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Customer Ratings & Reviews

Your price for this item is $404.99
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The comparable value price is $449.00

Customer reviews

Rating 4.4 out of 5 stars with 1148 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the Plus 2-in-1 Chromebook's ease of use, touch screen, and lightweight design, frequently citing its portability and suitability for schoolwork. Positive feedback also highlights the battery life, size, and performance for everyday tasks such as web browsing and streaming. However, some customers reported issues with the hinge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,148 reviews
  • Rated 5 out of 5 stars

    Love new computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying out 2 cheaper models computers from other companies I decided to buy this model.It is easy to type with many good features that I need to learn yet. I am doing well with the Email and Facebook.

    I would recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 1 out of 5 stars

    great in beginning but broke twice w/in a 1 1/2 yr

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Chromebook for my son on the recommendation of the Best Buy salesperson. Like everyone else, we really liked it at first, but in month 13 it wouldn't even turn on and because it was outside of warranty it wasn't covered. Then after having it fixed the hinge spontaneously broke in month 18. We have seen numerous people complain about this and don't understand why Samsung didn't recall the product and have the hinges fixed. Now we have a useless paper weight that cost much more than we had expected. Stay away from Samsung they don't stand behind their laptops.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Samsung fan and the pen is a plus. Easy to use, lightweight, and exactly what was needed. Took me a bit to get used to the Chromebook after using desktop and laptop but love it now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me get the job done research, taking pictures, etc! Only thing I wish is that it had a backlit keyboard for when I’m working in a not well lit area. But that’s where the touch screen comes in handy I assume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device for consuming content as most chrome books are. This however has a better screen at 1080p than the competition and USB c charging makes a welcome appearance over older or less expensive devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent little device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for one of our kids and he loves it. It is basically virus free so we don’t have too much money in terms of worries for that. It is also pretty durable which is a plus when dealing with children.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good for my son. He uses it for school. The 2 in 1 was great. Many schools now use Chrome books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop/tablet computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 68 year old husband. He is very happy with this Chromebook. The only thing he doesn't like about it is that one of his favorite games won't open on this Chromebook. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Hinge

    Rated 1 out of 5 stars

    Didn't even last a year and a half

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the hinge got stuck and when I opened the laptop VERY carefully it snapped! the software is great, it was a great light notebook to carry to college classes, super convenient, too bad the construction couldn't keep up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like it, it’s impressive for the price !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it is to use and the slimline style. The battery power last a long time and that’s very important when you’re completing your homework assignments. I’m very satisfied with this product and it’s very affordable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok but not so well with apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my chromebook but the main reason for upgrading was for the play store apps. I use microsoft apps for work and this chromebook does not work well. I am able to download outlook, excel, and word, and also open them, but I am not able to use them. As soon as i click something it crashes. I am able to use all google apps well and love this part of the chromebook. For personal use, I use docs, sheets and drive. But microsoft is a must for work so I am hoping this is fixed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent chrome book

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good chrome book. Sometimes have trouble with wireless printing. Good for sync to Samsung tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too much for a 10 year old?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book was real easy to purchase in store after the sales guy explained it’s features. He glossed over whether it was overkill for a 10year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace my old chromebook by acer. This one has a faster cpu and allows me to do everything I really need such as browsing, checking emails, and stream netflix. No frills and worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More expensive than others the same size, but more durable and better recovery and easy downloading not always telling you your out of space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a Chromebook

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need but in the end It's a Chromebook. If I needed something better I would have purchased something else but this fits my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great , I’m a college student so this came in handy, I brought a hp printer to connect it with. I tried to download sims but I didn’t know sims was windows only or Mac only.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chromebook. Quick start up and so easy to use. It’s a little smaller than what I am used to but that’s why I got it. I love the compactness and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good overall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Con - Had some issues with charging. Pros - Once it charged, has long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Chromebook for my fiance who was needing a new laptop. This is a great alternative to the Microsoft Surface, and this already comes with a keyboard & pen. This device does everything she needs for work and more!

    I would recommend this to a friend