Customer Ratings & Reviews

Plugged it in, set it up, called it a day. Works great.

Wireless personal cloud backups thru MacBook Time Machine, easy set-up and easy to make changes.

It does the job we purchased it for and that's good. It handles the whole office.

good product, but needs to improve on the software interface....................

Although installation was quick and easy, the initial setup was harder than it should have been. Instructions are not as informative as they need to be. If you are not an expert in setup and access, you might have difficulty. After setup the drive performs as advertised.

In general, it is an excellent external hard disk network. It does not need to conect to your laptop or pc to have access to my files, pictures, movies, etc. However, it can be better if it could also use by a USB cable to save files and not only using the network.

I just wish it had better instructions for using it for a novice.

does what I need it to do. glad for that! what else?

It has some glitches in the back up feature for PC's

This product is reliable connection which you can access it any time, anywhere you are. This product is nice in order to organize and manage your files in only one place.

The software with this unit needs to be improved to make scheduled backups easier.

The main issue is the software. I found that the cloud setup was extremely difficult to get working. I was never able to get it to work / integrate with my Windows 8 PC. I completely erased / initialized the HDD 4 times, each time starting the setup from the beginning. I was never able to achieve a working configuration. In addition to the software being poorly designed the documentation is very poor. Completely frustrated with the product, I returned it to the store.

Purchased this drive to leave my files I the cloud and have the ability to access wherever, but data speeds are painfully slow. Best if used with small sized files.

Conceptually the drive is a good value. You simply connect it to your network and you should be able to back up all of your PCs to it. However the back up software could not find/recognize the drive, so I could not use the automated back up software. It was no better than having a drive on the network that I had to manually drag/drop files to using windows explorer. I worked with Segate tech support for hours, but they could not get the software/drive to work. I eventually upgrade to their Business 1 bay drive, its back up software's discover feature had a similar problem. However the Business NAS Black Armor back up software allowed me to simply enter the static IP address of the drive and then everything worked fine. Segate's support site is full of users with similar issue. To keep it simple, consider getting the Business NAS 1 Bay instead. Its a few more dollars, but could save you hours of troubleshooting; simply by providing the option to configure the back up software manually. You can get full info on both drives on the Seagate site.

Great NAS, only beef is the user/folder management. I get the idea is so you can have privacy, but sometimes you need to share files.

I thought it was a backup drive that just went to the cloud but you needed it to attach to a router and it would have messed up my cable.

I had to ping the drive in order for my WIFI to recocgnize it, but once I did it installation was a snap.

Love the automatic update of backup and the wireless connectivity. So easy to use.

Thanks for making this a painless order. Every aspect of the purchase was great!

Replaced an old WD 500gb with this baby! The DNLA server is an added bonus