Customer Ratings & Reviews
- Model:
- OBX DVE54CG7150WA3
- SKU:
- 6571391
to a friend
Already not functioning!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dryer on 3/1/25. It is lightly used at best. A few days ago it stopped working. Dryer will not heat or dry clothes after multiple cycles. There is no lint in trap, vent is empty clear, still not working!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kris,
We know your disappointment with the dryer that stopped working. Let us assist.
We suggest checking the link below to troubleshoot the dryer that does not heat or dry. The first link has another resource for the unit's cycles, settings, features, error code guide, running a vent blockage test, and cleaning the dryer. The second link is a video you may watch from start to finish.
The dryer has no heat at all:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
What to do if your Samsung dryer isn't heating or drying?:
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also refer to page 55 of the user manual for other solutions when the dryer does not heat/dry.
https://downloadcenter.samsung.com/content/UM/202312/20231228085418633/OID63027_IB_DV7550C_EN_231222.pdf
Lastly, we have included a guide to learning the suggested laundry load size of the Samsung dryer to get the best results.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149801398) to help our team pull up your information when you message us.
Thank you.
-Angelica
