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Seagate - Backup Plus Slim 1TB External USB 3.0/2.0 Portable Hard Drive - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 7635 reviews

97%
would recommend to a friend

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  • Rating: 4 out of 5 stars

    Considering Circumstances Good Product

    Posted
    areyouking
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I rate this product as a NOVICE scenario for the buyer and user. I do not know an extreme amount about this kind of item. I know I use them because I was told they would solve my problem of losing data from computer crashes and whatever else happens to cause you to have your computer stop working for you. This is the second type of Backup Hard Drive I have purchased in the last 3 years. The first, about 1 1/2 yrs ago, had a larger memory, It was a product that was very user friendly, for someone like myself, as it told me what to do when and why, and I was able to save my data and put it in folders and find the specific data I might need again, easily. This unit does not do that. It has a smaller memory than the first, but it is also more reasonably priced than the first. Best Buy carries the same one I bought last time but this time I did not have the funds to buy the same thing again, especially since the only reason I was buying another was because I could not find a (THE) cord for the unit. Buying another cord was as much as buying this unit - so obviously this was the smarter purchase. For me anyway. I am not knowledgeable enough to know if this is better because I can not find the data I put on it. It is there because there is memory missing, but it does not allow me to put, say, John here in this file and Susie here in that file and then leave the rest of the gang in a big folder until I can make smaller folders. (Or maybe it does but I have not figured that out yet.) I bought this because I was afraid my laptop was going to bite the dust and I wanted to put everything I could somewhere so that "someone" could find it to out it on the next one, should this happen to me. This unit has the data on it I hope. I did a back up twice thinking I would have 2 files that were each a "backup". It did not do that. it just (seems) to rewrite over the last save - the new data from the new save. Not sure that is good, but I must make myself be at peace knowing at least there is some of my data out there somewhere for me to get to - hopefully.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Probably the best USB external hard drive

    Posted
    Modigliani
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I own several Seagate USB external hard drive of different capacities from 500 GB to 2 TB. All of them have worked flawlessly including the 1 TB drive that I am reviewing here. USB 3.0 is about 5 times faster than USB 2.0 and is well worth the small extra cost – 5 hours versus 25 hours to back up my data (with 3.0 I can do a full backup overnight while I sleep; with 2.0 it takes more than a 24-hour day). It's a true "plug and play" device. Virtually no set up is required – just attach the cord, plug it in, and you're ready to go. The drive appears as a new letter on your computer screen. After that, to back up directories and files, it's simply a matter of "dragging and dropping." Alternately, since it's a physical drive, you can save files and directories as you would to any other physical drive. The build quality is excellent. I switched to Seagate after being repeatedly unhappy with various performance and compatibility problems with other brands. It comes with useful software for automatic scheduled back ups, as well. One trick: I keep the 1 TB drive hooked up at all times, have created a directory called "Recent BKUP," and save my work to that directory every few minutes in real time. That way, should my computer crash, I always have a copy of my latest files on a portable file. I also use this as the target drive for a daily automatic scheduled backup.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good for everything

    Posted
    TechButcher
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I picked this hard drive after a lot of searching, scanning through reviews and comparing models. I was torn between picking a 500 GB or a 1 TB hard drive. I was looking at some WD drives and this one. I needed a drive for just routine backups. I have over 100 GB in Dropbox, but using it exclusively for all my backup is not very convenient. It takes very long to upload and not absolutely everything can fit in it. The point is that I didn't need a hard drive to lug around a large media library with me. I mostly stream stuff and I have a rather large drive in my notebook anyways. This is why 500 GB would work for me and I didn't desperately need a terabyte of space. While some other drives had double the space for just a few more dollars, I went with this one because of its size and weight. This thing is slim and looks very decent. Taken out of the rather easy-to-open packaging, this device was not that special looking. It doesn't have cool colors, designs or accents. It's a rather plain device with a silver metal top and a black plastic bottom. The top will match your Mac. The drive overall feels very good when held. The bottom may be plastic, but it doesn't feel like a flimsy thing despite the very light weight. It comes with a very small, but just long enough USB cable. You could put both into a pocket and not notice. It's that slim. It comes with a 2 year warranty, while some drives come with longer warranties, but I don't worry too much about that because I will not be storing sensitive data on it. The USB 3.0 transfer rates are fast enough. I was able to copy my entire iPhoto library file (about 15 GB) in a matter of 10 minutes or so. Same with my 10 GB iTunes folder. It comes with some software that allow you to upload to Facebook and whatnot, but I decided I didn't need it and I was able to wipe it all easily (it's downloadable on the Seagate website). I am very happy with the purchase overall.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Draw your own conclustions:

