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Seagate - Backup Plus Slim 2TB External USB 3.0/2.0 Portable Hard Drive - White-Angle_Standard

Customer rating

Rating 4.7 out of 5 stars with 8274 reviews

97%
would recommend to a friend

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  • Rating: 1 out of 5 stars

    Let this be a lesson to me to stop buying Seagate

    Posted
    Iria
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Seagate tempts a lot of buyers with its high capacity and low prices. Apparently it used to be a decent company over a decade ago, and a lot of geeks still remember its reputation and consider it a "good brand." But it hasn't been a good brand in a long time, because every Seagate hard drive I've bought has failed or had major problems. This one was no exception--one day it was just a brick. Especially since these things are marketed as backup, users tend to think of them as secure and assume their data will be safe on them. You might as well be strapping your data to a ticking bomb and walking away from it, especially if you buy a Seagate. Lesson 1) don't use any external HD as your sole backup. Lesson 2) don't buy Seagate. WD is a decent brand that's served me well. I have a WD 1 TB drive from 2008 that's still chugging along without errors in 2017, and another WD drive that's a couple years old still working fine. Yes, they cost a little more, and buyers on a budget tend to see Seagate offering some drive twice the capacity for the same price--you might see a WD 1 TB for the same price as a Seagate 2 TB. Well, nothing in life is free, and I don't know anyone who only needs 2 TB for a few months and is fine with that capacity AND all their data being toast after that. The only reason to want large capacity is if you're storing a lot of stuff, which obviously you want to last. If that means getting half the capacity because that's all you can afford, it's still worth it to not have a brick in a few months. The only positive thing I can say about this is that the power for it is modular, meaning if just the power supply breaks, you can buy another one for $10 or so on Amazon and repair your drive. I was able to fix it once when the power was the problem rather than the drive--and that's a feature more drives should implement, since it makes a common problem easier to fix yourself, without buying a whole new enclosure. But later on what broke was the drive, not the power supply, so there was no fixing that. Also, for whatever it's worth, I've had the power supply break more on Seagate drives than any other brand, so it seems a workaround for selling such an inferior product. It's nice to be able to fix some problems, but it would be nicer if everything about it wasn't made to break in a few months.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    The good and the bad

    Posted
    12345
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Good: it's small, metal and fast. Bad: I bought this hard drive because I had a PC but then bought a MAC, I needed a hard drive that would work for both systems but not have to be reformatted to transfer data. This hard drive states that you do not have to reformat to use between these computers. I spent 3 hours on the phone with tech support because my PC, even after downloading all the software and following step by step instructions, would not recondnize the hard drive. I had to change settings in the computer that are meant for an expert. Still it would not work. The reason being, these hard drives are specifically formatted for MAC, the PC won't even acknowledge them without REFORMATTING for a PC specifically.. Which if you had any data from your MAC loaded it will be deleted. Mind you that they have hard drives labeled specifically formatted for MAC.. This harddrive is the one that specifically states for easy use between PC and MAC with no reformatting. Then you will be told you cannot use the software which is included, you have to drag and drop, which is easy but defeats the purpose of including software for the specific harddrive that is set up for easy use between PC and MAC. Lastly, there are no set up instructions included which inform you that you will need to go into the Internet to get the actual software for the hardware. End result: It does what I need it to do, and it's fast. But I nearly returned the thing because it took 3 hours to make it functional. I know my way around a computer and am quick with them, but tech support literally had me changing code in the computer operating system.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Total Junk

