Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 54 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers admire the picture quality and ease of use of this product, with many praising its simple setup and intuitive interface. The inclusion of an HDMI cable is also a frequently cited positive, along with the ability to stream content. Positive comments also highlight the affordability and overall value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-54 of 54 reviews
  • Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished unit with HDMI cable is a great value. Shipping was fast and so far, I have no problems with playing DVDs or Blu-Rays. Picture quality is great and speed is normal.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and acts perfect so far. Can't beat the PRICE!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good works really good well recommed to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was skeptical to buy the product because of the tag ''Refurbished". But I was wrong. This product is great and worth the money it is paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all the great features at a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    read reviews online all great thanks guys I agree high marks on all catagories.I would absoulty buy this again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BLU-Ray GOOD, DVD BAD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for Blu ray discs.....but regular DVD's don't load correctly. Usually gets stuck at the FBI screen or the preview section of a disc never advances....and no its not the unit I have. I have 2 of these things and they both do the same thing...I have given up wishing for a firmware update and have just decided to go back to PANASONIC for my electronics. They have always worked great for me and not really sure why I went away from them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unit is not as advertised.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ad clearly states “WiFi ready” This unit, although I like it, I will be returning it because it is not WiFi ready. A WiFi card must be purchased and installed for the WiFi to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine EXCEPT the wireless port. When setting up, worked inadvertently, then stopped all together. Also had several other names on it for wireless in set up, which I believe, tells me why it was refurbished and probably more than once. The clincher here, I just picked up the wireless router today, but it's also too late to return the player. 31 days!!! I'll never buy anything refurbished again from BB. I want to give it no stars! Especially after the money I spent today at BB on the router and adapters, which by the way, does work great with my computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more instructions. Great product. it goes well with my Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blu-Ray player

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has done everything I could ever want it to do!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible Interface

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to extensively use the extra features this player has to offer then you will be very disappointed by its ease of use and lag. The device is annoyingly slow. It also attempts to be intelligent by using the HDMI cable to turn itself on or off depending on what the TV is doing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not updateable for future apps

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unable to add the HULU app for this product because it was not available when I purchased it and is not available on this model per Samsung tech support. I can not understand how it can not have a way to update apps that are available as new services become available. I purchased this in September and already have to replace it to use Hulu instantly on my tv. I expect a product to be relevant for longer that 6 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not totally refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this route to save a couple bucks. Product was as described; however, after 5 minutes for disc play, the picture froze and from that point on I was not able to load a disc. I returned the unit to the local store and received a store credit for the full purchase price. I will now use that to purchase a new model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stoped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months, when I play Blue Ray DVD is always freezes during the movies....However the movies play fine on my other 3 Blue Ray Players. I thought it was my disk, but it is just the player

    No, I would not recommend this to a friend
Sponsored