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Customer reviews

Rating 4.6 out of 5 stars with 12605 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Screen Protection Service for its installation quality and screen protection. Users appreciate the scratch resistance, clarity, appearance, and fit of the screen protector. However, some customers have reported adhesion issues. A few have also noted concerns regarding coverage and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 12,605 reviews
  • Pros mentioned:
    Installation quality
    Cons mentioned:
    Adhesion

    Rated 2 out of 5 stars

    Manufacturers provide instructions for a reason

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen protection installation service eliminated the headache of installing the screen protector myself. However, the screen protector, even though the manufacturer states it's case-friendly, it is not. I have replaced the protector three times in 10 days (S20 Ultra LED case). The manufacturer said there is one of two issues: the Salespersons (3) didn't follow the instructions (exactly) and added a screen cleaner (spray-on) during the protector installation. I saw this twice, the third person hid in the Geek Squad Repair room. The Salespersons said it allows to align protector to the screen after contact with the phone. Zagg said they should not have done that. The new adhesive and procedure was developed to eliminate bubbles without additional lubricant from a spray cleaner. The second reason was a defective screen protector. I explained to them, the bubbles only develop along the edge of the phone's screen. You press them down, they go away for several minutes, and then they return.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Well worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if it was going to be worth it because i have installed other screen protectors myself. I was buying 3 phones but when i saw the sign that said the install was going to be $8.00 i was like i guess i'll do it myself ! The sales man explained to me the $8.00 is just a one time charge and he would install all 3 for the $8.00 charge ! I said go for it ! He did a good quick job ! Would have taken me a while to do !!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    So Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That there youngster we had doing all the work on our silly phones did such a great job, was very courteous, professional, and took the time to do a great job. We were extremely impressed. If they all get similar training you will not be disappointed in the service, trust me take advantage, these things are not fun, just frustrating, to try to put on when you have not done hundreds like they have. It is worth the small investment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Screen protector

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen protector was installed very well on my phone and I love it. Very appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality, Screen protection

    Rated 5 out of 5 stars

    Screen protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen perfection. Came with computer purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're tough on our phones. Best Buy smoothes out the rougher spots (phone screen protectors) with Lifetime Reinstallation Service. We have it on all our phones. Instead of six different levels of experience (with six different levels of results) we have one. Their techs get it right. It saves time, money, & aggravation.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protection

    Rated 5 out of 5 stars

    I highly recommend getting this

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection in April. In December my screen cracked, i happened to be in the store shopping, i asked the associate about the screen protector plan, within literally 3-4 minutes they changed my old cracked one for a new one, handed me my phone back and told me to have a nice day! Best $8.00 i every spent!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Perfect job - great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dropping my iPhone several times, the (other brand) screen protector broke. I purchased a Zagg protector from Best Buy and tried to attach it myself - not good! I returned to Best Buy where they replaced the Zagg protector I had damaged (no charge), and perfectly placed a new Zagg protector on my iPhone for about $15. This service is well worth it for fumble-fingers like myself!

    I would recommend this to a friend
  • Pros mentioned:
    Screen protection

    Rated 5 out of 5 stars

    Best Screen Protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this screen protector as I drop my phone a lot! I have always purchased this brand because it definitely protects my screen from any damage from dropping my phone! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Clarity, Screen protection

    Rated 5 out of 5 stars

    Great screen protector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my phone screen look like new!! Easier to see everything on the screen now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great job team!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job if installing my new screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 4 out of 5 stars

    It is what it is

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB employees so far had a 2 out of 6 success rate pf getting it installed with not lint or dust stuck in between the screen protector nd phone screen. And have it lined up straight 5 out of 6 times. So basically, better they do it than me. (It happens)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product- much needed for clumsy people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy that I can get support with putting on the screen properly and safely. I'm a clumsy person, so I break my phone alot. Very helpful to have a service to further protect it with the protector.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protection

    Rated 5 out of 5 stars

    Get It

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From all my years I needed to buy a new screen protector...get this. I've already used it about 4 times to replace my broken screen protector and they will use the protector you purchased. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    USE THIS OPTION!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When a specialized technician Best Buy employee installs it for you, they will try and try to get the screen on perfect, even if it might mean getting a new one off the shelf because you brought them was outdated or not great quality. Definitely worth the installation fee, because when I decided to put in on myself, it ended with bubbles and that I just had to make peace with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t ever get screen protectors on cleanly. I always get lint stuck underneath somehow. The staff at Best Buy was friendly and talented when it comes to doing so! No bubbles or anything in it. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a ZAGG glass screen protector for my new IPhone 12Pro. Since I'm a Total Tech Support member, I was able to have one of the cell phone agents install the protector at no charge. He did a great job as the screen is invisible. I understand that if the screen cracks, Best Buy will replace the protector at no charge. That is good value!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality, Screen protection

    Rated 5 out of 5 stars

    S9 screenprotector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a new screen protector put on my s9. It looks and works better now than it did new.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Yep-Geek Squad is GREAT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I start with the professionalism and dedication? Seriously? The gentlemen behind the "Geek Squad" did everything that I needed. He obtain the correct screen protector and installed it on my wife's phone with no issues. He was great! Thank you for these highly knowledgeable professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super bad at putting screen protectors on but Best Buy employee put it on so well I couldn’t even tell it was put on.. in otherwords they did an outstanding job

    I would recommend this to a friend
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