    Posted
    SpunkyTaz
    • My Best Buy® MemberMember

    I purchased this drive in Jan 2015. Within a few months the drive seemed to develop a short in the port itself. As long as I didn't move the drive while I was using it it was fine but if it got moved or bumped while connected it would disconnect. For no more often than I use this drive and as careful as I am with my equipment, I figured it would be fine. I only use this drive once every few months to get music, pictures and other data backed up off of my phone and computer. It sits on a shelf 90% of the time. This morning I connected it to my laptop and it got moved and disconnected, after that I was unable to get it to reconnect. Now I have years and years of pictures, music and other data that it appears I have lost. Upon contacting Seagate I was informed that they would charge me $15 to provide tech support since it is outside of the warranty period (yes, I understand it is my fault for not contacting them sooner.) and that there was no guarantee it could be resolved. Now I sit (hours later still waiting for them to email me). I have a Maxtor external USB hard drive that is about 15-20 years old and it still works. The only reason I replaced it was because I know they are not expected to last that long. I used it in the exact same manner as this one for about 12-17 years with no issues whatsoever. It appears I will be going back to Maxtor or Western Digital. As a former computer tech, I am very disappointed in the quality of this drive as I used to consider Seagate one of the leaders in hard drives. Not any more.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Sad Buy

    Posted
    sholc28

    My WD drive was dying so I waited to black friday to get a new drive. Came across this drive as it was a great deal being $79 so I bought 2 so I'd have a back up of a back up. Upon getting it home, it was very complicated. It wouldn't let me put files on it. I downloaded software like 10 times. Finally looked up on google how to do partitioning and it finally worked. Went straight to doing that for the second drive as it had the same problem. Took it to school to start doing some work and I could save changes to the files on the drive. I couldn't put new files on the drive. It kept crashing and making me force eject it. It corrupted one of my files for my Thesis work. Back home the drives worked fine (I use a mac book pro) Took both drives to school with me to try work again. And same problems. I got the lab tech to come talk to me and said these drives were famous for crashing like this. He did some work on my one drive that would hopefully make it work and it wouldn't accept any changes he tried to make (Computer at school is a mac system but can also run as a PC. But it was in mac mode) I'm returning both of them and getting something else hopefully more reliable. Don't buy for storing very important information.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    An excellent backup for any User

    Posted
    puritan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have bought over three external hard drives over the past ten years, ranging from 1 to 3 TB in size. While all of them were adequate, the larger ones, were slower and they all wore out quickly, from the largest to the smallest. Seagate is not only 2 TB in memory size, it is three times faster than any of the others I have owned. it out-performed them all in every category. It is portable, fast, and does not use an electrical cord but gets it's power from the USB cord that it uses for computer connections, so only one cord needed. Just plug into your computer USB port and its up and running.... that easy. I also recommend a small carrying case to hold the portable drive and it's cord for protection. The Insignia™ - Hard Shell Case for Most Portable Hard Drives - Black, fits it to a tee, and the cheapest on the market, a hardshell covered in cloth. It's superb!!! Five stars for both

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great hard-drive at an affordable price

    Posted
    Thetrunkymonkey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Even though while going into the store the sales member that I spoke to was less than helpful, I knew exactly what I was looking for and was able to get what I needed and price match with amazon for $10 less than Best Buy asking price. Here is how the conversation went: Me- "Hey I'm looking for this model number to upgrade my hard-drive for my PS4" BB Employee- "yeah hard-drives are over there" Me- "Ok This is the model number that I'm looking for. Is this a 2.5 format size? BB Employee- "Oh I have no idea. Are you ready to check out? Me- "I will be in a second I'm just going to confirm the format size and then take a look at some PS4 games." BB Employee- "Well this is an external hard-drive and you can just hook this up to your PS4 that way." Me- "PS4's don't support external hard-drives so I would have to open it up and install it that way." BB Employee- "That is impossible. external hard-drives are formatted completely different than regular internal HDD's" Me- "Nevermind I know how to do it using this model. You can go help other customers because I'm buying this and just want to look at the new PS4 games and will be at the register in a few minutes." BB Employee- "The store is closing in 5 minutes so decide quick" Me- "I'll take my time because I'm spending at least $90 at your store." I was right and this EE was rude.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great portable drive for everyday use

