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Customer reviews

Rating 4.6 out of 5 stars with 339 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 339 reviews
  • Rated 5 out of 5 stars

    Segway G3 is smooth like butter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Segway G3 is smooth and fast. Downloading the app unlocks more features like onscreen navigation, Bluetooth password bypass, energy efficiency and much more. Highly recommend for the summer but also works great in cold weather.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Gabriel, thank you for sharing your feedback! It’s wonderful to hear that you’re enjoying the smooth and fast ride of the Segway Max G3. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at [email protected]

  • Rated 2 out of 5 stars

    Dangerous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly constructed does not handle well even at speed of 15. Handle bars are way too long and stick out probably a foot on each side. The scooter has a lot of bells and whistles. It does go 28 miles an hour however you’re going to crash as it has no stability control and poorly. It is also extremely heavy. I hit a pothole in the road going 12 miles an hour, and it completely flipped the scooter. It’s a dangerous scooter, even for the most experienced rider. I would not let your child ride the scooter. In fact, it should be recalled as it is too dangerous.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to [email protected] to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support.

  • Rated 5 out of 5 stars

    Thrilled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot figure out how to go over 20mph, when i go to customize speed it maxes out at 20mph…..BTW this scooter is amazing! They said the acceleration is disappointing but i think its great, its agile, is just so good of a scooter.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Justyn, We're so glad to hear that you're loving the Max G3! To learn more about customizing the G3's speed, feel free to check out service.segway.com, where there's helpful information and FAQs that can unlock a slew of possibilities for your ride. Keep on adventuring!

  • Rated 5 out of 5 stars

    Good Power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent power & travel.This in my 3rd scooter & this es the best.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Alex,

      Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re impressed with its excellent power and travel range, and that it stands out as the best among the scooters you’ve owned. Your feedback means a lot to us, and we’re glad the G3 is delivering the quality and performance you were looking for.

      If you ever have questions or need assistance, please reach out to Segway Customer Support at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fast and a great battery. I like the fact that has find my from apple. Wish it would be able to work with find my device from andfoid as well.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you’re enjoying its speed and great battery performance. It’s wonderful that the Apple Find My integration has been useful for you, and we appreciate your feedback about compatibility with Android devices. Insights like yours help us understand what riders value most and where we can improve.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Amazing Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she is absolutely loves it. Smooth ride and crushes any bumps or uneven terrain. Battery life is more than we would ever need. Went on a 15 plus miles ride the other day and no complaints. Scooters comes with the fast charge cable which is nice. Will have to purchase the regular charger if you want that. Overall very impressed, scooter maintains its speed even going up some very steep hills and just cruises.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Chad, We're so thrilled to hear that your wife is enjoying her Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter, easy to find and enough in inventory. Easy to set up and very useful to use around town

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Alejandro,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you found it easy to set up, readily available in inventory, and very useful for getting around town. It’s wonderful to know the scooter is meeting your expectations and adding convenience to your daily rides. Your feedback is greatly appreciated.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Happy user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with this model. Is powerful and the battery last very well. I’m 210lb and can be use it for the time I need it without having to recharge.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you very much for sharing your great experience with Segway-Ninebot, we are glad to hear you’re happy with the Max G3 It’s awesome that it’s powerful enough and has a long-lasting battery to meet your needs. If you ever need any assistance, please reach out at [email protected]. Happy Riding!

  • Rated 5 out of 5 stars

    Premium scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of good review about this scooter, but some are knocking the scooter for its range. I will clarify the range question. I recently bought a Max G3 and two Max G2's. I, my wife and my son (ways the same as me) took the scooters to Jekyll Island, GA for a ride. All scooters had 100% Charge. We got very good range out of all the scooters. We rode nearly a few hours, 3/4 the way around the island. When we stopped for the day, the G2's both had 60% left and the G3 had 67% left. We had all scooters in "D" mode (16mph max). We stopped many times, ventured off the path a few times. All in all, excellent range on all, but the G3 having a more powerful motor actually had best range. Now, if you ride each scooter at max speeds, naturally the more powerful and faster scooter will use more battery power. But at similar speeds, the more powerful motor didn't work as hard. Now, just want to say this. I purchased the G2 max first and for days I was admiring it beauty, premium feel, and workmanship. Then I ordered the G3 and when it came in, well, it made the G2 look like its 1980s. Now don't get me wrong. The G2 is an excellent scooter. But the feel and looks of the G3 just feels like Going from BMW to a Porche. It's worth the money.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Erv, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Shes fast!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the segway max g30p before this and this is light years better!!!! Handles bumps like nothing with the suspension, speeds are soooooo fast, all the built in tech is the cherry on top, so glad i made the upgrade!!!! Only down side is in sport mode battery gets drained fast, but all in all for the price this is the best on the market!!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We're so thrilled to hear that you love your Max G3! It is truly a next-generation ride jammed pack with performance and convenience features, and offers incredible value. Keep on riding and having fun!

