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Customer reviews

Rating 4.6 out of 5 stars with 349 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-349 of 349 reviews
  • Rated 1 out of 5 stars

    Horrible distance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery at 28 mph only last for 14 miles! Faulse advertisenent, very disappointed!!! Do not buy

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
      Email: [email protected] Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 1 out of 5 stars

    BAD BATTERY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery sucks doesn’t last 30 minutes not worth it

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're sorry to hear about your experience on the Max G3. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: [email protected] Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

  • Pros mentioned:
    Ease of use, Ride quality

    Rated 5 out of 5 stars

    Max G3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, nice safety features, and rides smoothly.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Edwin,

      Thank you for sharing your review on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it easy to use, appreciate the safety features, and enjoy the smooth riding experience. It’s wonderful to know the scooter is meeting your expectations for comfort and reliability.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very firm and well made product. Steady and the speed is asmentioned.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Oscar,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you find it firm, well‑made, and steady, with speed that matches expectations. Your feedback highlights the scooter’s quality craftsmanship and reliable performance, which is exactly what we aim to deliver for riders.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ease of use, Ride quality

    Rated 5 out of 5 stars

    Easy set up,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy this scooter was to assemble (virtually none) and set up! I really like how the max speed can be adjusted (in the app) for a safer ride. It rides smooth and easy to operate!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Valerie, We're so glad to hear how you're loving your Max G3. It's truly a very smooth and easy ride. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment. I recommend it for your daily transportation.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it excellent equipment and that you recommend it for daily transportation. It’s wonderful to know the scooter’s speed, range, and reliability are making your everyday rides easier and more enjoyable.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Segway

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great electric scooter durable all terrains love this scooter

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Bronson,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it durable and capable across all terrains—it’s wonderful to know you love riding it and that it’s delivering both performance and reliability. Your feedback highlights exactly what makes the G3 such a versatile scooter.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have to get the segway app and connect your scooter for it to go over 20mph. go to more functions then hit customize speed and put it at 28mph

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for sharing your insights! Happy riding!

  • Rated 1 out of 5 stars

    Horrible distance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the scooter only goes 28 mph which is the average speed for keeping up with city traffic.You only get about 14-16 miles before the battery is dead….(no hills)Thats horrible !!!! We purchased 2 and both back in the box to be shipped back to the manufacture

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, Prince. We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
      Email: [email protected] Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently.

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