Customer Ratings & Reviews
- Model:
- BSA-IWP1-W1
- |
- SKU:
- 6537746
Customer reviews
Rating 4.7 out of 5 stars with 3310 reviews
(3,310 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the ease of use, cable concealment, and straightforward installation process of the In-Wall Cable Concealer Recessed Power Kit for Mounted TVs. Many appreciate the clean appearance and overall quality it provides for their wall-mounted televisions. However, some customers have noted concerns regarding the size of the box, potential compatibility issues with certain walls, and depth limitations. A few users also found the instructions to be somewhat unclear.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Missing item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot find this product yet it says delivered. Please can you confirm it has been delivered
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .Tracking for orders can be found in the below link. If this still appears to be incorrect, please reach out to Best Buy customer service.
https://www.bestbuy.com/identity/signin?token=tid%3A0e05ee2e-5918-11ed-aa62-0af353c9abcf
Rated 1 out of 5 stars
Relocation outlet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This needs to be explained prior to selling. This is not truely relocating an outlet
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry to hear that you are not happy with this kit. Please refer to the additional images on the product page to explain how this kit works. If you have any additional comments or questions, please reach out to us at [email protected] or Phone: 844-957-3783 Mon - Fri: 8am - 6pm EST (excluding holidays) and we would be happy to help.
Rated 1 out of 5 stars
By far the least knowledgeable sales folks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold wrong item for my building, had to return it twice and left with hole in wall.
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry that this kit did not work for you. If you would like help finding a solution that will work for you, please feel free to reach out to us directly at 1-844-957-3783 or email us directly at [email protected] and we would be happy to help.
Rated 1 out of 5 stars
Wire concealment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not need this product so really I do not have any information on it
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry to hear that you were unable to use this TV power kit for your project. If there is a different solution that we can help you find, please let us know. We can be reached at 1.844.957-3783 Mon - Fri: 8am - 6pm EST (excluding holidays) or Email Us - [email protected].
Rated 1 out of 5 stars
Terrible quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed in October ‘21 already broken! Don’t buy
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry you are disappointed in this kit. If you can provide any additional details on what broke, or have any additional comments or questions, please reach out at 1-800-621-0049 or email at [email protected] and we would be happy to help.
- Pros mentioned:Installation
Rated 4 out of 5 stars
Works great, cleans up the look behind the TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the one I purchased seemed to have been a return (but there was no direct proof even though part was missing). My wall cavity wasn't large enough for both the plug and the cable brush setup so I had to cut that off. I installed the plug portion just fine in the space I had after I cut the other 1/2 off. Being I use an Apple TV that's behind my TV the cable portion was that important. The plugs are now nicely hidden behind the TV so no more cables to be seen!
I would recommend this to a friend Rated 1 out of 5 stars
Not needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed when not needed, cut holes in our wall that we ended up putting a cover plate on it. Charged $50 and not needed.
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive, installer brought with him at much lower price
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendRated 1 out of 5 stars
No Show.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one came to my house as they said they would. This is not acceptable.
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry you had a poor experience. Please reach out to Best Buy directly regarding this issue as this service is scheduled through them and not Legrand.
https://www.bestbuy.com/contact-us
If you have any comments about the product or you would like us to walk you through installation, please reach out at 1-800-621-0049 or email at [email protected] and we would be happy to help.
Rated 1 out of 5 stars
TV cable to big.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to cut the back of the lower plate plug that the TV cable goes through because the cable plug could not pass through the supplied canal.
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Save your money - call an electrician!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The install went ok ! I was not pleased that it has a 10’ cord to run about 6” to the electrical outlet !
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
Hidden Outlet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was installed, but works great with my mounted Television
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
I would recommend this to a friend Rated 1 out of 5 stars
Terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get them to bring me the correct items... Cancelled the order
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry to hear that you did not receive the correct product. Please reach out to Best Buy support regarding the order:
https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
Rated 1 out of 5 stars
Canceled my
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy messed up my order this messed up my Goodbye Christmas
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry to hear that your order was not completed as expected. If you have any comments or questions about the product or if there is anything we can help you with, please reach out to us at 1-800-621-0049 or email at [email protected] and we would be happy to assist.
Rated 1 out of 5 stars
In wall recepticle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This never got installed because the Best Buy installer could not figure out how to do it and wasted a lot of time.
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Behind the wall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure about the quality,because the geek squad wasn't able to install it.
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry to hear that you were not able to use this kit. If you have any additional feedback or would like help finding a solution that would work for you, please reach out to us at (800) 223-4162 8:00 a.m.-8:00 p.m. EST or E-mail:[email protected].
Rated 1 out of 5 stars
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer did not know how to install. Polite but not competent.
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry to hear that you had a bad installation experience. Please reach out to Best Buy support to give additional feedback.
https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410&contactOption=productRepair
Rated 1 out of 5 stars
Didn’t use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated to use. We ended up going with a different product.
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry to hear that this in-wall power kit did not work for you. If you would like assistance finding a solution that will work for you, or if you have any additional feedback for us, please reach out to us 1-800-621-0049 or email at [email protected] and we would be happy to help.
Rated 1 out of 5 stars
No need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up not needing,we found out that the was already the same wall plug in the wall
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
I would recommend this to a friendRated 1 out of 5 stars
Not that easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Store associate said this was easy to install. I did not find this to be an easy install. Returned.
This review is from Legrand - In-Wall Flat Screen Power and Cable Concealment Kit - White
No, I would not recommend this to a friend
