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Customer Ratings & Reviews

Your price for this item is $489.99
The comparable value price is $549.99

Customer reviews

Rating 4.1 out of 5 stars with 10 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Rated 5 out of 5 stars

    Great Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with a WD, it gave me problems. 1- The native “Mac” app prevented me from formatting for Mac. 2- I formatted to Ex-Fat, then formatted for Mac. 3-, “Drag and Drop” only dropped aliases. 4- the WD was inconsistent in staying mounted. —-i picked up this drive,, plug and play. So i got another for TimeMachine, Its worth tbe investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive because I have previous experience with this line of portable hard drives. It is no surprise that i was able to plug it in and instantly it was working flawlessly. Great product line. i would highly recommend this line of products. i currently own 3 of these to protect my three personal computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for videographers like me! Need a ton of storage but don’t want to have a huge drive. This one is portable and sized just right. Great drive!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trouble accessing, but now working well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this on-line, abd when it arrived I couldn't access it. My computer, running Windows 11, detected the drive but file explorer did not show the drive. I spent over an hour on-line working with it, and contacted Best Buy customer support, who recommended returning it. I took it to Greek Squad, who was able to fix the issue. After all of that, the drive works well, with excellent access speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy for space this provides. Decent speed as wellX

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inconsistent and slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast when it wants to be, always goes into standby though! So it's slow, having to reboot up randomly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    External device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast moving of data, and downloads. Amazing product for the large amount of data waiting to be saved securely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked very nicely with my Mac OS. Used very heavily for more than a week. No problems. Hope it last a LONG time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Best Buy customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of Best Buy but their operation is very poor lately. I purchased this external HDD on Black Friday and it has yet to ship. I contacted BB customer support twice and they said they wld ship a replacement each time but I have received nothing.

    No, I would not recommend this to a friend
    • Brand response from Sandisk Pro Team
      Posted .

      Hello. We regret to hear about your experience. I would suggest you to contact BestBuy customer service so this can be investigated. For any assistance with the product, please feel free to submit a support request at  https://support-en.wd.com/app/askweb. sandisk_pro

  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would buy again. You wont be bad with this investment

    I would recommend this to a friend