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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 22 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the GT3 SuperScooter's speed as a major upgrade from prior models. The ride quality is also praised, with many highlighting the superb build quality. Overall, customers express satisfaction with the scooter's performance, describing it as amazing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Segway GT3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome powerful scooter! So glad I purchased this scooter. I am having so much fun riding this GT3. I recommend purchasing this if you are thinking about it. The build quality is superb and it has all the power you need. I weigh 280 and I was skeptical if it would haul me around good but no worries it does just fine. I am very pleased with this scooter and would buy it again in a heartbeat.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear James,

      Thank you for sharing your review of the Segway GT3 SuperScooter. We’re thrilled to hear how much fun you’re having with it and that the scooter’s power, speed, and superb build quality have exceeded your expectations. It’s especially great to know the GT3 is performing reliably and comfortably for you, even when you were initially skeptical about its hauling capability — that’s exactly the kind of confidence and enjoyment we aim to deliver.

      Your enthusiastic recommendation and satisfaction mean a lot, and we’re delighted the GT3 has proven to be a purchase you’d make again without hesitation.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Segway GT3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth for the price. The problem is that the battery last nothing. You must charge it every day.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Robert, We're so thrilled to hear that you're enjoying your GT3! It's a fantastic ride with incredible new features. We're sorry to hear about your experience with the battery. We'll be sure to pass it along to our product team. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 1 out of 5 stars

    There was a problem with the delivery of the order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter was delivered in a damaged box. I refused to accept the damaged item. I am still waiting for a refund.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Alexander - thank you for the review, but it sounds like the concern here is with Best Buy's refund policy, not the product. According to Best Buy's website, it looks like refunds can take up to 10 business days. But again, that is something Best Buy controls... here is the customer service number 1-888-237-8289. Hope this helps!

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great potency and use but too heavy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent. It fit for my needs, works on high hills. It goes faster. Long last battery, it can carry my weight and im a heavy person. But is just waaay to heavy

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your GT3! It's a fantastic ride and has so many incredible features. We'll be sure to pass your feedback to our product team. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Swet ride

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had mine for a few weeks now. Works great. I little bumpy off road shocks are stiff. Dont need to unlock it. 30 on this thing feels fast enough. One thing i wish it had was a usb port to charge my phone.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Jerry, We're so glad to hear that you love your GT3! We'll share your feedback with the product team as well. Thank you!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this scooter. Has power to go up hills and on the grass. Goes 31 mph and rides wonderful!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Carolyn,

      Thank you for sharing your review of the Segway GT3 SuperScooter. We’re thrilled to hear you absolutely love it and that its powerful performance makes riding up hills and across grass effortless. It’s wonderful to know you’re enjoying the smooth ride and impressive 31 mph speed — that’s exactly the kind of capability we designed the GT3 to deliver.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    First Stand Up Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 65 years old, I was not sure I should be riding a scooter but decided to give this one a shot. I found it to be a high quality product with some really nice features that do come in handy. One observation was that not charging it up fully does limit the power output accordingly. It seems like 80 % charge gives you about 80% of the available power. Charging to 100% makes a noticable difference in the initial power you feel when riding. It would be pretty nice of Segway offered an optional seat like some other scooters I have seen. Overall, a solid scooter, great quality and a reasonable price with some impressive options.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear David,

      Thank you for sharing your thoughtful review of the Segway GT3 SuperScooter. We’re delighted to hear that you found it to be a high‑quality product with features that truly enhance your riding experience. It’s inspiring to know you decided to give it a try and that it’s delivering solid performance and enjoyment.

      Your observation about charging is very insightful — indeed, charging to 100% ensures maximum power output, and we appreciate you highlighting that for other riders. We also value your suggestion regarding an optional seat; feedback like yours helps us explore new ways to make our scooters even more versatile and comfortable.

      We’re thrilled that overall you find the GT3 to be a solid scooter with impressive options at a reasonable price.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Best in the market !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing scooter !Solid , fast , amazing customer service! Cannot go wrong with Segway .

