Customer Ratings & Reviews
- Model:
- AA.00.0010.94
- |
- SKU:
- 6531753
Customer reviews
Rating 4.2 out of 5 stars with 100 reviews
(100 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Ninebot F65 Kick Scooter for its extended battery life that supports long rides, smooth ride quality, and impressive range of up to 40 miles. However, some users have concerns about the scooter's tires being prone to flats and its relatively heavy weight.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Bought 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun for the whole family!!! Everyone from the 10yo to mom and dad have a great time!
I would recommend this to a friendRated 5 out of 5 stars
Scoters
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice ride was very impressed compared to the other one we have
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good very good I loved it so much!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 3 out of 5 stars
Back tire, is killing me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know how to replace the back tired. Any recomendations?
I would recommend this to a friendRated 5 out of 5 stars
Segway Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter for my grandson. Very durable and great quality.
I would recommend this to a friend- Cons mentioned:Tire
Rated 1 out of 5 stars
Headache
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was ok but then my tire was flat and no one will work on these and they said i had to ship it to california cause its a segway.Not happy at all.Customer Support wont help me at all and im miserable
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi,
Thank you for your feedback. Please contact us directly at (technicalsupport@segway.com) for direct assistance with your scooter.
Best,
Segway Support
- Cons mentioned:Tire
Rated 1 out of 5 stars
Rear tire defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rear tire started making loud squealing noise within a week. Had to exchange
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support
- Cons mentioned:Tire
Rated 1 out of 5 stars
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first scooter I purchased I had to return due to a malfunction. The new one I received currently has a flat tire.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support
Rated 1 out of 5 stars
Avoid at all costs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid at all costs. Mine wheel broke literally three days outside of the return window, BB said "too bad, so sad" and dealing with Segway customer service has been a nightmare. Do not be deceived by the brand name, it is a trap, you will 100% regret your purchase. Goodbye BB, you lost another customer.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to provide your feedback. We're sorry to hear about your experience with the retailer. For concerns regarding the condition of a product or assistance with a purchase, you would want to contact the Seller Customer Support as they would be the best equipped to help. If you need any further assistance with the scooter itself, please reach out to us at technicalsupport@segway.com with your contact information and a description of what you need help with.
Best,
Segway-Ninebot Customer Support
- Cons mentioned:Tire
Rated 1 out of 5 stars
Was not was i thought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it and 10 days later both tires got flat!
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support
Rated 1 out of 5 stars
Broke fast
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it less than a year and it's already in the trash don't recommend buying
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Tyler, We're so sorry to hear about the issues you're experiencing. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
Rated 1 out of 5 stars
Stopped turning on
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been riding the scooter for 3 weeks and it is not turning on anymore, picked it up April 17 and it is no longer returnable after May 2, it stopped working May 7.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to provide your feedback. We're truly sorry to hear that you seem to be having some trouble with your scooter. Our scooter are designed to give our customers years of entertainment and enjoyment. We would be more than happy to try to help. In order for us to better assist you, please reach out to us at technicalsupport@segway.com with your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support
- Pros mentioned:Max speed, Operating range
Rated 5 out of 5 stars
Segway ninebot f65
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Отличный электросамокат! Я его долго выбирал, и тут на него была в магазине Best Buy отличная скидка! Доставку немного задержали, но все же привезли товар! Распаковали , проверили, установили приложение и вперёд! Отличный электросамокат! Хороший запас хода! На режиме sport - вообще ракета !!! Рекомендую!
I would recommend this to a friend - Cons mentioned:Tire
Rated 1 out of 5 stars
I Didn't Know and Now I'm Stuck!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is very different from other Ninebots and I would not recommend it. The tires have tubes - like a bicycle. If the rear tire gets punctured, the ENTIRE scooter has to be dissembled - including the battery and several wires. Unless you're a mechanic, this is very difficult. You'll even have to peel back the grip on the footboard to access screws and then glue it back down later! All for a flat tire. I got a flat tire within a day if using it. I love the YouTube video Segway makes about how to replace the rear tire. It skips over the part where the scooter has to be completely disassembled. It just shows a guy taking the inner tube out of the tire lol. Also, the charger port is under the scooter, right where the front wheel kicks up water and dirt. It's difficult to find it so you have to fish around for it until it goes in. Oh, and it only goes in one way, so you have to fool around with it, because you can't see. Or you can get on your hands and knees to find it each time you want to charge it. BestBuy doesn't offer service for the Scooter even though some representatives think they do. So you'll need to find a Segway shop near you. Mine is 2 hours away. I have no idea what Ninebot was thinking with this model. I have other Ninebots and they are wonderful. You want to avoid this at all costs!
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Darren, it sounds like you’ve had a tough time with your F65 scooter. The design flaws you mentioned, especially with the tire replacement and charging port, definitely seem like major inconveniences. It’s frustrating when a product doesn’t live up to expectations, especially when you’ve had good experiences with other models. Hopefully, Ninebot will address these issues in future designs. In the meantime, would you mind contacting us at technicalsupport@segway.com?
- Pros mentioned:Ride quality
Rated 4 out of 5 stars
Scootin’ Gigi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it has plenty of space to stand. Smooth ride as long as you stay away from the bumps. Need to charge battery frequently which seems odd since I don’t ride it everyday. Overall so far so good though.
I would recommend this to a friend - Pros mentioned:Operating range
Rated 5 out of 5 stars
Very good scooter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good scooter It did not replace my e-bike however it is still worth the cash❤️
I would recommend this to a friend Rated 1 out of 5 stars
DONT BUY A NINEBOT SCOOTER!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is horible, it broke within a month of me buying it and somehow i bought 2 of their other scooters and i spent $1200 and they couldn't do anything about it, their costumer service is even worse.
No, I would not recommend this to a friendRated 5 out of 5 stars
Scotter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is everything I wanted. I’m on the heavier side and it still feels very strong.
I would recommend this to a friendRated 5 out of 5 stars
.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Choice Quiet and my hair blows I’ll be purchasing another one soon
I would recommend this to a friendRated 1 out of 5 stars
Bought 2 and neither works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these for my sons for Christmas last yr and have had nothing but trouble with both. Most of the issues involve the battery. Both hv been sent in for repairs and either quit working a short time later or returned to me without being fixed. Total waste of money
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Anthony! We sincerely apologize for the issues you’ve experienced with the Segway F65 scooters and understand how frustrating this has been. To assist you further, we kindly ask you to email community@segway.com with your original case number. This will help us locate your previous cases quickly and provide a more effective resolution. Thank you for your patience, and we hope to resolve this matter promptly.