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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 109 reviews

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90%
would recommend
to a friend

Customers are saying

Customers love the refurbished UBD-K8500 4K Ultra HD Blu-ray player's picture quality and 4K capabilities, finding it easy to use and set up. Many appreciate its performance and condition, often describing it as looking and performing like new. However, some customers expressed concerns about the size and functionality of the remote control, and the lack of Dolby Vision support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 109 reviews
  • Rated 5 out of 5 stars

    Great 4K player.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung did it again. The player is very quick to load and the response from the remote is awesome also. Very easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Samsung DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this to anybody I love the upscale ability of this DVD player highly recommended sending my friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing video quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on an open box special. Using with my 8500 curve samsung tv. It communicates with my tv in ways that make youngo, how? Highly recommendnthis setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a second 4K player because I was so impressed with Samsung's quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The k8500

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A: The K8500 is a true UHD (4k Bluray) player capable of playing the newest format Full 4k

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device has a modern technolgy than old one and newer remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best 4K player available today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with this if you're looking to watch 4K Blu-ray.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4K resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up , cosmeticly eye catching, great 4K reasilution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A real bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great DVD player. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a refurbished model and have had it for almost two years now without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WAS CAREFUL IN THOUGHT BEFORE I BOUGHT BEING A REFURB, BUT WAS NOT DISAPPOINTED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in like new condition. Great app interface. An upgrade from my previous Samsung blu-ray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why people are having the overheating issues because I'm not. Clear, great player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K player is so easy to use and the interface of it is just amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD exceeded my expectations. I'm completely satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all Great player with great playing features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K HDR HD Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new blu ray player go with my 4K Samsung TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good. Not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu ray player can perform its uhd, 3d, and regular blu ray functions beautifully. But the 4k upscaling is not good. It's better on a cheaper Sony player.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung UHD Blu-ray Player. Your user feedback is also important to us and will be shared with our product team.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/


      -Samsung Ambassador Samsung

  • Rated 3 out of 5 stars

    Great but freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player except for fact it freezes every 5 mins

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 1 out of 5 stars

    Great DVD player but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great DVD player and the price because it's refurbish is outstanding, however like anything refurbished you have to worry about issues as far as playback and even issues with the remote control itself

    No, I would not recommend this to a friend
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