    Posted
    Kuch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Over the years I've purchased dozens of external drives, both portable and desktop, for various purposes. I've found the Seagate drives to be the most reliable of the lot available. I've had issues with other brands HDD controllers inside the portable enclosures, and have had to remove them from the case in order to recover the data. Not so with the Seagate drives. This drive is used everyday with my work laptop. My work laptop has a 128 GB SSD (mSATA), so I'm limited with storage space and it's too costly (and a hassle) to upgrade the internal mSATA SSD to anything useable. I don't use this drive to back up files - it is my primary document drive. I've encrypted the drive, and made the drive the location of my DropBox folder. I have a 2 TB Pro account with DropBox, and the entire HDD is backed up on the cloud. While I rely on having my files with me all the time, if the drive were to fail, or worse yet, I lost the drive, I still have access to my files and can restore them from the Cloud. I highly recommend this drive. The slim form factor makes it easy to travel with, and its read/write speed is perfect for everyday work. While I do store media files on this drive, and its fast enough for HD movie playout, this isn't intended to be a media server. There are many other products better suited for streaming movies to your AV devices.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My favorite USB drive.

    Posted
    thoots
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Seagate really has its act together with its current line of USB hard drives. Small, light, and thin -- they have maximum capacities with minimum bulk. I have been buying USB hard drives for what must be two decades by now, and I just won't buy anything but Seagate's current line nowadays. I haven't ever had a problem with any of the drives I've purchased, and I have quite a few of them. My use for this drive -- and a couple of others -- is to attach to a couple of media playback devices, and that's where another Seagate feature comes into play: I'll often use my playback devices to stream media, rather than playing media from the drives, so I want the drives to spin down and "go to sleep" when they're not being used. And that's something that you can control by downloading and installing Seagate's "Dashboard" software, which allows you to specify if and when you'd like the drive to go to sleep -- after some time of inactivity. That fits my needs absolutely perfectly. I have other Seagate drives serving duty with my notebook computers -- they are so thin and light that I can carry them in my notebook carrying bags, without increasing the weight or bulk hardly at all. I recommend them highly.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Would give ZERO stars if I could

    Posted
    thelowedown
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this drive less than 6 months ago. I take a lot of photos and needed a place to store my RAW files since my computer's hard drive space is limited. 2 TB seemed like a good size to get me through another year or so. The problem is that today, my hard drive decided to take a dump. Poof. Won't mount. Can't read. There goes all my photos and videos for the last 6 months. Of course I have photos backed up. But not the RAW files. And the hard drive decided to take a dump right after I moved about 800 photos from my camera but BEFORE I could back them up. So all my photos and video files from yesterday's shoot are GONE. I guess it goes without saying that I'll never buy another Seagate drive again. Yes, the drive is under warranty and they will replace it but they won't do anything to help retrieve the lost data. They tell you to back up your hard drive before submitting it for replacement. Well, if it were possible to access data and back it up, you probably wouldn't be needing to replace it. Meanwhile, I have Western Digital drive that's a few years old and is still humming along with no issues. Definitely avoid Seagate at all costs.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Major Mechanical Failure

    Posted
    mamaof2
    • My Best Buy® MemberMember

    Excuse me while I bawl my eyes out. I had purchased this product with the specific purpose to safely store my family photos. In preparation for the arrival of our second child, I wanted to free space on my computer and put photos in a format that both my husband and I would be able to add to. Well, I followed the directions, downloaded all of my family photos from my first daughter’s birth-present day successfully, and safely ejected. I have a Surface Pro 2 which only has one USB port, so I downloaded more pictures from my phone and went to do a second transfer. The Seagate drive failed. I sought assistance from Best Buy Geek Squad and received a report that there was "major mechanical failure" on the drive itself. My options: to send it off to their recovery center and spend upwards of $2k to TRY to recover the files. Yes, this product comes with a 2 year LIMITED warranty, limited in that they will replace the drive but take no responsibility for data lost. To say I am disappointed and upset would be a gross understatement.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great storgage for large files

