Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 339 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 339 reviews
  • Rated 5 out of 5 stars

    Exceeded expectations

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt know what to expect when I got the scooter but my expectations were exceeded. First of all its way faster than I expected, it’s pretty big too, which in my opinion is more comfortable but i got this for my wife because im planning on getting the gt3 pro, and after riding this I started questioning if I even need the gt3 pro because this is fine even for me, and im one who usually gets the best of the best. This scooter is more like a vehicle compared to your traditional cheap electric scooter. The boost mode is insanely fast and powerful, I honestly dont know who would even use it. When I first used it the front wheel jumped up because of the power, which i was definitely not expecting. The quality is top tier, and its just a very comfortable premium all around scooter. And after i first rode this I thought to myself , honestly $1000 for this is actually a steal for how good this scooter is. So if youve been eyeing this for a while wondering if it’s good enough for you, trust me it is!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      UNSTOPPABLE ENERGY! That jaw-dropping acceleration, premium comfort defying its price, and performance impressive enough to make a connoisseur pause? Standing ovation from our engineers! Thanks for the epic endorsement!

  • Rated 5 out of 5 stars

    Ninebot g3 max excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice fast reliable ride strong tested in rain i have fun with mi kids on it off road also fast chraging is perfect for going to work.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Ronald - Thanks for sharing! It’s great to hear the Max G3 been reliable and fun for both your commute and family time. Happy Riding!

  • Rated 4 out of 5 stars

    Segway Ninebot Max G3

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have put on 500 miles so far. It has been a good commuting scooter with its quality weatherproofing, comfortable ergonomics, good tires, and decent speed. I recommend it for a quality scooter for commuting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best scooter under 1300

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best and most reliable scooter I’ve had in a while. The only thing I’d say is a problem is the Range and the 28mph limit as once you ride it you’ll soon want more.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it’s been the best and most reliable scooter you’ve had in a while. Your feedback about the range and 28 mph speed limit is valuable—many riders enjoy the performance so much that they naturally want even more. It’s great to know the scooter has fulfilled your expectations and delivered strong reliability at this price point.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    G3 Review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my G3, smooth rides all through out the city of SF

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Luis,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you love your G3 and that it’s giving you smooth rides all throughout San Francisco. Your feedback highlights the scooter’s comfort and reliability, making it a great choice for city commuting and fun adventures.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Seway max G3 a leading brand for electric scooter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seway max G3 electric scooter is my first scooter perfect and easy to ride solid build quality and longevity a reliable riding performance even in wet conditions.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that your first scooter experience has been such a positive one! It’s wonderful to know you find it perfect and easy to ride, with solid build quality, longevity, and reliable performance — even in wet conditions. That combination of durability and confidence in all weather is exactly what we aim to deliver with the Max G3.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 4 out of 5 stars

    It's perfect, but there's two problem.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for myself to travel with a friend and the only problem is its range, if it could go longer, then that would be ideal. I'll probably buy an additional accumulator when it comes out. It was also said that the footrest would be quiet, but it was loud and scratched very easily.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that overall you find it perfect for traveling with a friend, and we appreciate your honest feedback about the areas that could be improved.

      Your comments on the range and the footrest are very valuable. We understand how a longer range would make rides even more convenient, and we’ll note your suggestion about an additional accumulator. We also appreciate your observations about the footrest being louder and more prone to scratches than expected — feedback like this helps us identify opportunities to enhance the riding experience.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    an unforgettable trip

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect so much from a scooter. I'm about to buy another one for my wife to ride together.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi JoseS - thank you very much for the review! Happy wife, happy life! Enjoy that new #segwaysmile

  • Rated 5 out of 5 stars

    Segway G3

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the hype honestly. Great electric scooter and fast charging makes it convenient. I received mine this week and the stability is amazing plus the speed levels are within reason. Looking forward to my local comutes

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We're so happy to hear that you love your Max G3. It is truly a next-generation ride jammed pack with convenience and performance features, perfect for your commutes. Happy riding!

  • Rated 5 out of 5 stars

    Best scooter for the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is the Mercedes of scooters. I use it daily to commute back n forth to work etc… it gets 25 miles in sport mode and 50 in basic mode. Charges super quick and honestly I’m a Segway fan for life now…

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Joshua, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Best scooter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It’s simply the best. It’s safe, holds a charge and gets my son around all day.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear BrianjO,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear your son loves it and that it’s proving to be safe, reliable, and long‑lasting on a single charge. It’s wonderful to know the scooter is keeping up with his daily rides and delivering the dependable performance you expect.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Scooter is a lot Fun

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Scooter Ever. If you want to tour your city? This is a great option. Enjoy !

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Eliud,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you consider it the best scooter ever and that it brings so much fun to your rides. Touring your city with smooth performance and reliable range is exactly the kind of experience we love to hear about.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    1CGCB2530R3501

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good skateboard I recommend it bring a very good mileage perfect icual thanks to the Best Buy team very good service

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Juan,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you’re satisfied with its mileage and performance, and that you recommend it. It’s wonderful to know you also had a positive experience with Best Buy’s service. Your feedback is greatly appreciated.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Segway Max G3

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice scooter!! Comfortable suspension and impressive theft security.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Leon, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    my supernova

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day for almost 24 miles. It was the best purchase; it saved me money. recommend buying a fast charger if you use it daily.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Cristian, thank you for your feedback! It’s great to hear that your Max G3 has been both practical and cost-saving for your daily 24 mile commute. At Segway-Ninebot we strive to help our customers have a great experience. If you ever need any assistance, please reach out at [email protected]. Happy Riding!

  • Rated 5 out of 5 stars

    SHE SAID: THANKS A LOT SEGWAY.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent performance, the person I gave it as a gift, she is using it every day with great demand and endurance, and even takes her 8-year-old daughter to school in it 4 of 5 days.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that the person you gifted it to is enjoying it daily and that it’s proving reliable even with frequent use. It’s wonderful to know the scooter’s performance and endurance are meeting such high demand and even helping with school runs.

      If you ever have questions or believe the scooter may need a checkup, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929). We’d be happy to assist you.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Ride On!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, fun to ride and very durable compared to others. Got 2 for the family to have fun with and can’t get them off of it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Erik, thanks for the feedback! It’s awesome to hear that your family is having a blast with the Max G3 and that they stand out in terms of durability. If you ever need any assistance, please reach out at [email protected]

  • Rated 5 out of 5 stars

    Go go max 3

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my nine bot max 3 enjoy riding so far so good

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi David, We're thrilled to hear that you're maximizing the full potential of the Max G3! It's an incredible ride and we want to thank you for choosing us. Enjoy the ride!

  • Rated 5 out of 5 stars

    Segway G3 Max scooter shopping experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy members were great. Friendly and answered my questions regarding return policies and options for warranty. I had an excellent shipping experience and they helped me bringing the scooter to my car.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear David,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your shopping experience at Best Buy was excellent and that the team was friendly, helpful with warranty and return questions, and even assisted you with bringing the scooter to your car. It’s wonderful to know the process was smooth from start to finish — that’s exactly the kind of experience we hope our riders have when purchasing a Segway product.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Awesome scooter

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent scooter. I recommend first time scooter riders to buy it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your recommendation! We’re thrilled to hear you find the scooter excellent and suitable for first-time riders. Enjoy your rides! If you ever need any assistance, please reach out at [email protected]. Happy Riding!
      Segway-Ninebot Customer Support.

Sponsored