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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 527 reviews

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94%
would recommend
to a friend

Customers are saying

Customers frequently mention the SmartThings Multipurpose Sensor is easy to use and install, with many highlighting its compatibility with various smart devices and its compact size. The temperature sensing capability and good battery life are also appreciated. However, some customers have reported issues with connection reliability and consider the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 527 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Very easy to install and connect with the hub

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works properly and paired easily with my smart hub.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature

    Rated 5 out of 5 stars

    a most useful Smart Things device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to determine open/close and even temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything working great. Easy to connect. Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor works well. I have multiple of these units and I've never had a problem with them. Only thing I don't like is the battery life. It's honestly not horrible but I find myself having to change them about once a year. Having multiple bought at different times, it feels like I am changing a battery every few months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love that they were so easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use easy to install highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart home kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart home kit! Works perfect. Great support too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cheap sensors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensors tend to break a lot but there are few options to choose from at best buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, clean and nice. Easy to install and to pair them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Would recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature

    Rated 5 out of 5 stars

    Great Little Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the hub kit from Samsung for monitoring

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This motions sensor is easy to sink, set up and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sensors. The are very easy to set up!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, easy to install and good tech support

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Favorite automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and giving as a gift. More than happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The trim around my doors is 3/4" thick, so the two parts of the sensor have a pretty significant gap between the sensors, but it still works great. I've been using 3 of them with the SmartThings Hub for about a month and have had no problems at all with them. The sensors do what they are advertised to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with smart things. When battery is low it starts to act funny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sensor uses the Zigbee protocol. It was recognized quickly by SmartThings hub. I have it placed at the outer limits for distance, so it does drop communication occasionally. But it snaps out of the bracket easily so I can move it in close, reconnect and back in service in just a couple of minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Add it if you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got extra sensors beyond what you get with the kit. We were awoken to a false-alarm intrusion today, but other than that it has worked fine. Use it for non-critical home automation, though that might be more due to the smartthings hub.

    I would recommend this to a friend
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