall I really recommend this monitor, has been a game changer when gaming.
I would recommend this to a friend- Pros mentioned:Price
Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the money, has worked perfectly with no flaws.
I would recommend this to a friend - Cons mentioned:Ghosting
Flawed monitor, ok if you find it on sale.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HDR settings barely work, Monitor requires you to make compromises on having things like HDR, FreeSync, and high refresh rate. Monitor has pretty bad ghosting at high framerates making images blurry. I found it very hard to balance the contrast and picture settings for movies and games, and needed to adjust the settings a lot.
No, I would not recommend this to a friend Top monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best monitor’s out there if you are on a budget.
I would recommend this to a friendIt’s okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor just a little too dark. I would recommend a brighter choice
No, I would not recommend this to a friend