    Posted
    Rick
    • My Best Buy® MemberMember

    Below please find the response from Seagate Support re: a backup Seagate product I purchased from Best Buy: Dear Rick XXX Thank you for contacting Seagate Support. I understand that you are having an issue with the Seagate Dashboard with Memeo Instant Backup software after upgrading to Windows 10. Unfortunately, the Seagate Dashboard is not compatible with Windows 10 and there will not be a software update. The steps to uninstall the software are: 1. Open the Control Panel and select Programs and Features and then Uninstall a Program. 2. Select Seagate Dashboard and Memeo from the list of programs and click on Uninstall. 3. Please reboot the computer after the software has uninstalled. You will be able to access all of the data on the external drive through Windows Explorer and use copy and paste to transfer the data to the computer. To run a backup to the external drive, I would recommend using Windows backup utility called File History. Here is a link from Microsoft on how to set up File History with the external drive: http://windows.microsoft.com/en-us/windows-8/set-drive-file-history Please reply to this email if you require further assistance or give us a call at 1-800-SEAGATE. We are available Monday through Friday, 8:00 AM to 6:00 PM, Central Time. Regards, Scott Seagate Support 1st Class Email Support

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent portable drive overall.

    Posted
    Dee89Cee
    • My Best Buy® MemberMember

    I decided to go with this portable drive because it was slim, portable, and the newest drive out which now included mobile backup as clearly listed on the box and on Seagate's website. However, I've had the drive for about a week and I still can't figure out how to backup my iOS device. The website clearly states that iOS devices are supported and that all there is to do is download the "Seagate Mobile Backup" app which doesn't even exist in the Apple store. This drive comes with a very convenient dashboard software which is great and easy to backup PC files, but it doesn't give any instructions or options for mobile backup. Overall, I'm very satisfied with the drive's performance. In the meanwhile, I'll backup my iPhone's photos manually which is not a big deal. Maybe Seagate will update its dashboard soon to include the mobile capabilities. Highly recommended drive to store your social network photos and personal files. Hopefully "Instagram" becomes a supported social network backup. If anybody figures it out, please respond to the review. Thank you, -Diana

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    It backs up fine...but too much

    Posted
    KimFB
    • My Best Buy® Elite MemberElite Member

    When I first purchased the drive, it was to supplement a WD 3TB drive that had backup software that didn't work very well. The Seagate drive seemed to work much better...until now. I had configured the backup process according to the instructions, and all seemed to work fine. Knowing that 3TB was much more than I needed for all my documents, I had also created a photo back up folder that I manually used to save copies of my pictures. All that seemed to work fine until I checked today. The software had apparently stopped backing things up because the drive was FULL! No notification, no warning, no indication that there was a problem THREE WEEKS ago. If I hadn't gone in to look at it, I still wouldn't know that my recent files weren't being backed up. :-( So I looked into deleting the older duplicate files, but I can't find any way to reduce the size of the back up folders. All the directories the software created are labeled as incremental, so I can't just delete the older ones. The documentation says that multiple copies of any changed files are kept, but I can't find where they are. The only files that seem to be backed up are new ones, but there are a lot of folders created where SOME files could be saved, but they are empty by the time I get to the bottom of the chain. Sorry, but I now can't recommend this product. It appears that I will have to delete the backup plan, along with all the files that it saved for me, and recreate a new plan that will start the same process all over again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Be Warned. My drive died after 2 months.

    Posted
    Grizzle1981
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this drive 2 months ago and it's already dead. I bought it to back up all of my photos, documents, videos and music. I think I used about 45 gigs of the terabyte and it died. My PC (and the 3 other PC's I've tried) no longer recognizes the drive when I plug it in. The last 11 years of my digital life is being held hostage on this broken machine. If you have any data that you care about, I would put it on another product. I'm trying to recovery what information I can from the internet and friends right now. There is nothing I know of that can either restore my lost data or my faith in this product. The product is under warranty but they require the old drive before they give me a new one. I am not willing to let the sensitive information trapped on the drive fall into any one else's hands. Besides, I don't want another drive so that I can worry about the day that it too fails.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good drive, not cross platform compatible

    Posted
    CCJT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this drive to use as a work drive. I teach Photography at two different schools and work off of my own laptop. My personal laptop is a PC, both schools use Mac. This drive is advertised as being cross compatible for both platforms so I bought it. When I tried to use it on a Mac I couldn't access anything on it or add anything to it. I called Seagate and they told me the only way to use it on Mac is to download a software that will read the drive. This is not feasible for me as I work at two schools and could be accessing anywhere from 10-20 different computer stations not to mention neither IT department is going to let me download this software to any machines. Basically, I would have returned the drive but it was past the return date of 15 days and the package was opened. I took the drive to the IT department at one of the schools and they formatted the drive to XFAT and it's been fine ever since. Why can't the drives just be sold this way in the first place??? I have referred all my students with similar to do the same thing.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    1TB made portable and affordable