    Posted
    BestBuyer028
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have purchased several of these units for video file storage. Files range from 1Gb to 10Gb typically. I can have over 300 files of these sizes on one drive. It is USB 3.0 capable for faster file copy but works well on USB 2.0 too. Used it on several Windows platforms (Win10/Win8.1/Win7/WinXP) and all windows versions recognize the drive quickly after being plugged in (no separate drivers required). Copying these larger Gigabyte files take 2-20 minutes depending on file size and USB version (3.0 vs 2.0). My experience with the drive has been quite reliable over the past couple of years. Playback of the video files directly from the drive occurs without pauses if used on computers with 'good' specifications (most computers bought within the last few years). In addition to video files, the large size of 2Tbytes is big enough for backup of multiple computers (doc files, pictures, programs, etc.). Some of these drives also have a OneDrive cloud storage offer (did not test). It is recommended that the user use proper dismount procedures when disconnecting the USB drive from the computer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect price and quality

    Posted
    Kensout
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When you first feel the hard drive in your hand you noticed a metallic finish on the front and the plastic covering on the rear the plastic covering on the rear has some swirls that acts as grip. The finish I purchase was jet black very sleek and portable. Internally the unit functions very well as a hard drive with use of a high flow or normal USB port. The unit will work more efficiently with a high speed port. The regular port can take some time with reguards to the amount of data begin sent to or taken from the device. Results will vary based on platfroms and hardware. The software that came with the unit worked very well and was user frendly. This portable hard drive is a great value and I would recommend it to you if you're looking for 2 terabytes of storage space that you can fit in your back pocket.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Small and convenient

    Posted
    Offroady
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was looking for another back up drive and found this one on sale. Wow--2TB storage in such a small package. I use it stand alone for backing up my MacBook Pro and also in conjunction with my 2TB Time Capsule. It mirrors the Time Capsule and I also have other directories on it for business stuff as well as my photography library. It is definitely an improvement over the much larger and smaller WD external drives. My MacBook is only USB II but it is fast enough and I like the fact I don't need an external power cord. The supplied USB cord is also USB III and will be nice if and when I get another MacBook. The only drawback is that in order to make it work with Time Capsule, I had to lose PC compatibility. Oh, well, I don't plan on going back to PC anytime soon and I have the WD drives for backing up the old PC's...and I can always transfer to a Travel/Thumb drive then to a PC. Once I get up to speed with LightRoom it will be nice to have this drive plugged to create a backup during import. Since my MacBook only has 2 USB jacks, I sometimes use a USB dongle hub and it works fine with that as well. I think this drive will also work faster with a FireWire 800 cord. I need to look into that.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great once configured to work w/ MacBook

    Posted
    Mollym
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I gave this 4 stars because I originally purchased this for use with my Mac. When I got home, I plugged it up and it prompted me to install software and then for MacBook usage you could only store your data on their "cloud" you couldn't drag and drop files onto the hard drive which is what I wanted for convenience. (I don't think this dragging and dropping issue I had would be a problem with a PC). Anyway, I took the hard drive back and the sales rep in Best Buy (who specialized in Apple computers) had the same issue. Solution?? He fully reformatted the hard drive for me. Basically, he removed the annoying software Seagate had on the hard drive so it became simply a drag and drop external hard drive (much like a flash drive) which is exactly what I wanted for my purposes. I know some people like the cloud for added backup in case something happened to the hard drive itself but I didn't want to mess with all of that. Not to mention the hard drive came with a few years of free storage but then you had to pay for it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    2T for that person who doesn't like clouds

    Posted
    Spino
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So you found yourself with a person on your Christmas list that wants an actual physical drive, preferably external, even though the sky is partly cloudy. What to do? I bought this 2T Seagate which is essentially what any OEM would put in a PC or laptop if they were putting big drives in computers. And if you like DIY entertainment there's a good chance you could actually hang it off a router as a network storage appliance. (I'm using the "hang" metaphorically, you would need a router with a usb port that supports it and an appropriate usb cable.) My research mavens will just use this to store PhD arcania and carry it around with them from lab to office to kitchen table. But they were quite happy with Christmas gift, and why not get 2T for the price of one? It's almost like having your own private cloud. Oh, in case you haven't read the other reviews, treat the backup software included like you would the bloatware on any computer--delete or ignore it, don't try to use it! You are buying storage, at 3 cents a megabyte, not the world's best backup software--and who uses backup software anyway, that's in the ionosphere these days.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Hard Drive Replacement for PS4!

