Customer Ratings & Reviews
- Model:
- GP-U999SJVLCAA
- SKU:
- 6265831
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, leak detection capabilities, and timely notifications provided by the Water Leak Sensor. They also appreciate its reasonable price, long battery life, compact size, and sensitivity to even small amounts of water. The sensor's reliable performance in alerting users to leaks is another frequently praised aspect.
This summary was generated by AI based on customer reviews.
Not ready for prime time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung may have released these too early to compete in the Internet of Things (IoT) scene. It's a great idea, but either we received defective products, or these just aren't that great. Battery life is marginal at best (about 2 months) and loss of connectivity is frequent. These are pretty considerable problems if you're relying on them to report when you have a water leak. I'm researching to find a better replacement for these. Nice try Samsung, but no cigar. Maybe they will improve on their next release.
I would recommend this to a friendDunno if it works or not?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm assuming it works fine but won't really know until there's been a leak. Placement is a little confusing as well since it doesn't come with anything to stick in place in any surface.
I would recommend this to a friendGreat item, but came at 50% battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life close to 50% when connected - looks like old stock. Otherwise, no issues with connectivity.
I would recommend this to a friendBig commitment
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hubs make sense for loads of sensors but committing to samsung over another brand is a big decision.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback on the SmartThings system, Androidiac! SmartThings is compatible with a wide variety of smart devices from many different brands. You can verify which devices are compatible with SmartThings here -- https://www.smartthings.com/products. If we can assist in any way, our SmartThings team can be reached at 1-866-813-2404 or [email protected]. Thank you! ~Samsung Brand Ambassador
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had it only one day and is off line there is no Audible alarm from device for leak and didn’t inform you when it falls off line . I have to remove a wall panel to get to it and won’t be keeping it as it falls off line like many others have said .
No, I would not recommend this to a friendBrand response from Samsung
Posted .We apologize for the issues you have experienced this far with your Water Leak Sensor, Dmctv! While there is not an audible alarm from the device for a leak, you can customize the notification to include an audio notification from a supported audio device. For assistance with troubleshooting the device going offline, please reach out directly to our SmartThings team at 1-866-813-2404 or [email protected]. We look forward to hearing from you! ~Samsung Brand Ambassador
Poor app control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike there smart switches and other devices that can be seen in Alexa through the SmartThings app this can not be, but why it really gets a one star is the total lake of alert you can add when water is detected, all you can do is the app notification, you can’t setup a email or text alert or even have Alexa announce water been detected, switching to the ring water sensor that can do what you would think are basic functions.
No, I would not recommend this to a friendNot so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have on basement floor and sends a lot of false alarms
No, I would not recommend this to a friend- Pros mentioned:Battery life, Notification
Excellent leak sensor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I moved our water heater and HVAC to the attic 3 years ago, my wife warned me that if there were any leaks that she would be very unhappy. Put all of the systems in pans and put a leak sensor in each pan. While I was at it, I got sensors for under each bathroom sink and toilet and under the refrigerator, dishwasher and washing machine. In 3 years I am just starting to need to replace batteries. Most are still showing greater than 80% life remaining. Connected to electric water shut off valve and notification to me through SmartThings hub. Got some water into the attic through a wall vent during a hurricane last year that triggered one of the sensors. Otherwise they just have provided a lot of peace of mind.
I would recommend this to a friend Returned... no audio alert
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this because there was was no audio alert to my Iphone if the water sensor was activated. I had to call up the sensor to see if my basement was flooded.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for the review. I'm sorry the Water Leak Sensor did not meet your expectations. If you should need assistance in the future, please contact our dedicated SmartThings team directly at 1-866-813-2404 or email us at [email protected]. Thank you! ~Samsung Brand Ambassador
We returned this
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it, the person we talked to at best buy forgot to mention we had to buy a h Samsung hub for this to work so we returned it.
I would recommend this to a friendMust have smart hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have smart hub and doesn’t say it on the box. Not sure how it works because I don’t have the smart hub.
No, I would not recommend this to a friendSetup is way too much difficult to be useful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup required downloading a certain app which wasn’t user friendly
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback on the SmartThings Water Leak Sensor, cycledude! The Water Leak Sensor links to the SmartThings Hub and does require the SmartThings App in order to connect. We apologize for any frustrations caused by downloading the app. If we can assist in any way, please reach out to our dedicated SmartThings team at 1-866-813-2404 or [email protected]. Thank you! ~Samsung Brand Ambassador
Great for monitoring water from sump
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to monitor sump levels in my home and is a great tool to have.
I would recommend this to a friend