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Atoutevideo - we are humbled with your review... thank you so much! Enjoy you new GT 3!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    GT3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large but I managed to fit in My Nissan Altima. The speed and LCD panel major upgrade from prior models. You willlll need a helmet for this...Parents do not get your kids this without a helmet.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Darren, We're so thrilled to hear that you're enjoying your GT3! It's a fantastic ride with incredible new features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Overall performance, Ride quality

    Rated 5 out of 5 stars

    Good scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and smooth ride. Easy to assemble. Fast shipping.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway GT3 SuperScooter. We’re delighted to hear it works great for you, provides a smooth ride, and was easy to assemble. It’s also wonderful to know the fast shipping helped get you riding quickly — convenience and quality are exactly what we strive to deliver.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazin scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reallly love this scooter. It is so fast, the hydrolics are super resistant. The scooter is pretty heavy but besides that it is very drurable. I can get to any store in NYC very quick and efficiently. Alot of people ask me where I bought it from because they loved how cool it look. Thank you best buy and segway.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Kurtis, We're so thrilled to hear that you're enjoying your GT3! It's a fantastic ride and has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scotter perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellente products is amazing fabulous i love my scooter

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear JoserG,

      Thank you for sharing your feedback on the Segway GT3 SuperScooter. We’re thrilled to hear that you find it excellent, amazing, and fabulous — and that you love your scooter! It’s wonderful to know it’s delivering such a great experience.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter was faster than I thought! Not only is it quick, the charge wasn’t that long either! I would recommend to anyone looking for a reliable & fast transportation.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Eric - Yes, we agree... the GT 3 provides a great balance between the need for speed with great reliability. Enjoy!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, balance and distance, having a lot of fun, my wallet feels a lot lighter.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi MattT - the GT3 is one of our Super Scooters, and you are 'super' for writing such a kind review... thank you!!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best scooter ive ever owened so fast and batery is unreal with run time 10 out of 10

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Eddie,

      Thank you for sharing your review of the Segway GT3 SuperScooter. We’re thrilled to hear that it’s the best scooter you’ve ever owned and that its speed and battery performance have impressed you so much. Knowing that the long run time and overall ride quality earned a “10 out of 10” from you is exactly the kind of feedback that motivates our team.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good scooter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was amazing all good, the only thing was the scooter had some miles already on the app when i just purchase and i thought it was a brand new item, thats why i had to exchange for another one other than that was good

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Gabriel, We're so thrilled to hear that you're enjoying your Max GT3! It's a fantastic ride and has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    BEST SCOOTER EVER!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly the best E-scooter I’ve ever ridden and that’s a lot coming from a guy who has cycled through 11 scooters. I might buy one for my buddy so we can cruise at 31 mph together!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Irka,

      Thank you for sharing your enthusiastic review of the Segway GT3 SuperScooter. We’re thrilled to hear you consider it the best e‑scooter ever and that it stands out even after your experience with 11 different scooters — that’s high praise! It’s wonderful to know the GT3’s performance and speed have impressed you so much that you’re even thinking of getting one for your buddy to cruise together at 31 mph.

      We’re glad it’s delivering such a fun and reliable riding experience, and we truly appreciate your recommendation.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Best scooter for heavy riders

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live in Dc you will conquer the city with this beast. It goes up hills with ease, looks amazing, feels amazing

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your GT3! It's a fantastic ride and has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Gun ride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much fun to ride. I feel like a kid again. Quick and stable.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear John,

      Thank you for sharing your review of the Segway GT3 SuperScooter. We’re thrilled to hear how much fun you’re having with it and that it makes you feel like a kid again! It’s great to know the scooter’s quick performance and stability are delivering such an enjoyable ride — that’s exactly the kind of excitement and reliability we aim to provide with the GT series.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this new perches. My husband is enjoying the scooter

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Michele,

      Thank you for sharing your review of the Segway GT3 SuperScooter. We’re delighted to hear that you’re very happy with your purchase and that your husband is enjoying the scooter. Your positive feedback means a lot to us.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

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