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Customer Ratings & Reviews

Your price for this item is $2,124.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 122 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the immense fun and enjoyment they have with the Go Kart Pro. It has become a central attraction for outdoor activities, successfully diverting children's attention from screens and promoting physical play. While some users appreciate its affordability, others express concerns about the limited battery life and occasional reports of product defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 122 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ninebot go kart pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Fast and fun. Excelent for adults and kids

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi DiegoaGomes - yes... fun for the kids, and sometimes the adults have a little too much fun on the GoKart Pro! At least that is what happens in my house =). Enjoy!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dope EV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this thing..they ride it for hours…!!

    I would recommend this to a friend
  • Cons mentioned:
    Operating range

    Rated 1 out of 5 stars

    Too many issues, no fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I hade to return as gokart attachment did not work Second one after one month of use just died. Segway customer service pretty useless Be aware

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great in the begining and quickly stopped

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called Best Buy after only having the Segway for half a year and they told me its not protected under total tech and had to reach out to segway. Called segway multiple times and reffered to a call center in China. Go kart stopped reversing and would continously beep. Stuck with a 2000 dollar item wasting space in our garage. Would not buy another Segway product agaib.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Peter, we are very sorry to hear this and would like to troubleshoot and review possible warranty options with you. Please contact our support team at one of the following options: Monday through Friday, 5:30am to 5pm Pacific
      EMAIL: TechnicalSupport@segway.com
      PHONE: 1-866-4SEGWAY (1-866-473-4929)
      WEB: Segway Online Warranty Request Form >>>  https://support.segway.com/enduser.php?from=help
      CHAT: from the web at: https://ninebot.my.site.com/hc/s/ or from the Segway Ninebot APP

  • Rated 5 out of 5 stars

    Sad rerurn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was delivered on time. Unfortunately I had to return the item before I could enjoy the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lot of fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, had it up and running in 15 minutes, lots of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go cart Segway max pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun go cart if you are over weight there is a chance you can flip over sliding I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Blast!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet!! Very nice upgrade to the previous white model. The whole family loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute Fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are super awesome. Worth every penny.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WARNING DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these cars from 2 different retailers. Best Buy is not the issue. The car has 2 potential problems either the battery will stop charging or the electronics in the front of the car will stop connecting, disabling the car. This is happening to both my cars. The biggest problem is Segway will not help with this issue. They require the entire car to be shipped to them costing 350.00 to ship and you have to pack it. You may not have this issue until we’ll after your return policy. Watch the YouTube videos before buying this

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thanks for taking the time to write in! I'll need to take a closer look at this issue to see what's going on. Can you please provide us your full name and email address so our internal team can provide a response to your inquiry? Someone will be in touch with you as soon as possible.

  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning, item Never worked properly Even after fully charging Best Buy wanted to charge $300 restocking fee if I didn’t have a total tech membership even tho item was defective…would feel bad for someone who didn’t have total tech beware of this item I would not buy this

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thanks for taking the time to write in! I'll need to take a closer look at this issue to see what's going on. Our units do not usually have the described issues. Please contact support via email at technicalsupport@segway.com, via phone at 1-888-523-5583 or use the following link for the quickest response: https://webtocase.segway.com/webtocase/add.

  • Pros mentioned:
    Assembly, Speed

    Rated 5 out of 5 stars

    Go cart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome easy to put together and setup! Very fast and the kids love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scratch and missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken and scratched and was missing the flag.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We are sorry to hear that the unit sustained transport damage and parts were missing. Please contact your vendor immediately for a replacement.

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly Recommend!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this go kart, you will not regret it!! I am obsessed with this thing! It is so much fun. The acceleration is so quick and it’s such a smooth ride. The speaker is a nice touch and works really well! It’s super convenient connecting the go kart to the app to switch drives modes or look at battery percentage and so much more. This thing will turn on a dime and the drifting you can do with the hand brake is super fun.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Must have!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amzimg a must have for the family! Kids love it .. love the way i can transform it to a stand alone segway ..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light glow up in the dark and very fast for racing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Santa is coming?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello i like this product for my son i was thinking to getting 2 for are family we tried to used with my neighbors but it's complicated to open and ise to my 7 years son . I tried to jump in I'm 230 pounds and doesn't go more than 8mph do yo hahe any more power on this product?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Im in love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may not go super fast but when down on the road it feels amazing. The preformance and acceleration is better than j thought and i feel so safe in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best go cart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best go cart i ever had it made no sound it went 23 miles per hour it was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gokart my mom got it for me and now we got 5

    No, I would not recommend this to a friend