Customer Ratings & Reviews
- Model:
- SM-V110AZWAATT
- SKU:
- 6296424
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers praise the SmartThings Item Tracker's small size and ease of use, highlighting its convenient portability and straightforward setup process. Positive feedback also focuses on the reliable GPS and LTE tracking capabilities, although some users note limitations in battery life and location precision. Concerns were also raised regarding the range of the device's tracking capabilities.
This summary was generated by AI based on customer reviews.
Do NOT buy this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy this tracker! I bought this for my son in kindergarten so that I would know when he leaves the school on the school bus and arrives safely to his daycare. It worked great for 2 weeks and I was very happy until the unthinkable happened. The gps gave me a false tracking notification that showed my son leaving the school and entering an empty field for 20 minutes then returning to the school. I called the school to confirm he was in fact in class and of course they were unable to give the information out over the phone so now I have no idea where my son is based on the tracker. Since my husband and I both work an hour away from the school (why we are using a tracker in the first place) and it was close to school being out, I had to have my sister physically go to the school to confirm that my son was fine and did not in fact ever leave thew school premises that day. So now not only have I made a huge scene at my child's school but I have also been frantically wondering what could possibly be happening to him in this so called location this tracker has placed him at. I will be returning and leaving this review everywhere possible. Hopefully I can save other parents from going through the craziness I experienced with this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback on the SmartThings Tracker. I am very sorry to hear of the issues you experienced with the Tracker location accuracy. Our dedicated team of SmartThings experts would love to assist you in troubleshooting your device and getting the device working properly. We can be reached at 1-866-813-2404 or [email protected]. You can also find helpful information regarding the Tracker location accuracy and editing Zones to improve alerts on our Support page here -- https://support.smartthings.com/hc/en-us/articles/360001384223. We look forward to hearing from you! ~Samsung Brand Ambassador
Don’t buy this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mine stopped working. When I contacted Samsung for service, they said they are unlucky under warranty if purchased from Samsung, Lowe’s, or Hitfar, so if you buy from anyone else, you are out of luck.
No, I would not recommend this to a friend