Customer Ratings & Reviews
- Model:
- SDSSDE61-2T00-G25B
- SKU:
- 11013118
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Don't
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. I own about 20 hard drives, and this one seemed like a good deal. After adding tons of personal files to it, it will now not register, at all, on any computer.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Randail, We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Good value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and fast. Works well with video editing software.
I would recommend this to a friendWorks great for games
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for son, needs more space on gamer laptop
I would recommend this to a friendI’m at lost
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ipad and macbook is not detecting the device at all. I have tried multiple usb-c wires and nothing works.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. This issue could be related to wrong file format. We recommend you to try reformatting the drive in exFAT file format using your Mac computer to resolve the issue. Please note that, reformatting is a data-destructive process. Do ensure backing up your data before reformatting the drive.
You may follow the article below with step-by-step instructions on how to reformat the drive:
https://support-en.sandisk.com/app/answers/detailweb/a_id/20821
If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb)
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not good for me, several of my drawings made with Autocad blocked me, I had to call customer support and they could not help me, they told me to return it, I did it and changed it for another and the same, more files blocked, it works ;o I saved everything and the next day when I was going to open it, it said "invalid file"
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are sorry to hear about your experience. This is not typical of our support and we are concerned about this. Since you are facing issues while using this SSD, I would request you to contact us directly so that we can help you to make sure the issue is addressed to your satisfaction and the expected service is delivered at the earliest. SanDisk® stands behind its commitment to quality and warranty on its products. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://www.westerndigital.com/support/international-phone-numbers and we will assist you towards the best possible resolution.
- Pros mentioned:Portability
yesyesdee
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.up and ran off with without me. but it was still solid.
I would recommend this to a friend Not the best buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after having for a year. I can’t get any information off of my hard drive.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are sorry to hear about your experience. Data loss is frustrating and we would like to help. Please contact our support team(https://support-en.sandisk.com/app/askweb) for assistance with troubleshooting or exploring warranty options. Thank you for your feedback.
Can't recommend.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't recommend due to recent quality issues. Google quality issues with this Item.
No, I would not recommend this to a friendMAHENDRAKUMAR PATEL
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i not recived my order. and i stuck in order i lost my 115$ reward. we have a very bed experience.to best bay 18 day to i mantaly upsets. how i can give a good review.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are truly sorry for the inconvenience and the frustration caused. If you are experiencing specific issues with the drive, please reach out to our technical support team(https://support-en.sandisk.com/app/askweb).
dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the games was puit on it dont work propertly. when i using it the game cracket a lot.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi Jaime, we are sorry to hear that. This could be related to the file format or compatibility of the drive with the host device. We want to let you know that, we are here to help you with any product related issue you are facing. We would request you to kindly reach our technical support team via email/call/chat using this link so we can assist you further: https://support-en.sandisk.com/app/askweb .
Not reliable for MacOS use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps getting disconnected from MacOS at every sleep cycle. Tried to use disk as backup disk and only connect manually, but got unmounted mid-backup. I have a very light paperweight on my desk now.
No, I would not recommend this to a friendformat correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure to format your SSD to NTFS if you're using windows, this doesn't play nicely with exFAT
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we thank you for taking your time out and reviewing this MP3 Player. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly at https://www.sandisk.com/about/contact/customer-care and we would be glad to assist you.
Stay Away Faulty
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Class action lawsuits are happening because of this drive, im getting i/o errors. Windows will repair the drive and then the i/o errors will return. Only a matter of time before it fails for good. Havent even had the drive for a full year.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would request you to submit a support ticket with our support team so that we can investigate the issue and provide you an appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb.
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 days. 4TB has the same issue but they haven’t acknowledged the 2 TB issue yet
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Looks good ... doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked OK for a few hours. Then randomly dropped connection from my laptop, although all cables etc were still properly connected This kept happening randomly. Google search showed this is a recurring problem with this particular product. I returned it to Best Buy and bought a similar Samsung product instead
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost all files, but kept the folders. Computer thinks it’s keeps disconnecting and causes screen to stutter. I’d suggest a different brand
No, I would not recommend this to a friendbait and switch with pricing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you didn't ship at sale price, had to purchase at higher price at a BESTBUY STORE.
I would recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused. Please allow me to inform you that, our online sale prices are valid only for SanDisk Online store. Our retail partners like Best Buy, may have different pricing and promotions. If you have any concerns regarding the pricing discrepancy, kindly reach out to our online store support team on :
https://shop.sandisk.com/support/international-phone-numbers/online-store-support
defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after hours of downloading storage into sandisk drive, the device is recognized but not accessible on computer. Appears to be problem experienced by others -- went to troubleshooting section of manufacturer's website
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
- Pros mentioned:Portability, Storage capacity
perfect external drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this item. Super easy to use, a lot of space for files and games and other files. Gives me a total of 4TB which is perfect!
I would recommend this to a friend Overpriced garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issues out the gate. Nowhere near the performance expected for an external SSD. Instead buy a nvme ssd and hard drive inclosure. Less money and better results
No, I would not recommend this to a friend
