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Customer Ratings & Reviews

Model:
F-SS-MULT-001
SKU:
4481809
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Customer reviews

Rating 4.5 out of 5 stars with 527 reviews

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94%
would recommend
to a friend

Customers are saying

Customers frequently mention the SmartThings Multipurpose Sensor is easy to use and install, with many highlighting its compatibility with various smart devices and its compact size. The temperature sensing capability and good battery life are also appreciated. However, some customers have reported issues with connection reliability and consider the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 527 reviews
  • Rated 3 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace another Samsung multipurpose sensor that stopped working even after changing battery. I’m hoping no issues with this 1.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I think just one defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of these. this particular one seemed defective but the others have all been ok. Best Buy accepted the return and credited my account.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Distance is an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to watch back gate, loses connection all the time to far from base at about 200 ft and outside

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only half worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two sensors, only one worked. Had to work with Samsung support and am still troubleshooting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tricky to set up like they tried to make it too idiot proof and ended up with a product that looks nice but works just so/so.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't need it,the camera alerts you when motion is in the room. Just depends on what you are looking for. So we returned it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy install, spotty connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with a smart things hub is almost perfect, but the connection drops sometimes making it unreachable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work well not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 25 of these for my house. They do the job but sometimes drop off the network.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensors work well but can be difficult to install depending on how your door is installed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but the battery life is really lacking. Unfortunate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smartthings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tricky to mount if door frame has a curved edge, but does work well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multipurpose sensir stopped working and could't be reset

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Motion sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor works ok but battery drains faster than expexted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added this to the Smart Things Home Monitoring.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iffy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have 9, have replaced two because they stopped being recognized by my hub. Fortunately, BB gave replacements due to policy and it was within 15 days. but after that, it would be a b**ch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great idea, terrible app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea smart things, it integrates with everything. However what use is it whenever you get logged out of the house every time you leave the house. I tried to set it up with the geo-fence so whenever I wasn't home I would get alerts and it would do events based on when I leave and arrived at home, however because it logged me out none of the events Whitaker in none of my notifications would arrive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quits working after a few weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd one I have bought and they work great for 4-5 weeks and then quit being seen by samsung home. Delete them and reload them and they again quite working. Very frustrating

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Compatible with Amazon Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with Amazon Echo Plus, only with Samsung Smart Things

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and had problem with. Ended up getting a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup and just work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sensors are awesome. Much better than off brand ones.

    I would recommend this to a friend