Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $549.00

Customer reviews

Rating 4.2 out of 5 stars with 41 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
85%
would recommend
to a friend

Customers are saying

Customers frequently mention the excellent screen quality and long battery life of the Pro 12.3" Touch-Screen Chromebook. Its lightweight and portable design also receives positive feedback, making it convenient for various uses. Many appreciate the ease of use, particularly for schoolwork. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-3 of 3 reviews
  • Rated 3 out of 5 stars

    Excellent product - poor fit/finish

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this particular Chromebook. Seems like very good bang-for-buck value, however let down by the cheap feel and plain matte black paint. Almost feels like they forgot to paint the final coat. If you don't mind the finish I bet you'll enjoy this 2 in 1.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective Item. Returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an defective item. Returned and bought the lower end Chromebook Plus.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice until the touch screen went bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Samsung Chromebooks are great but seem to have a common issue where the touch screen flakes out. I'm guessing it's a manufacturing defect and just a matter of luck if you get the issue or not. Based on reviews, it seemed to be less common with the Pro than the Plus, so I purchased a Pro. A week into owning it, the screen started acting up. It would just start clicking on things at random, like the touch screen was possessed. Doing a factory reset didn't help. I returned it and decided to try my luck with a Plus since that's all they had in stock. The Plus has been great and the only detectable difference between the two is the color.

    No, I would not recommend this to a friend