Customer Ratings & Reviews
- Model:
- HW-Q800F/ZA
- SKU:
- 10534368
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Dishonest company. DO NOT TRUST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this as an Open Box Excellent condition item. When I picked it up there was no box or even a remote control! Not as advertised and I used $130 in Reward Certificates which were never given back to me!!! NEVER do business with this company or at least never buy open box items. They totally misrepresent products.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bryan,
Please know you are leaving a review and a 1-star rating for the HW-Q800F, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-Q800F itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it for a JBL 1000 the sound and quality of the JBL’s is better to me
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RayGriffin,
Thank you for taking the time to provide feedback on your HW-Q800F Soundbar. I’m sorry you were not satisfied with your experience.
We are always here to help and would have been happy to assist in providing settings adjustments to resolve any issues you were experiencing. The HW-Q800F soundbar has many settings to optimize your audio experience and modes, such as Adaptive Sound, DTS Virtual: X, Music, Game and Standard, along with being able to adjust the Treble and Bass via the Tone Control button.
Should you ever decide to give Samsung audio products another try and have questions or need or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our Live Chat with an agent, as well as manuals, software, and warranty information, can be found at the “Support” link on our website. Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.
~ Samsung Solutions
Amazing Soundbar! Definitely recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly reccommend this soundbar! I have this paired with my Samsung S95F OLED 4K UHD Smart TV and the sound is amazing! It has deep bass and excellent sorround sound. I like that when I turn the TV on, that it also turns the soundbar on!
I would recommend this to a friendGreat Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for TV and music. Easy to setup and sync to TV and music.
I would recommend this to a friendSoundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and weike the multiple options available.
I would recommend this to a friendGood match with new Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the product is as described by prior reviews and sales staff. good match for my new Samsung 65" TV
I would recommend this to a friend
