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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 24 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 5 out of 5 stars

    Segway - F3 is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. We have a few of these scooters. It's a cool way to spend time together exploring our neighborhood

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Galyna,

      Thank you for sharing your review of the Segway F3 Electric Scooter. We’re delighted to hear how easy it is to use and that you’ve chosen to have a few of them for your household. It’s wonderful to know the F3 has become a fun way for you to spend time together exploring your neighborhood — that’s exactly the kind of enjoyment and convenience we aim to provide.

      We’re thrilled the scooter’s design and performance are helping create those shared experiences.

      If you ever have questions or need assistance with your scooters, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    All New Look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from the F2 model. Very satisfied with my purchase!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Ahmad,

      Thank you for sharing your review of the Segway F3 Electric Scooter. We’re thrilled to hear you’re very satisfied with your purchase and that the new look and upgrades from the F2 model have made such a positive impression. It’s wonderful to know the F3 feels like a big step up — that’s exactly what we designed it to be.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 1 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and I just want to switch this out for upgrades and the guy said no

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear BrienN,

      Thank you for sharing your feedback on the Segway F3 Electric Scooter. We’re sorry to hear about your experience. Since your purchase was made through BestBuy, any exchanges or upgrades would need to be arranged directly with them in accordance with their return and exchange policies.

      If you have any questions about the scooter’s features or maintenance, please feel free to reach out to our support team at [email protected] — we’ll be happy to assist.

      Best regards,
      Segway Customer Support Team

  • Rated 1 out of 5 stars

    Not upto the mark.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's fine nice features but not worth it. It could have been much better.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Sharma - It is always disappointing to see that we missed the mark. Please reach out to our team and let's see how we can make it right. Here is the link to our support center:  https://service.segway.com/us-en/

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