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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 333 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, leak detection capabilities, and timely notifications provided by the Water Leak Sensor. They also appreciate its reasonable price, long battery life, compact size, and sensitivity to even small amounts of water. The sensor's reliable performance in alerting users to leaks is another frequently praised aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 333 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid price for this leak detector. So far so good - no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Samsung SmartThings and other hubs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second leak sensor that I purchased from Samsung. It is compact and works very well with the SmartThings hub and well with other smart hubs It helps that it was also priced competitively at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well made device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions for pairing and use are deficient, but easily addressed by speaking to SmartThings tech support on the phone. After pairing, could not get the leak detector to notify me of a leak, without additional guidance provided by tech support on the phone walking me through the alerts set up process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little water detector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this by the water heater and under sinks to catch leaks before they cause significant damage. Hopefully, I never get the alert! I like how the new model has the contact sensors on both the bottom AND the top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product seems to work as advertised. It was easy to pair with the smartthings hub. I tested it by pouring a small amount of water on the floor and the sensor detected the water. Fortunately I have not had any real water leaks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Seems to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work. I don’t have any complaints. Mmmmmm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper than prior model.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as prior model which I still use. Has the additional feature of top oriented contacts along with bottom contacts to trip sensor. Has good signal to reach the smart hub. Definitely a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Leak detection

    Rated 3 out of 5 stars

    Nice sensor, but some false alarms

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Samsung Smart Things ecosystem for monitoring for water leakage in the house and garage. Depending on battery freshness, you may get some buggy false alarms. Lithium ion CR3 battery lasts a few month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great leak sensor, w/top and bottom-side detection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about 10 of these sensors paired with my Smartthings hub. They work well, with good battery life. I like the fact that it can detect water on both top and bottom. Also reports temperature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for limited access areas.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Water Leak Sensor is designed to alert you at the first sign of moisture and is not waterproof. I tested the sensor and it worked as expected with my Smartthings hub. The only downside is its battery operated and located in a closed water heater compartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of smart things. This sensor works great. Placed it behind toilets, next to boiler and under faucets. Tied it in a network with an automatic shutoff valve incase leaks detected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as Expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give 5 stars because it’s not amazing, but it does do exactly what it’s supposed to do. I have this located near my sump pump and have it integrated with IFTTT for quick notifications if I ever have high water. Works exactly as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to monitor things like a hot water tank. So far it is sending signals and I am hoping it never actually has to detect water!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect , works as stated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a ATT Digital system with a large monthly charge, Replaced with the Samsung Smartthings and it works great, no central monitoring but direct notifications to your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for sale price. I recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulled battery teather and blinked Red/Green paired with smart things in minutes. Tested in small amount of water took 2+ hours to goto Dry. Not a big deal. Nice there’s a CR 123 Battery rather than a “nickel” style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recomend Samsung smarthings to evryone that would like to keep track of a residents activities and have peace of mind. love all their products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed a new kitchen and dont want any leaks so having this will sure make it easier to detect one if it were to leak under our sink. My only issue would be that there's no audible warning like some of my other sensors throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensor has worked very well as a thermometer for my water heater closet, I guess I should be happy I haven't had a leak yet to test the water sensor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad they updated the design to sensor on top and bottom as most leaks would drip from above so it makes much more sense than the previous model

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Add On

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for the peace of mind under my washer. Configured to I will receive test and email for water leaks. Using it with my SST hub.

    I would recommend this to a friend
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