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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 109 reviews

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90%
would recommend
to a friend

Customers are saying

Customers love the refurbished UBD-K8500 4K Ultra HD Blu-ray player's picture quality and 4K capabilities, finding it easy to use and set up. Many appreciate its performance and condition, often describing it as looking and performing like new. However, some customers expressed concerns about the size and functionality of the remote control, and the lack of Dolby Vision support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 109 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and ease of functionality with my other samsung devices. We purchased a remanufactured and it works great. Perfect deal for us!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished and could not be happier with it. It works perfectly, looks brand new and works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Noticable difference in picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 4k vizio tv...i subscibe to Netflix with the 4k upgrade and now I have the 4k blu ray player....The tv programming is just not there yet with 4k content..i do however enjoy the improved HD pic quality...It not worth 300 plus but I only paid 129.00 and it is a samsung so for that price it is worth it..

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Very Good 4K Blu-ray Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player displays a very good 4K picture. The remote is small and lacks some dedicated buttons. The player has a good selection of apps but although it has a 4K YouTube app this app does not do 4K HDR. The refurbished unit arrive in excellent condition in its original box.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    True HD picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True Ultra HD BR enabled 3D HDMI inputsreceiver connection and amplification 4K

    I would recommend this to a friend
  • Pros mentioned:
    4k, Ease of use

    Rated 5 out of 5 stars

    great 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this on my new 4k tv and its very nice,easy to use and loads up fast..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and connection. Easy to operate. Thin profile fits in anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    4K DVD PLAYER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest DVD PLAYER To SET Up. Picture quality is the best

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good came refurbished in original packaging.No scratches,dents or anything like that and has worked flawlessly so far. Picture quality is overall good however some movies look better from streaming services such as amazon and netflix.

    I would recommend this to a friend
  • Cons mentioned:
    Dolby vision

    Rated 5 out of 5 stars

    nice interface, good player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this refurbished for a great price as a test into how 4k would work on my older 4k Samsung TV. It works well runs fairly quiet, and I really the the smart feature/menus. I had a minimal learning curve from my tv to this to navigate. It was a very good value. It's too bad Samsung does not support Dolby vision. still a good player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is The Second Samsung UBD-K8500 4K Ultra HD Wi-Fi Built-In Blu-ray Player I've Bought From Best Buy And They Both Work Great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4K player on the market Picture is amazing Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K movie player easy to use and compatible with tv

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Blueray player that upconverts everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays regular bluerays and upconverts them to 4k. It even upconverts Plex movies to 4k and they look gorgeous. They look better than the smart TV with Plex or Shield TV with plex. Colors look better with this as if it was a real 4k movie.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! i also have a playstion 4 pro. i feel like this produces a slightly better picture then it does. could be my mind helping to compensate for spending more money for 4k but no complaints. also its smart apps work far better then the ones on my samsung ks8000 tv.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great 4K experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to try to get the best 4K experience for my new 4K TV. Absolutely perfect! 4K movies and Netflix 4K movies was simply beautiful. Small remote but does the job.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Been wanting one for a while.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got the 4k player because it was cheap and refurbished. Its pretty pricey but had a 4k for about a year and havent watched any 4k content until now. Theres a difference between 4k and HD but some elder people will not see or hear it.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    4K picture is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K upgrade was worth it. Everything looks incredible. Nothing was wrong buying the refurbished one. Works like new. Would buy refurb again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have two 4k movies and their is a sharper picture, but having the cost so high restricts purchasing more unless on sale

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Setup and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and intuitive functions. One quirk is often I have to open and close the DVD tray before I am able to stream.

    I would recommend this to a friend
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