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Customer Ratings & Reviews

Samsung - Plus 2-in-1 12.2" Touch-Screen Chromebook - Intel Core m3 - 4GB Memory - 64GB eMMC Flash Memory - Stealth Silver-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 80 reviews

  • 20%
95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 80 Reviews
  • Rating: 5 out of 5 stars

    Absolutely love this Chromebook

    Posted
    OrangeBlossom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this Chromebook on Nov 18, 2018 and have used it every day since. I love it. Let me add more emphasis to that: I LOVE IT. Never been happier to part ways with Windows. As a Google user for more than a decade, I was already comfortable with leaving everything in the cloud. It took me mere minutes to get used to ChromeOS. It's a stable operating system and runs FAST. At the same time, all the apps I've been using on my Nexus 6P were easily downloaded on this sweet baby. SCORE! I've also managed to find online solutions that more than satisfactorily replaced programs previously used on my old Windows laptop. Need Microsoft anything? There's OneDrive! The machine itself is well-made, solid, and no part of it feels cheap. Switching to and from tablet mode is a piece of cake; it doesn't feel clumsy or awkward. The keys are soft to touch and type quietly (no loud clickety-clack!). The trackpad is responsive. Tip: learning all the trackpad and keyboard shortcuts makes using the Chromebook even more enjoyable! The only thing I miss is the NumPad but I've already gotten used to entering numbers via the top row of keys. Having the stylus tucked away on the side yet easily retrievable is brilliant. The battery power is pretty darn respectable: for my light use, the Chromebook lasts 2-3 days before it needs to be charged (FWIW, I like letting the battery get drained completely before I plug in the charger). My husband witnessed the pure joy on my face every day in the last few weeks before asking me a weekend ago: "Would you buy it again?" When I said YES a bit too loudly, he went and got himself one! He's been having a blast with his, too. BUY THIS; you won't regret it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Chromebook

    Posted
    Tech4x4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I picked this up during the holiday sale and what a deal!. I can't speak for long term durability yet but I am very happy so far. I made an unboxing video on my YouTube channel too. The form factor is just incredible, good screen, great keyboard with touchpad, premium build quality, pen included and it runs very well. I went with the Core M3 for better performance. Tablet mode works great too since the device is relatively light. I am so excited with this Chromebook that I am typing this review with it. Took a few pictures with my GoPro and transferred the pictures quickly using the built in micro sd card reader. I did not want to spend a fortune on this since this is not my primary computer, at the same time the lower end Chrome OS laptops are way too weak in terms of specs. The Samsung Chromebook Plus is a great mid-range 2-in-1 option. This is a winner!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice Chromebook

    Posted
    basecamp
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My son was using a chromebook (Acer C720) for school. I wanted to give him a better computer and was thinking about a macbook air as I like and own macs. But given the price, I decided to look again at chromebooks. I wanted to find something better than the usual chromebooks but not as much as a macbook or google pixelbook. This Samsung Plus 2 is exactly what I was looking for. Positives * Slightly larger screen size (12.2) compared to the 11.6 found in many of the smaller chromebooks. * 1920 x 1200 screen is sharp and bright * Core m3 is responsive and scrolling is smooth. * Touchscreen nice for scrolling or going to a particular place on a form or online test. * Keyboard feels good * Using as a tablet for online reading assignments is nice. * Pen is handy. Can use the chromebook as a scratchpad instead of doing work on paper. Negatives * Bottom is plastic. Overall, exactly what we were looking for. Lot of great features and good quality without paying a premium price. We were fortunate to have this go on sale for $449 -- thanks Best Buy! -- a price at which this is definitely a great buy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice computer, but a little limited

    Posted
    tjm1981
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's a nice computer for email, web browsing, some light work, but it's a little lacking in other ways. I often find myself conflicted as whether to use my ipad for something or this little chromebook. Both are about as equally capable for the things that I do, but neither is fully what I need. The screen is gorgeous for its size and the keyboard has a pretty nice feedback on each key. I passed up several other chromebooks because of the quality of this one. There are plenty of ports, but I really don't use them. There aren't too many type - c external peripherals out there that also work with a chromebook. Maybe...someday. If your goal is light, portable, nice typing experience, it's a good little computer. If your goal is web browsing, email, etc. that doesn't involve getting into the file system, it's a good little computer. However, before you buy, learn a little about Chrome OS to make sure that it's enough for you.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It was all good

    Posted
    Tata
    • My Best Buy® MemberMember

    I love Samsung, I buy everything Samsung and this was not my first Samsung laptop but I needed something to take the place of my longterm HP laptop and I ended up picking up this laptop last year for around $349. This Chromebook is great but as I got closer to the 1-year mark for having my Chromebook things started happening like the touch screen now sticks and it will zoom in on everything without you do doing so (annoying) it happens every day. Then the laptop always runs crazy right around the time it needs to be updated but the updates don't flash on the screen you have to go looking for the updates. So realistically this computer will only last for about 1 year. I thought that updates would help the situation but I get nothing. Next, I will be reaching out to Samsung to see what can be done or be wise and buy the geek squad protection.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Quirky

    Posted
    Rdubs2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this in the store. The salesman and the product description both said it had a backlit keyboard. I wanted a Chromebook and the price seemed good. When I got it home, no backlit keyboard and it was super glitchy. Couldn’t play Netflix. Couldn’t play Amazon Prime Video. I researched this online. Looks like the video problem has been a known battle between Google and the video services. Pictures shuffled slowly. Google Chrome worked well. It made my iPad Pro feel like a super computer. I packaged it up for a quick and painless return. I guess I’ll stick with my iPad for my travel computer.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Lightweight, fast, stylish looks:)

