Customer Ratings & Reviews
- Model:
- SDSSDE61-2T00-G25B
- SKU:
- 11013118
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Defective drive, poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive did not fully accept data transfer. Called SanDisk which is now owned by Western Digital, they sent me a RMA, which I used on 6/29, they received it 7/5, today is 7/21, they still have not send out a replacement. Why did I buy this second external drive and have been without for almost 1 month !
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. This is not typical of our support and we are concerned about this. We would request you to contact us directly so that we can help you to make sure the issue is addressed to your satisfaction and the expected service is delivered at the earliest. SanDisk® stands behind its commitment to quality and warranty on its products. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Not so sure anymore...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a bunch of these and am getting nervous as they are starting to have issues. Also, I wound up buying my own apple branded cables since the ones they come with don't seat well into the drive.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. However, we would recommend you to submit a support ticket with our support team so that we can investigate the issue and provide you appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb.
- Pros mentioned:Storage capacity
Bought for my tesla model 3
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chepaer options available and with more terabytes.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Thank you for your feedback ! While there are cheaper options available, SanDisk products are designed for reliability and long-term performance. If you have any concerns or need assistance, please reach us at: https://support-en.sandisk.com/app/askweb
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work for the camera that I bought it for.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi Courtney,
Card compatibility can vary depending on your camera model. We recommend checking with the camera manufacturer for compatibility before making a purchase. You may also connect with our technical support team at: https://support-en.sandisk.com/app/askweb so we can assist you with the best compatible product for your host device.
Exactly What Was Needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed in order to have Geek Squad transfer data from old pc hard drives onto and now can see on my iPad.
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hus jchiewicihdwhicihewiuceunwciuciuneuiwcnuiwencwewcojniuencuyewbcuybewhdweojmewdjodwejondnweihcnhidwnnhidwccnijewojnc
I would recommend this to a friendpretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has given me a few issues with ejecting early without my doing so..
I would recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Get the firmware update
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying this read news stories about data loss and WD issuing firmware updates. I have used Sandisk for many years before WD brought them. I have always expected quality and performance and durability from Sandisk and WD but this news about sudden data loss and a possible lawsuit make me wonder about the quality of the brand. Its still working it I’m getting a different brand device as a secondary backup.
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usednit only a vouple of times and having issues with connection to my pc changed usb c cable for new one and problem still persistent. Dont recommend
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://support-en.wd.com/app/askweb.
Works as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Averages around 700 MBps write and 800 MBps read on a USB C (USB 3.2 Gen2) interface so reasonably close to the rated maximum speed. Connected to an Apple silicon MacBook Pro. Drive formatted with APFS (encrypted).
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a bout a month ago. I didn't notice any fault. It is fast and in good quality.
I would recommend this to a friendComputer backup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took my computer in to help solve photo problem and I ended up buying external disc. The Geek individual recommended I CLEAN computer and backup files. I believe they forgot to back it up because I do not have my original apple softwares, no email, not able to load photos from other app, lost some documents, etc. It is a mess, my computer does not function the same as it did and the programs/software they loaded is out of date and it just NOT my original system. Jared Phelps gave me his email to contact him if I had problems and I have emailed him 3 times and he has not responded and this has been over several weeks. I need an appointment to get this resolved. I believe the GEEK SQUAD achanged/ruined my computer systems and DID NOT BACK IT UP.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Best for my photos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Data copy speed is just amazing! Can’t believe I can edit pictures directly from this.
I would recommend this to a friend- Pros mentioned:Overall performance
2TB External USB SSD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this device to back up photos on extended vacation. Device performed as expected but the pricing was a bit high for the performance.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We thank you for taking out time to post this review and we appreciate your candid feedback. If you require any assistance regarding SanDisk® product, please feel free and reach our support available at https://www.westerndigital.com/en-in/support/international-phone-numbers.
Great Photo Backup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, convenient and easy to use. I use it to back up all my photos.
I would recommend this to a friendExcellent disk .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use with my MacBook. Very speedy backup. Glad I purchased it.
I would recommend this to a friendPortable, Durable, Plentiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of storage in a compact, durable shell. Worth every penny.
I would recommend this to a friendCrashed on me twice! Buy Samsung SSD instead!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crashed on me twice! I've never had an SSD crash on me. Let alone twice! That's unheard of. These San Disk SSDs are complete garbage. And the Best Buy Total Tech program is completely worthless because Best Buy wouldn't even give me instore credit despite the insane amount of money I spend with them. Never buying San Disk again. Samsung only!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would recommend you to get in touch with our support team so that we can investigate the issue and provide you an appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb.
Super Fast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for Apple’s Time Machine. Make sure to format to APFS.
I would recommend this to a friendCorupted files
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept saying corupted files. Yhank goodness it was only a weeks worth of work lost and i had a back up the other stuff.
No, I would not recommend this to a friend
