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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $599.00

Customer reviews

Rating 4.3 out of 5 stars with 143 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers commend the Plus 2-in-1 Chromebook's responsive touch screen and ease of use. Its lightweight design and good battery life are also frequently praised, along with its generally snappy performance. However, some customers have reported issues with the hinge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 143 reviews
  • Rated 5 out of 5 stars

    Great touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Small and perfect. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for working online. Nice screen, even has onboard memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love itt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple nice and small perfect for movies portable easy access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my daughter.....she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice move to have one of the chrome books

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet too small...Laptop too big...chrome book perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use this and they love it they use it for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for my middle school age student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Chromebook, it’s exactly what I need!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had some issues with the mousepad on this chrome book, thus the rating I’ve given here.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is sticking which isn’t something I can deal with. Planning to return the tablet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung, but not this one. I'd opt for the S4 tab or s6 instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    expensive computer thats cheaply built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this computer for just over a year and I should have read more reviews before buying. If you plan on using this computer to flip into a tablet frequently...DONT. The hinges are weak and will break, causing the screen to crack. According to Samsung, a cracked screen isn't covered by the warranty, even though it was caused by the plastic bezel around the screen breaking and the hinge breaking through. Basically I got one year of use out of this device and now I have to buy a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't even let you use MS office online products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for over a year and have not liked it the entire time. I definitely got bad guidance when I was looking for a new laptop. It is ok for using the internet, but don't try to do anything productive. I cannot open a document in my paid MS 365 subscription. The Google chromebook pushes me to its "version" which has no functionality. Also, not having a delete key is frustrating. I will not buy another Google chromebook!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor battery & touch pad froze

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy!!! 4month later the battery went bad and constantly the table shall remain plugged. The touch pad mouse got froze and not functioning so I bought a Bluetooth mouse for $25. 8month later the charging cable stop working and spent $49.99 for a new charger. My advice is get an Apple product and you won’t have none of these issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with this product. After several months while opening it up the left side tightened up and ripped and damaged the screen. Had to purchase a replacement screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked corner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this over a year ago and one of the corners of the screen detach and upon trying to open the lid it cracked the corner. The screen was literally coming off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook has fallen apart within 30 months...multiple issues, now the charge will not hold. Do Not Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worked OK Until it Didn’t

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted for 3 1/2 years and then it bit the dust. We are guessing it’s just the battery that has gone out, which doesn’t look that cheap or easy to replace. It’s like cracking open an iPhone to change it. Don’t know if it will survive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was all good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung, I buy everything Samsung and this was not my first Samsung laptop but I needed something to take the place of my longterm HP laptop and I ended up picking up this laptop last year for around $349. This Chromebook is great but as I got closer to the 1-year mark for having my Chromebook things started happening like the touch screen now sticks and it will zoom in on everything without you do doing so (annoying) it happens every day. Then the laptop always runs crazy right around the time it needs to be updated but the updates don't flash on the screen you have to go looking for the updates. So realistically this computer will only last for about 1 year. I thought that updates would help the situation but I get nothing. Next, I will be reaching out to Samsung to see what can be done or be wise and buy the geek squad protection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING LAPTOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless experience. Is a Touchscreen & can rotate 180 degrees, and the HD Display is really good.

    I would recommend this to a friend