Customer Ratings & Reviews

Fun for the whole family!!! Everyone from the 10yo to mom and dad have a great time!

Very nice ride was very impressed compared to the other one we have

Good very good I loved it so much!!!!!!!!!!!!!!!!!!

I dont know how to replace the back tired. Any recomendations?

Great scooter for my grandson. Very durable and great quality.

Was ok but then my tire was flat and no one will work on these and they said i had to ship it to california cause its a segway.Not happy at all.Customer Support wont help me at all and im miserable

Rear tire started making loud squealing noise within a week. Had to exchange

The first scooter I purchased I had to return due to a malfunction. The new one I received currently has a flat tire.

Avoid at all costs. Mine wheel broke literally three days outside of the return window, BB said "too bad, so sad" and dealing with Segway customer service has been a nightmare. Do not be deceived by the brand name, it is a trap, you will 100% regret your purchase. Goodbye BB, you lost another customer.

I bought it and 10 days later both tires got flat!

I've had it less than a year and it's already in the trash don't recommend buying

I have been riding the scooter for 3 weeks and it is not turning on anymore, picked it up April 17 and it is no longer returnable after May 2, it stopped working May 7.

Отличный электросамокат! Я его долго выбирал, и тут на него была в магазине Best Buy отличная скидка! Доставку немного задержали, но все же привезли товар! Распаковали , проверили, установили приложение и вперёд! Отличный электросамокат! Хороший запас хода! На режиме sport - вообще ракета !!! Рекомендую!

This is very different from other Ninebots and I would not recommend it. The tires have tubes - like a bicycle. If the rear tire gets punctured, the ENTIRE scooter has to be dissembled - including the battery and several wires. Unless you're a mechanic, this is very difficult. You'll even have to peel back the grip on the footboard to access screws and then glue it back down later! All for a flat tire. I got a flat tire within a day if using it. I love the YouTube video Segway makes about how to replace the rear tire. It skips over the part where the scooter has to be completely disassembled. It just shows a guy taking the inner tube out of the tire lol. Also, the charger port is under the scooter, right where the front wheel kicks up water and dirt. It's difficult to find it so you have to fish around for it until it goes in. Oh, and it only goes in one way, so you have to fool around with it, because you can't see. Or you can get on your hands and knees to find it each time you want to charge it. BestBuy doesn't offer service for the Scooter even though some representatives think they do. So you'll need to find a Segway shop near you. Mine is 2 hours away. I have no idea what Ninebot was thinking with this model. I have other Ninebots and they are wonderful. You want to avoid this at all costs!

I like that it has plenty of space to stand. Smooth ride as long as you stay away from the bumps. Need to charge battery frequently which seems odd since I don’t ride it everyday. Overall so far so good though.

Love my electric scooter affordable and good best performance

Very good scooter It did not replace my e-bike however it is still worth the cash❤️

This scooter is horible, it broke within a month of me buying it and somehow i bought 2 of their other scooters and i spent $1200 and they couldn't do anything about it, their costumer service is even worse.

This scooter is everything I wanted. I’m on the heavier side and it still feels very strong.

Excellent Choice Quiet and my hair blows I’ll be purchasing another one soon