Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4 out of 5 stars with 34 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

85%
would recommend
to a friend

Customers are saying

Customers love the good condition and camera of the Refurbished Galaxy S6. They appreciate that the phone is in excellent condition and are pleased with the quality of the camera. However, some customers have concerns about the battery life, as it only lasts approximately 36 hours.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Pros mentioned:
    Low price, No problems

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT Price + FAST Delivery + AWESOME Product + NO Problems Whatsoever + Help from the Tech guys at the store to set-it up= HAPPY Customer. THANKS !

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great hardware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although its been only a month that I have used my refurbished ph but the hardware of the ph has been spec-less. However, as with any old or refurbished ph and generally with s6, the battery is questionable and short living.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone and the many options such as taking great pictures and when making or receiving calls, the sound is very clear. One complaint is trying to connect the phone to the PC to transfer files to or from the phone. I have called Samsung support twice and got help with the connection. The problem is that every time I connect the phone to the PC, the computer has to reload the phone drivers. The problem may be my PC but not sure on that.

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 2 out of 5 stars

    NOT Unlocked?!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of my complaints revolve around BestBuy's policies. The phone itself is a nice looking phone and felt great in my hand, nice weight, nice size. Now onto the real problems - I ordered this phone based on it being unlocked. Paid extra for speedy shipping and that's where things started to go wrong. Shiping was pushed one day. When the phone arrived I charged it, then found the major flaw...it was NOT unlocked. I called customer service and came to the realisation I needed to return the phone. Now things really went off the rails because they were still going to charge me a re-stocking fee, despite this being THEIR problem not mine. Based on all of this, I'd say skip BestBuy online. Go to the store where you can check right away to see if the phone is what they say it is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is in fact a great phone. Got it for $275 refurbished. Although I returned it I needed to save some money. If you can get it for the same price go for it. It was on pristine condition like it was not used at all

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Great screen and easy to move around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a early Samsung smartphone its so much better to have a much better phone now. Better memory and updated browser and now I can use my antivirus protection on this phone too.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition, Low price

    Rated 5 out of 5 stars

    mobile working good so far. Got it for less price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refurbished one. It came in excellnet condition. This mobile working good so far. Got it for less price nearly 290 bucks including taxes.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition, No problems

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished phone works as well as a new a phone. I have had no problems with the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Excellent phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, I have been very pleased with the camera and the ease of use. Overall the phone is a great buy.

    I would recommend this to a friend
  • Cons mentioned:
    Apps

    Rated 4 out of 5 stars

    great camera better than my ipnone 6

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too many add on apps,only use it when i am out of country. good for what i need. best for younger generation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone it's a bit smaller than my old one wish could have afforded the S7 but maybe later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished S6. All was good except a few nicks and scratches on the edge of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Save money and buy refurbished

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a Galaxy S6 but didn't want to pay full price, so I decided to give this one a chance. I thought it would show sign of use but no, when I opened the package the phone looked 100% new. I have owned it for 2 months now and it works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works outside the USA.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the phone to give to a friends as a present. The phone is in Colombia. It seems to work great internationally with Tigo, Moviestar or Claro network. Gave it the rating because the phone worked outside the US and its not in my possession.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    This cell phone was the best price anywhere.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung Galaxy S6 refurbished. When I first got it it looked brand new and worked just as good as it looked. For the price I paid I was very pleased. Its truly awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good. Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone activated with Metropcs service. It's a great phone, it just started tweaking after a few weeks. The split screen just keep splitting every few minutes making it hard to navigate at time. Otherwise that, worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Dank

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is smack! Even though it is a refurbished. I probably could enter even tell you if it was or not out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am very happy with my new Samsung Galaxy S6.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I'm hesitant about is, once in a while the screen goes a little dim. I hope its not the beginning of a problem. But at this time its tolerable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good Samsung phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Price it's ok, Excelent condition except the battery do not last to long, (aprox 36 hrs). It is a refurbished item)

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great Samsung smart phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung Smartphone, though the battery is not lasting even a day after nine months of use.

    I would recommend this to a friend
Sponsored