  • Rated 4 out of 5 stars

    Segway ninebot max g3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter has fast charging, easy to use and is lighting fast. I upgraded and don’t regret it at all with a resonable price. Great buy.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear DavidA,

      Thank you for sharing your thoughts on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you’re enjoying its fast charging, ease of use, and impressive speed. It’s wonderful to know that the scooter delivers great value at a reasonable price and has been such a satisfying purchase for you.

      If you ever need any assistance, please reach out at [email protected]. Happy Riding!

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first e-scooter.Im 270lbs & it has no problem picking up speed.its so much fun.Thinking of getting one more.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Guillermo, thank you very much for sharing your great experience with Segway-Ninebot. We are thrilled that you are enjoying your MAX G3 thus far. If you ever need any assistance, please reach out at [email protected]. Happy Riding!

  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect. The battery lasts well and runs very well. Perfect, I loved it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear RodmyM,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it perfect, with strong battery performance and smooth operation. Your feedback highlights the scooter’s reliability and quality, making it a great choice for riders seeking both power and endurance.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    A wonderful upgrade from the original Max G30

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgraded motors make hills a breeze on this model when compared to the original Ninebot Max. The extra lighting helps when riding at night, which in our neighborhood is actually helpful from a safety standpoint. The suspension helps but it's still no Cadillac by any stretch. Overall, a welcome upgrade after 5+ years on the original model.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that the upgraded motors make tackling hills much easier compared to the original Max G30, and that the enhanced lighting adds valuable safety for night rides in your neighborhood. It’s great to know the suspension provides added comfort, even if it’s not quite luxury‑level.

      After 5+ years on your original model, we’re glad this upgrade has been a welcome improvement for you. Your feedback highlights exactly how the G3 enhances the riding experience.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Scooter Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rides very smooth, range of ~20-25mi depending on conditions, very fun to ride

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear William,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that you’re enjoying the smooth rides and finding it fun to use. Your feedback on the range depending on conditions is very helpful for future riders, and it’s great to know the scooter is delivering a reliable and enjoyable experience.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    I love my e-scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this e-scooter! I go everywhere on it. It has a lot of power and charges fast. I’m so glad that I was able to order it via Best Buy. I didn’t have to worry about anything happening to the box while I was away from home. Best purchase ever!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Molana,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you love your e‑scooter and that it’s giving you the power, fast charging, and reliability you need to go everywhere with ease. It’s wonderful to know the ordering process through Best Buy gave you peace of mind and made the experience even smoother.

      We’re delighted that you consider it your best purchase ever — that’s exactly the kind of satisfaction we strive to deliver!

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    My son loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was obsessed with this scooter. I bought it for him and he uses it constantly. It goes a little too fast in my opinion and I probably could have gotten a similar experience for a cheaper model, but this one has all the bells and whistles.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Brian, thank you for choosing the Segway Ninebot Max G3! We’re glad to hear it’s been such a hit and that the features are being enjoyed. If you ever need any assistance, please reach out at [email protected]

  • Rated 5 out of 5 stars

    Super Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Segway nine or max G3 is a super easy to used scooter and is so fast.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Elchele,

      Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it super easy to use and enjoy its impressive speed. It’s wonderful knowing the scooter is delivering both convenience and excitement in your rides.

      If you ever need any assistance, please reach out at [email protected]. Happy Riding!

  • Best Buy Employee

    Rated 5 out of 5 stars

    Max G3

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many scooters, but none have lived up to the reputation of the Max G3 with its groundbreaking technology with a 50 mile range and a very respectable charge time. You can also buy accessories to accelerate charging rate.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Frederick,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it has lived up to its reputation for you and that the 50‑mile range and efficient charge time are delivering the performance you were looking for. It’s great to know you appreciate the advanced technology and the option to enhance charging with accessories — versatility and reliability are exactly what we aim to provide with the G3.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    G3 Max segwey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scooter, the autonomy and speed are adequate, it has power and runs if you want, the only thing it lacks is a whistle, but that can be fixed by buying one

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Harold,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it excellent, with autonomy, speed, and power that meet your expectations. It’s great to know you’re enjoying the ride and that the scooter delivers the performance you were looking for. Adding a whistle is a clever personal touch to make it even more practical for your needs!

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

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