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Customer reviews

Rating 4.6 out of 5 stars with 12503 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 12,503 reviews
  • Rated 5 out of 5 stars

    The best service ever received

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the pleasure of visiting Best Buy recently to address an issue with my screen protector, and I must commend the team for delivering exceptional service. From the moment I walked in, I was met with professionalism, efficiency, and genuine kindness that exceeded my expectations. The staff demonstrated an impressive understanding of customer needs, ensuring the replacement process was not only swift but also seamless. It was evident that they valued my time, as they quickly assessed the situation and provided a resolution without hesitation. Their approachable demeanor and willingness to assist with every detail made the experience remarkably stress-free. What stood out most was their unwavering commitment to customer satisfaction. They took the time to ensure I left with a properly installed screen protector, and their meticulous attention to detail did not go unnoticed. Such dedication reflects a profound respect for their clients, setting a standard that many other retailers could learn from. This encounter reaffirmed my trust in Best Buy not just as a retailer, but as an organization that genuinely cares about the experience of those who walk through their doors. I left feeling valued and supported, and I am confident that others will continue to benefit from their outstanding service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    I phone 16 pro max ZAGG protection plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great. This service was awesome. They put a new screen protector on my phone without any fuss at all. ZaGG I bought had a lifetime protection plan. The people in Garner NC Best Buy gave me no problem at all. They are great. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Scratch resistance

    Rated 5 out of 5 stars

    Easy to repair scratches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best. A little screen protector goes a long way at keeping those annoying scratches away. Get a scratch and take it back and get the screen protector replaced!

    I would recommend this to a friend
  • Pros mentioned:
    Screen protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well to protect the screen on my iPad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality, Screen protection

    Rated 5 out of 5 stars

    Phone/tablet screen protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I don’t have to worry about my son breaking my screen! Geek squad is always so helpful and willing to fit me in! Perfect! No bubbles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Screen Saver Protector Plsn

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you break your screen protection it is replaced for free. Just bring in your phone the tech does the rest! Easy & quick!

    I would recommend this to a friend
  • Pros mentioned:
    Screen protection

    Rated 5 out of 5 stars

    Bad Experience Turned Into Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came here for a protective case for my new phone. I bought a case and unfortunately it didn't fit even when I was told it should. Luckily, I wasn't too far from the store to exchange it. Got a case that fit and the tech recommended a protective glass. I definitely invested in the future of my phone and got the screen as well. When he gave me the option to have the geek squad install the glass for a small fee; accepted that offer as well. Thank to that tech and geek squad. #BestBuyFlow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable screen protector! & if it cracks, it has a warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacAir is a great computer and Best Buy offers a great price on this needed part of our life. They had my order ready to pickup within a few hours and it was easy to stop by the store to pick it up. I was out in less 5 minutes. Very satisfied as always with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Successfully installed my matte screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Put my matte screen protector on my iPhone 15 Pro Max perfectly, no air bubbles. When I do it myself I have the hardest time removing the air bubbles. Service is only $8.

    I would recommend this to a friend
  • Cons mentioned:
    Coverage

    Rated 5 out of 5 stars

    Otter Box Android protective case review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got a feminine touch but not too girly girly! Although it's very lightweight and the edges don't come way up over the screen, so far, so good with the protection. The price was right, and I'm thankful for the geek squad tech who recommended this item to me. Couldn't be happier!! I love love The geek squad!

    I would recommend this to a friend
  • Pros mentioned:
    Screen protection

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best screen protector and install! I have done this on every phone for last 4 years and never failed me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Galaxy 23 Samsung phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung phone Galazy 23, Love it! Great camera, fantastic pictures. Love the zoom, see attached picture I took of Moon one night with my phone, such clear detail, but to naked eye it looked just white

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good durable screen protector and worth the little extra money to have them install pays for itself

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Service team win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at Best Buy was excellent. I purchased a iPhone 14 along with a ZAGG screen protector and they put it on for me. Flawless job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly didn’t want to spend the money to have them do it knowing I could do it myself. Ended up just going ahead and letting them do it because I was already having a bad week and the last thing I wanted was to mess up a $50 screen protector. So the guy installed a screen protector and when he brought me my phone back, I noticed that it was the wrong screen protector. I pointed it out, it was no problem for them to take that one off and put the one that I originally wanted on there , so within 25 minutes I seen two installs done that were flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protection

    Rated 5 out of 5 stars

    0 hassel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to be able to just come in and replace my screen no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy it’s the best place to shop for my gaming needs

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    The best.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good store,i love it i love the stuff they have and for a good and reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector z fold 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my screen protector from best buy. No mater what because they will guarantee ot only great service but also my products with no questions ask Feom the .inute hou walk through the door to the moment you walk out out of the store . I will definitely recommend this product to anyone buying a new phone from nest buy stores don't leave the store without protection

    I would recommend this to a friend
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