    Posted
    Blizzardcyclone
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Checked out the good reviews for this online as a PS4 hard drive replacement. Search on YouTube and you'll find a tutorial on how to open up this external drive and remove the hdd inside so you can place this into your PS4 and upgrade to 2TB. In return you can put the 500GB hdd that was in your PS4 into the housing/enclosure and use it as an external USB 500GB Hard drive with your PC/Mac (or even additional storage space for your XBox One, once formatted), rather than it just sitting in a drawer somewhere. Be aware though that once you open the enclosure you void your warranty with Seagate and won't be able to return this but it comes highly recommended and worked for both my friend and I. Good Luck! It's not hard at all. Just watch the tutorial video on YouTube first and you'll be fine. Take your time when opening the enclosure!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Thin, light, plenty of space amd price matched

    Posted
    Nate34
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had a couple of other drives I was using for different purposes, and wanted to consolidate all that to one drive. So I knew I needed at least 1 TB. So I started looking and saw the 2TB at a great price at other retailers. I had some BB gift cert that I wanted to use so I used their online price match chat and they matched the price no problem. So I was able to get all that stuff onto one drive. I then used the 2 500gb drives I had as extra storage for my PS4 Pro, and XBOX One X. Worked out great. The drive is light and thin, with a nice matte black finish. The transfer speeds are VERY fast, and Ive had to issues with connectivity, or any other issues either. Great drive and at a great price after the price match. Highly recommend for anyone looking for a great portable hard drive.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Back Up Your Data

    Posted
    nodiofile

    This is a great drive for backups or data storage. I find Seagate drives to be much more reliable and long-lived than Western Digital. In use, USB3 is about twice as fast as USB2, not the ten-times you might have been led to expect. However, even twice as fast makes a big difference when you are talking about 2 Terabytes. The drive can get hot during heavy operations, I stand it on edge at times for better cooling. I have two of these drives for outboard storage. One is the master, and the other is a copy of it that I maintain periodically with Windows SyncToy. This way, if either drive fails, I can quickly get a replacement and mirror it to the survivor. You should NEVER trust your data on a single drive, you will lose everything when the drive fails. Note that I say "when", not "if". If you are using the external drive to back up your internal, one is enough.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Sluggish software

    Posted
    Tizeye
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Would have returned it if still had the box. Got it for continual backup of the single computer and NEVER accomplished the first auto backup. Tried everything, uninstalling the software. It takes forever - up to 3 minutes - for a software menu selection to register. When first launching, doesn't see the drive, then after a while will appear. Choose it and a splash screen will appear blocking the menu with it frozen for a few more minutes. You don't know is anything is working, if the command registered, etc as nothing spinning suggesting it is doing something. Pressed the test and after a while it confirmed that the drive was good. Since leaving for an extended trip, had intended the backup for off site storage while gone. Ended up manually copying all photos, documents, videos, and music over. Never had problems with Seagate drives before and is what my primary drive is in the computer and the reason for not taking it to 1 Star. This software is so buggy it is pathetic.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Only way to get a MT9 2TB

    Posted
    joshua804
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My Content drive on my macbook pro has been getting full for a little over a month and I needed a way to get more storage without having to lug around a external hard drive everywhere. last november seagate unveiled the first 9.5mm 2 TB 2.5 inch hard drive. unfortunately the only way to get that drive is to buy this external drive and rip the internal drive out of the enclosure. DISCLAIMER, removing the bare drive voids all warranties. after using the drive normally for a week to make sure it wasn't going to fail on me, I ripped the drive and installed it into my Macbook. The computer is now reporting 2 TB of storage and has been running without a problem. The only con i have of the drive is that its not the fastest drive in the world. this is not really an issue as my apps and OS are on a SSD so this drive is only used for media storage and so on. average drive speeds are in the 80-90MB/S range. this is fairly quick for a 5400 rpm drive but far lower than a 7200 and SSD. I would highly recommend this drive for anyone looking for more storage that is reliable and very portable.

    I would recommend this to a friend