    Posted
    VipersHardware
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These are extremely nice as they will fit in your coat pocket and only need one cable to connect to most USB ports. The speed could be a little better despite it stating that it is USB 3.0, it still takes a while to transfer large files, or a lot of files at once, helpful tip, you are far better off transferring a few files at a time, 8 to 10GB rather than trying to transfer or copy 30-50GB at once, for some reason it just slows down and takes hours as opposed to 20-30 minutes. Additionally you want to be very careful with these as if you do not remove them in the operating systems software, or unmount them then the next time you plug the drive in you may get a shock as it will ask you to format the disk and your data will have disappeared. Also do not drop these or subject them to any sudden impact as they are very sensitive and the enclosures do not provide the best protection. You can purchase aftermarket rubberized caddies that clip on around the drives and provide a extra level of safety. All and all its a good price for a lot of portable space, however keep in mind that there are 2TB, 3TB out there now for under $80, $170 respectively.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Seagate Harddrive

    Posted
    DanielJacks
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When first purchasing my hard drive it was very easy. The features I wanted were clearly printed on the box. Also I did some comprising shopping from other photography websites and the prices are similar but shipping would have been more. I choose to purchase it at best buy because of convince and the brand name. I have always heard great things about seagate and I trusted them over western digital. I have been using it for a couple of weeks and I have only had one issue. I own a Mac and windows computer. Storing files on the hard drive was easy to me until I have to switch over to my MAC. All my files do appear when I'm at home but at another MAC computer it won't allow me to transfer them. I'm thinking it is because the software has to be installed on every computer that you use it on. The documentation that came with the drive was straight forward but wish they would include FAQ in the paperwork because I did not see a solution on their website. I am happy with this purchase and feel that it was a good investment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great external HD! Windows/Mac

    Posted
    wbp874
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I recently purchased a cheap HP from bestbuy to use as a HTPC, I bought this to add my movies, tv shows, and pictures to use on Kodi and/or windows media center. I still can't decide which one I like better. Since I'm not very savvy when it comes to Windows 10 or Windows anything I used my Mac to format this to work on either, mainly because I have another Seagate external I purchased years ago to use with MacBook Air, that one got added to iMac which has all my content on it so I basically copied everything to the new one to use on PC. They do make these for Mac only but I'm not sure why anyone would pay more for that since they can obviously be formatted for either. Simple set up, simple format, looks sleek! I velcroed mine to the side of the case. I would definitely recommend this to anyone that wants to put music, photos, movies..etc on to keep their main hardrive clean.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    NicholasEvans
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For only $60, you can get a thousand gigs of storage. I highly recommend this to everyone who has files that they want to keep safe. Too often I've had to reinstall windows on a computer because of malware and as a result I've lost everything. But that was years ago. Now I use Ubuntu, but even still I sometimes I've had to reinstall Ubuntu because I got too excited in the terminal, and messed around with settings that I shouldn't have. As a result, I've had to restore my system and have lost files. Now I don't worry about that at all. I just back up everything to this external hardrive. On top of the fact that my files are safe, they are easy to take with me as the drive is very thin and small. It will fit into any bag or backpack without taking up space that is needed for other devices or chargers. As an Ubuntu user, I don't think this drive was made to work with Google drive on my machine - but there seems to be some cool features with this drive worth looking to if you are a Windows or OSX user and if you like Google drive. I am incredibly happy I bought it. It's a very good price and very good product. I recommend it!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Overpriced junk.

    Posted
    12stringer
    • My Best Buy® MemberMember

    First off, I purchased this to replace a five-year-old WD that only had 500 GB. Big mistake. The software needed for this to operate in a Windows OS simply doesn't work. I have had to delete it and reinstall it on a weekly basis to keep from getting error messages that it has shut down. And this is going back to when I purchased the thing six months ago. Second, when I transferred data into this, I lost several years' worth of critical legal documents. Yes I was able to rescan them from hard copies--but I should not have had to if this thing had functioned properly. Contacting Seagate's tech support was an exercise in futility as they never responded. I have since replaced it with a new WD Passport and put the Seagate to the only useful purpose it really has--a target for a Sig Sauer. The only reason this gets one star is because I had to give it something. Really, it deserves no stars.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Had driv

    Posted
    Thirds
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    ard to go wrong here. If you are using this as an external drive, this product has 2TB in very small space and is USB powered. The drive itself only takes 0.7-2.3W to operate! On Mac OSX 10.9.2 running the included Paragon NTFS driver, I was able to see write rates in 8-10 MB/sec with USB 2.0. On a Windows 7 Machine I averaged 18 MB/Sec; 14 MB/sec running the latest 8.1 update. I pulled the drives from two of these units (instructions below - photos to be added soon) for use in my laptop. This product is the only way I know of to obtain the 9.5mm tall, 2.5-in 2T Samsung Spinpoint M9T drive(s). Note: the 2TB version has 1 drive, the 4TB has 2 drives. After installing them in my laptop (has 3 internal HDD bays with SATA connections, 1st bay has OS, apps, etc. on 500GB SSD), I tested data txfr speeds. I moved 1.5 TB of data from one drive to another with average speeds of 194 MB/Sec in Windows 8.1. Laptop now has 4.5 TB of hard drive capacity.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    JUST SPENT HOURS TRYING TO GET THIS TO WORK

