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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 134 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 134 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, customer support was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. We had to call customer support for set up. There could have been better instructions to install it correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, the system matches my television

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound fillsthe room with richness and clarity. The bass reverberates!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely worth it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly the best Samsung soundbar I have ever bought. Sound is amazing. You won't be let down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday purchases

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent sound bar. Works seamlessly with my Samsung - 75” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Is amazing how simple it was to connect to my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound for a mid priced sound bar. We crank it up and clear as day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Easy to set up and use. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and bar are very good. Geek squad very poor. 4 tries by the geeks for install and never got it right. Horrible sound. Paid for delivery and install. Did my own research and fixed it myself. Tv hdmi cable in arc instead of earc. Equipment on 2 different wifi. Wrong sound source. And more. You get the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to my home theater. Q-Symphony is a major improvement to the home theater experience

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It works well with Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar meshes seamlessly with Samsung TV. Easy to setup and control with the tv remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind Blowing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surround sound is definitely a game changer. My whole house vibrates when we watch Dolby Atmos content. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sounds synthetic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! theater soundbar Enjoyed wireless subwoof

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Very happy with it. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy For Life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I am a loyal Best Buy customer, when it comes to excellent service, that’s what you receive at Best Buy. This guys go out of their way to make sure that you are satisfy and getting quality equipment. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound bar not as expected for the $$$$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for movies, but no so good for dialogs. I have tried multiple setting on equalizer to no avail. Sound does work excellent with Samsung S90D-2024 TV, and with blue tooth for music

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ScottW,

      We appreciate you taking a moment to review the HW-Q800F Samsung Soundbar.

      To improve your experience, press the Sound Mode button on your remote control and select Adaptive Sound. In Adaptive Sound mode, the soundbar analyzes the content and volume to optimize the audio rendering resulting in clearer dialogue.

      If connected to the SmartThings app, you can also enable the Voice Enhancement feature through the Advanced Sound Settings.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great Soudbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar works great, it paired well with TV and additional speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy North Wales staff were really helpful. However, brick and mortar stores need to get with the inventory as I had to order from Amazon to get HDMI cables and other accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgrade that old sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad we purchased this sound bar, it is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds. Some sync issues with TV when using Qsync. Not very synced…

    I would recommend this to a friend
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