Customer Ratings & Reviews

I use this device primarily as a replacement for my laptop for day-to-day work. The device itself is solidly built and the smaller than usual keyboard did not cause me any of the issues that some others report. The tactile feedback is fine and I was able to adapt without issue to the smaller keys. The screen is AMAZING. All caps, no stop. It's so awesome that I find myself stopping to just look at how clear everything is, especially when its at full brightness while plugged in. I do not run it at full resolution as I've found that the system recommended resolution is fine for word processing and internet surfing. If I were to watch a movie I would definitely make sure I was getting the appropriate output but its a gorgeous screen either way. The S pen is not as integrated with Word or Google Docs as I had hoped given that the Pixelbook has a pen now. I would love to have the ability to write notes during a presentation in the margins as when with a client it is far less obtrusive to use a tablet than it is to use the chromebook as a laptop. I'm not sure whether to blame Samsung or Google or Microsoft here. Most of my work is done through a VPN or via online login platforms so the chromebook has nearly replaced my Windows laptop entirely and for the price, it cannot be beat. That being said, the native Word app does not seem to have integration with Google Drive which is mind numbing as it does support other platforms. Hopefully soon.

I’ve been away from google for awhile. It’s nice to be back. This laptop is fast, easy to use and very versatile. My grandchildren are in heaven.

we have 3 of these. original 2 were for business. 3rd for home. very convenient. light, so it's very mobile. would definitely purchase again. only concerns, the first one we purchased had software issues that still aren't resolved. also, the pen on the first one broke the first day. no issues on other 2 devices.

I wouldn't necessarily recommend this as a first Chromebook, but if you have used any Chromebook before, this one is an upgrade. No other Chromebook under $1000 comes close (and I'm not sure the more expensive ones do either -- the screen on this one is great, and it has pen+pressure support).

When shopping chromebook, shop by hardware quality! This Samsung has it all! - The touch panel is quite responsive and quite beautiful - It's lightweight and durable - It's battery life is "decent". Though for the size of the device and how much processor power I'm pushing on the Core M3, the few hours I'm getting out of the battery is understandable. If you're migrating from a Full OS device to Chrome OS I would recommend this device. It's not too expensive, but still provides good quality hardware. Just keep the power supply on hand.

There is a small learning curve, but after a bit of confusion, the rest was magic. This is my first Chromebook and I am a convert/believer.....I cannot imagine ever going back to a conventional windows environment...Please Samsung, backlight the keyboard next time....If we're willing to pay this kind of money for your excellent product, I feel we deserve that consideration...

I'm a college student and this is perfect for quick assignments, emails, tests, and reading. It's also a great tablet for my son to use. I really love the large keyboard and the great screen. The only thing I don't like is the speaker quality.

This laptop is amazing. Chrome OS is becoming so much more convenient for all around use. Great for pretty much anything and at a really good price for its quality.

Overall, this Chromebook works great in many ways. However, I have a lot of music in my Google play account. So, when I saw the limited space on hard drive of this computer, I bought a 128 gig SD card. It can read files off of that card, but it cannot play music from it.

Really impressed with the Chromebook Pro. Travels well. I was able to work on papers in Docs and presentation on Slides even without WiFi on long international flights.

I missed the first release of the Samsung Chromebook Pro but made sure I was able to get it the second time. I have not gotten to use the offline functionality much but love the features of this chromebook and the availability of apps in the google store. Some apps do not work as well but I expect that to all be fixed in updates over time. Well worth the wait for this laptop.

Great chromebook and great value. Perfect for my kids for school.

We bought this Chromebook for our very artistic 16 yr old daughter and we haven’t had to buy a sketchbook since!

Screen is much better than Asus Chromebook. Also very smooth Keyboard. Highly recommend.

It's a nice chrome book. Love the the look of it! Works fast, no problem so far!

Nice looking and the price was reasonable. I have a bit of learning to do with this laptop but I am very excited about it so far. I would say it is a lot different than Windows and I have noticed the keyboard is different than windows laptops. I've had this thing for about 3 weeks and I have no complaints.

This Chromebook has worked well for me as a university student. The battery life is great, and it's very light making it easy to carry with me. My one note is that the keyboard is quite small, which can make it hard to type on at first.

I love my Chromebook Pro. The m3 processor makes Play Store apps and Chrome run great. Crouton works well over SD card, so I also get a nice Linux environment without using tons of storage.

If you give this Chromebook any less than 4 stars you didn't do your homework before purchasing. Bought this one year ago and I can say it has lived up to my expectations.

Bought this for use within our offices and it works flawlessly within our application.