    Posted
    SorJuana
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I switched from an iPad to a chromebook recently and loving the experience so far. It is lighweight and comfortable to carry in a backpack to work or anywhere you need. The chromebook boots in seconds and it gives you the functionality of a PC. I like that the screen is bigger than 10 inches, but smaller than 13. The looks are very elegant and professional (Samsung has been always good at it). I give this gadget 4 stars because the android apps tend to crash quite often and it is very annoying. I need some of them (gmail, weather, ebay etc). You could use everything from a chrome browser, but I prefer apps for certain things. The price for everything this machine does is very reasonable!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    my first chromebook

    Posted
    carolyn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am a long-time DOS & PC user, but have become very fond of the Android OS - so I decided to take the chromebook plunge into Google OS. It is pretty easy to use, although I miss the access to root files. I chose a Samsung unit because I have always been happy with samsung quality - and this unit seems to be a good example of that. It is lightweight, yet feels sturdy and solid. It is very quick, but that is probably more because of the OS than the unit itself. 64 gig is not a lot of storage space, but it is simple to plug in a low-profile USB stick to increase it. .Overall, I am quite pleased with this purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    NICE Worth every penny

    Posted
    Unclejohn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like this cromebook. It is super fast. The one thing I noticed was updating your apps it flies through downloads in the blink of a eye. The pen is a really good item to have and you can't loose it cause it has it's own little home in your cromebook. The different ways you can place it for viewing the screen is awesome and the storage is good 64gigs is nice. Set-up was flawless my only complaint is the keyboard is not lighted but there are little usb gizmos for that. Except for the keyboard not being lit this has everything I was looking for.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best All-Around Chromebook

    Posted
    Gallopinggael
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The combination of performance, features and value this Chromebook provides make it tough to beat. Excellent build quality, fine keyboard and touchpad, and sweet touchscreen check all the ergonomic boxes. The pop-out stylus is a nice-to-have feature. Performance from the m3/4GB/64GB combination is snappy, and it runs Chrome, Android and Linux. Battery life is also stellar. There are some decent cheaper Chromebooks around, and the lovely Pixelbook at the high end, but the Plus is an all-around all star. Recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Chromebook! Not the best QC

    Posted
    Scooby214
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It took me a couple of returns before getting an unflawed device. My first one had screen touch issues. My second one had trackpad issues. My final one works wonderfully! This thing is faster than any Chromebook I've used on some of my larger Google Sheets and Slides files that I use for work. It just breezes through them without any lag or stutters. The m3 processor seems to be well matched to ChromeOS. The keyboard works well for long typing sessions. The screen looks nice and works well. The sound, while not very loud, sounds good.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far, so good

    Posted
    Jcar12345
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love that all my files easily synced up with my google drive as soon as I signed in. The system boots up quickly. Must say, I was a little disappointed that the stylus didn’t automatically give me the option to write on the screen. Had to install an additional app to do that. The touch screen is responsive and I love that there are several Ports available. It’s new, so we’ll see, but fast and seems to be a great product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good laptop for a student

    Posted
    Beejoy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This laptop was purchased for a 13 year old to use for her school assignments. Since it is so compact, she is able to take it to school in her backpack. Her assignments are accessible online. Therefore, once completed, she is able to transmit them to her teacher electronically. This enables her to submit her homework in a timely manner, even when she is absent. The laptop works fantastically. The only complaint is that it is easy to dent.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good, works as expected and well

    Posted
    Carmine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This was a Christmas gift for our grandson (9 YOA). He specifically asked for a Chromebook to use with school and some online games. His dad set it up right away and he has been using it daily ever since. So far he, and we, are happy with the purchase. School has not been back in session long enough to see how it works with the links and apps they recommend. However, we know other children who are using Chromebooks successfully.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid chromebook

    Posted
    Erin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this chromebook as an inexpensive replacement for my Windows Surface. I use the web (Google Drive and a web based software) for a lot of my work; so for those activities, it works just as well as a laptop. As someone who loves the Microsoft programs, there is a little bit of a learning curve since this only allows for the app or online versions, but it’s not bad. It’s also a VERY fast system.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Chromebook

    Posted
    Nick82
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My girlfriend wanted something portable for doing digital art. This has exceeded her expectations. Not only can she do her drawing on this, but it's also a good laptop replacement if you aren't suck in the windows ecosystem. Overall a great product. Only thing that would be nice is if it was a detachable like my HP Chromebook X2.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Chromebook

    Posted
    rwsiv
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a fine example of a Chromebook. Excellent build quality and display. In many ways it is a step up from a tablet. The stylus is added plus. Cons: WiFi only. If it had LTE connectivity too, it would even better. I connect it to a Mobile Hot-spot on my phone when I need connectivity on the go when WiFi isn't available.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice chromebook

    Posted
    Leonard
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very nice 2 in 1 chromebook with active pen support. Overall good built quality and enough performance for a chromebook. The only thing I wish it could be better is the weight, feeling slightly heavy for a 12'' chromebook. Otherwise it is excellent.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laptop

    Posted
    Jkay
    • Verified PurchaserVerified Purchase

    This item replaced my Samsung chromebook I purchased more than five years ago. It is a great replacement. It's very versatile and easy to use. I appreciate the stylist. It's much easier to write on the screen than to type in low light areas.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great computer

    Posted
    Elizabeth
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this for my child, a high school student. Perfect for school work, typing, researching and submitting school assignments. It can be used as a laptop or folds over to a tablet. Convenient, good size and easy to use. Perfect!

    I would recommend this to a friend