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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 527 reviews

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94%
would recommend
to a friend

Customers are saying

Customers frequently mention the SmartThings Multipurpose Sensor is easy to use and install, with many highlighting its compatibility with various smart devices and its compact size. The temperature sensing capability and good battery life are also appreciated. However, some customers have reported issues with connection reliability and consider the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 527 reviews
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using the hub for temperature monitoring with a SmartThings door sensor that I also purchased from Best Buy. I mainly use the hub to connect to my Logitech Harmony Elite and hub, instead of IFTTT. It's way less laggy. This thing can control allot of name brand devices. Good buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy Setup with ST, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sensors are probably the easiest to pair and configure with the SmartThings hub since they are made by the company. However I must say the quality control of these sensors is lacking. I have purchased at least 6 of these sensors due to the fact that several have failed within weeks of their implementation. They either fail completely or one of their internal sensors will fail rendering them useless for the intended purpose. Now the good news! An email to SmartThings support stating the aforementioned problems resulted in a free set of two replacement sensors along with a postage paid return label for the defective sensors. I'd say excellent customer service. Hopefully they will improve on the durability of this product which will make it the go to multi sensor in your HA setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sensor for normal temp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor is great , except one flaw is the temperature goes beyond 120(like in garage ) , the battery dies very fast and the we won't get any notification on the hub ,that it lost the device or battery dead .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE Samsung hub, plug, and door sensors. It is very easy to set up and syncs with Ring doorbell and ARLO cameras. Love the door sensors as the allow me to monitor the temperature on each of the three floors in my house. That was an unexpected bonus!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Works well most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sensor works well most of the time. It seems to randomly lose connection with the hub and must have it's battery removed and put back in to have it reconnect correctly. Better than most out there though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my garage/office and it works great for an alarm. I have not used it for any other smart home purposes. The smartthings hub is in the center of my home and the sensor is outside in the garage and i have not had any problems with connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great automation addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my smartthings home system. These sensors work really well and aren't so sensitive that id one part is on the trim around the door or window it still shows as "closed" versus throwing a false "open".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensor does what it is supposed to do, one hint though, don't feel like you have to mount the switch in the "proper" orientation. You can use the mounting tape to use other setups for doors or windows that might not exactly fit the intended use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to smart home couple minor issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a smart things hub. Added this sensor to monitor back door. Found out my hub was too far away so sensor has difficulty communicating with Hub. Tech support recommended a repeater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Purchase, both so far spot on with descriptions used with SMARTTHINGS. Only negative is if using screws, dont over tighten, just a little bit of stretch on the plate makes it hard for the sensor to snap into it. Good to know for uneven moulding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best of both world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was surprised that sensor comes with knock announce as my doorbell chimes is wayyy upstair far away from downstair lounge room where im sitting by the bar n watch tv wait for deliveries come a knocking door and i work on my phone awsome !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Having temp is a nice plus but would be nice to be able to set the intervals in which it sends temps. When I look at the "recently" data in Smartthings, the open/close data gets mixed in with the temperature data. See screenshot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small sensor it does a great job. I'm using it as a garage door sensor. My Smartthings hub turns on/off an entry light and messages my phone each time my garage door opens or closes when sensed with the multipurpose sensor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product just works. I bought some off brand ones from another retailer and had issues getting ti to connect to my smartthings hub. Returned them and got these ans and it was as simple as just turning it on. Definitely a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have 3 of these around the house. Mostly on doors where my teenagers could sneak friends into my home. Which is not ok with me. So now I get an alert EVERYTIME one of those doors opens! Perfect. Problem solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love SmartThings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my SmartThings system. This was a replacement sensor (I managed to break mine by presumably mounting incorrectly). Best Buy had the best price on one at the time so made the purchase. Works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. I have this setup to sense vibration on my front door. When someone knocks and I'm home, it plays a Bell sound on my Sonos speakers. When I am away, it plays several dogs barking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got to detect water leak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thing to detect water leaks near garbage disposal in my kitchen. There was leak one time and the sensor alerted without any issues immediately. Nice gadget for nice price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Using on grage door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working okay, not perfect. I get some misreadings every now and then about movement on the door. Its been frigid lately and the battery is reporting 70% in just 2 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door Sensor

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this one for a door at my house. I now have 3 and these work really well. I love the temperature feature. I need more!

    I would recommend this to a friend
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