    Posted
    readyforbed

    After spending hours trying to get this to recognize on my windows 10 PC, im giving up and returning it to Best Buy. i googled to no end for similar issues, followed the directions, downloaded the drivers, and dashboards, and still it will not show up for me to open the window and transfer files onto it. all i wanted was an external hard drive to save files, and instead got another thing to stress over and waste my time trying to get to work...as a new mom, i dont have time for this mess...if you pay the money for something, especially as simple as this, you should be able to plug it in and it works. very disappointed, and i plan on trying a different brand.if windows 10 is the problem, seagate should update their product.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Price for small and slim 1TB

    Posted
    Liss
    • My Best Buy® Elite MemberElite Member

    I researched external portable hard drives for awhile until i decided to buy this one. For the price and stoage I was in between this one, Toshiba Canvio Basics, and WD My Passport. My previous external portable hard drive was an older version of the WD Passport and after a year or so it crashed, so i chose not to get it again. I liked the look of this one better than the toshiba and i had read more reliable reviews for seagates hard drives in general. I don't really use the seagate dashboard though it is helpful if you want to set it up to back up your files at a certain time. I like transferring my my dad through Windows Explorer. I have yet to use the Lyve app, but did get my extra 200gb for my one drive cloud. The only thing i see that my Passport drive had that I do not see or was not advertised on the Seagate is password protection, but I don't mind because I didn't use it on my Passport anyways. Overall, the hard rive is working well, I am really happy with my purchase and would recommend to others.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Reliable

    Posted
    Cyman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The only problem in this product, I believe, is in the saved file design in the back-up software. I spoke to the Seagate customer support about it. The old Seagate software for back-ups saved the Computers standing file structure in a single file with deleted files from past saves in history files. The new one adds the changes in hew files so there is no actual mirror of your computer files for referencing but a search of many files by the news software method of back up to find a single file that was lost or changed accidentally is required. That is my viewpoint on the file save design. The software and drive so far works fine otherwise. I imagine it will, for a long time, as all my old Seagate drives still work well. In addition, the old software does not work on the new windows computers while the new Seagate back-up software requires the purchase of a new drive for add on drives to be properly recognized. On the positive side, new drives like this are miniscule in size compared to older drives with the same capacity.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect!

    Posted
    doc8998
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It came as a shock- (okay, less a shock than "I was woefully unprepared") when my backup drive began the "clicking of death" destroying both backup and raw data. After many choice words and several attempts at deep breaths, I realized that much of what was on that drive hadn't been accessed in forever (speaking to its overall importance) and the biggest thing I needed back- my music- was able to be reversed from my old iPod back to the PC itself, I decided to pick up another external- primarily for upcoming projects I have that will be using 2 different computers. It had been 15 years since I purchased my original external, so I was shocked that the same amount of storage was now compressed (physically) to maybe 1/5 of the size. I expected some space saving, but this was soooo small, I actually had to ask the associate if he was sure this was actually a hard drive. It does everything it's supposed to, all while being not much bigger than a wallet. Highly recommend!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worked ok for less than two months

    Posted
    Caramel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really had high hopes for this external drive, and I needed something to store all my work documents and family photo albums. Unfortunately, about a month after I saved all these files to the device, it stopped working and I was no longer able to access them. The device was now prompting me to format it, which meant losing part or all my files. Either way, I don't have access to any of those files anymore. I went back to Best buy to get some help and they advised me it had crashed and that apparently this brand external drives have been having major issues. Later on, I noticed they no longer carried it. Very disappointed!!!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent external hard drive for computer back up

    Posted
    marcusmatt618
    • Verified PurchaserVerified Purchase

    Having my operating system go down on my previous 8 year old desktop PC (after 8 years), I am now a firm believer in back up my new computer on a regular basis. The Seagate Backup Plus Slim 1 TB External Hard Drive is an easy and straight-forward way to back up my current computer without a lot of muss or fuss. It comes with all necessary hardware and software to make backing up my system an easy process and the instructions for connection and installation of the software to make it operate are clear and straight forward. I would recommend this item to anyone looking for external storage or any easy solution to backing up their computer without putting all your information out into cyberspace with an online back up alternative. The Seagare external hard drive is both affordable and easy to operate ... I recommend it highly! Thanks to my local Best Buy associates for steering me in the right direction on this purchase.

    I would recommend this to a friend