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Customer reviews

Rating 4.6 out of 5 stars with 349 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 349 reviews
  • Rated 5 out of 5 stars

    Hot scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable, well lit at night, receive compliments riding on campus

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Jobe - thank you very much for the review! Enjoy that new #segwaysmile

  • Rated 4 out of 5 stars

    Fast and comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter. But battery life at sports in not great.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Amy,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that you find it fast and comfortable, delivering a great riding experience. Your feedback about the battery life in Sport mode is very valuable—it helps highlight how performance settings can affect range. We appreciate your insights and are happy the scooter meets your expectations overall.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic way to commute around my college campus.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi William, thanks for sharing! Using it to get around your college campus sounds like a fantastic idea. If you ever need any assistance, please reach out at [email protected] Enjoy the convenience and fun of your rides!

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a indepth research on scooters just to find out that this is one of the few better ones out there.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Caswell,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that after doing in‑depth research, you found this model to be one of the best options available. It’s wonderful to know the G3 stood out to you and is delivering the performance and reliability you were looking for.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 4 out of 5 stars

    Quality buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is the battery life at sport mode. The estimated range isn't accurate. But other modes are. Its fun tho. If you have the money its a good purchase

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you find it a fun and worthwhile purchase, with strong performance across riding modes. Your feedback about the battery life in sport mode and the estimated range is very valuable — higher speeds and power output can affect range, and your experience helps highlight this for other riders considering the scooter.

      It’s great to know that overall you’re happy with the scooter and feel it’s a quality buy.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Electric Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, reliable, and not one glitch from the description!!!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it a great, reliable item and that it matches the description perfectly without any glitches. It’s wonderful knowing the scooter is delivering smooth performance and living up to expectations.

      For any questions or assistance, please contact our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 4 out of 5 stars

    Segway Max g3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter with Great specs from regeneration braking, 28 mph top speed, boost mode, TFT display and tons more. Price cant be beat. Don’t forget takes second battery too. You can’t go wrong.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Phil, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 4 out of 5 stars

    Should say 10 miles distance in sport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery needs major work to live up to real world specs

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Techguy - range in sport mode (or any mode) can vary based on a few factors like the rider weight, hills, temperature, tire pressure, battery charge %, how often you start/stop, etc. Our testing showed at 28 MPH, we maxed out around 25 miles under our testing conditions. Hope this helps!!

  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres a lot of things they did right with this scooter and i still consider it a massive upfrade over my G30P. However there are some complaints that are just so easy to fix its annoying. Cons: The length of the deck is not great, a bell and no horn, inflating the rear tire, battery life/range, plastic endcaps on handlebars.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your detailed feedback! We’ll take these points into serious consideration for future product enhancements.

  • Rated 5 out of 5 stars

    Segway G3 Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first electric scooter and I was a little intimidated when I first got on it, but after getting the hang of it, it’s a blast.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Clint, We're so thrilled to hear that you're loving your Max G3. It's a phenomenal ride with incredible features. We hope you have a blast with it and keep adventuring!

  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using my F2 and this definately a huge upgrade! The uphill is efortless, shock absorbers are a game changer! I recommend 5⭐️

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      F2 to G3 glow-up unlocked! Thrilled you're loving the hill-climbing beast mode and next-level suspension. That 5⭐️ review just made our day—keep conquering those slopes!

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my research before getting this bad boy. Highly recommended. Plush suspension, and fun to drive. Excellent mileage .

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 3 out of 5 stars

    Same years old air valve issue!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give 5 stars this scooter deserves it except for the fact that it has the same issue with the tire air valve all the old versions had it’s been years and Segway is still selling valves that burst randomly mostly in the middle of the night waking you up! For this they deserve 0 stars but I gave 3 because the actual scooter is awesome the features are unmatched but I was forced to buy the Segway Xyber because I’m done with the valve issues with all their scooters!

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Bobby, We're so sorry to hear about your experience with the tire air valve. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: [email protected] Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

  • Cons mentioned:
    Range

    Rated 2 out of 5 stars

    Jury is still out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for a day. I had the G2 before this one. I know for a fact the rear tire is extremely difficult to inflate. The front is easy. The range is less than the G2 in Sport Mode. I kinda wish I hadn’t sold my G2 and will likley return this one and repurchase a G2. I miss the range and the easier tire inflation.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We sincerely appreciate your honest feedback and regret to hear about your experience with the new scooter. We will share it with our team to improve our products!

  • Rated 4 out of 5 stars

    Steady and fun

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Segway G3 to use for hunting. Main usage will be off road in a mostly dry environment. So far it has passed all my tests.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Terry, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Segway g3 max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This away is amazing and so much fun to ride. Amazing comfort and cut edge technology

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Talia, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many cutting-edge features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Ordering process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth ordering process and was able to pick it up the same day.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3 and had a smooth ordering process! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best and most convenient purchase I made im excited goin to safe me a lot of gas

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so happy to hear that you're loving your Max G3 purchase! It's a phenomenal ride, and you'll definitely be saving a lot on gas. Keep on adventuring!

  • Rated 5 out of 5 stars

    beautiful scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and reliable... it's the best scooter of my life

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Leticia, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    Look nice face

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But real range is not 40 miles and navigation is not work well.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're sorry to hear about your experience on the Max G3. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: [email protected] Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

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