Customer Ratings & Reviews
- Model:
- OBX RF32CG5400SRAA
- SKU:
- 6562378
to a friend
worst day ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.honestly, we got this fridge bc we had picked out another fridge and it was delivery but the delivery guys said they don’t installation and took it back and then the order was cancel by the system with no notice on the day of the rescheduled delivery. This fridge now does not dispense water and ice. Also we had to pick it up bc we were told it’s very common with their delivery company to brake fridge and that’s why the other get canceled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RoxanaR, we know how important it is to have a fully functional refrigerator. Let us help.
Here is a guide to help you troubleshoot if your water dispenser is not working. Please click on the embedded word.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-does-not-dispense-at-all
We recommend you check this link if the ice dispenser is not dispensing ice. Please click on the embedded word and watch the video included.
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense
If you would like to provide feedback to the retailer regarding the customer care experience you had, please don't hesitate to contact our Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150208381) to help our team pull up your information.
Have a great day.
^Camille
Great fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this at the outlet store in Phoenix Arizona. So far this fridge has been awesome! It makes 3 different kinds of ice and there is plenty of space. If I was to review the outlet store it would be only 1 star. That store had several fridges that were filthy and smelly.
I would recommend this to a friendAmazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! The delivery was great! The refrigerator is as big as I want. Loved.
I would recommend this to a friendRefrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works perfectly but it is missing the refrigerator doors and I was told that it came with them
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
