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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 349 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Ninebot Max G3 Electric Scooter for its speed, smooth ride quality, and overall performance. Many appreciate the suspension, portability, power, comfort, and lights. However, some customers have expressed concerns about the battery life and range. A few customers have noted that the scooter is heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 349 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Scooter, lots of nice upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much faster then a lime scooter and lots of nice features like blinkers and find my

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear GraceS,

      Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you’re enjoying the speed and the upgraded features such as the blinkers and the “Find My” functionality. It’s wonderful to know these enhancements are making your rides safer and more convenient compared to other scooters.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Great scooters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great scooter. Rides smoothly and goes really fast. Has great range.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Cesar, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features, not to mention its range! Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suspension is great easy on the road long lasting gets me everywhere where I need to go

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jose,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find the suspension great, the ride smooth and easy on the road, and that the scooter’s durability gets you everywhere you need to go. It’s wonderful to know the G3 is delivering both comfort and reliability for your journeys.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Segways are so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go faster than my buddies on their max g2 (the previous generation) Very fun easy to do burnouts. Now my buddy bought the gt3 so he goes faster and i need to buy the gt3 pro

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you very much for sharing your great experience with the Max G3. We are thrilled that you are enjoying your scooter thus far. The GT3 Pro sounds like an exciting upgrade, and we hope it meets your speed expectations. If you ever need any assistance, please reach out at [email protected]. Happy Riding!
      Segway-Ninebot Customer Support.

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    The best scooter ive ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a awesome scooter. Fast, excellent range and quality construction.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Lafonzo, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features, not to mention its range! Thank you for sharing your experience with us and keep on adventuring!

  • Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Excellent acceleration but range could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good scooter for daily local commuting, running errands etc., but in S mode range is only around 25 miles. I always keep mine in S mode because I find the other modes too slow. Everything else about is excellent. A small pain point is that there is not that much space to place the second foot. Minor quibble!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us. We'll be sure to share your feedback with our product team. Keep on adventuring!

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Over all im happy with it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Its awesome its a lot faster than i thought also! Only a couple things to put together very easy! Its a nice scooter!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Nick,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you love it and found it faster than expected. It’s great to know the assembly was simple with only a few steps, and that overall you’re happy with the scooter’s performance and design. Your feedback means a lot to us.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter love it. The speed is great and steady

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Alif,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you love it and that the speed feels both great and steady — that balance of performance and reliability is exactly what we aim to deliver.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Segway scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good toys I like so much I would like w recommend for my daughter end children

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you enjoy it so much and that you would recommend it for your daughter and children. Your positive feedback means a lot to us.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect for the local commuters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! Really fast and super stable. Love the updated lights

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 4 out of 5 stars

    Great scooter! Best in class

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this scoot. I own the GT3 and got the Max G3 for my wife. They are almost the same! Slightly smaller deck, slightly less wattage and slightly less mph with all the same bells and whistles, but still a beast! My only problem is Best Buy duped me on my free accessary. They make it hard for you to see how you are supposed to get one while every other website and store make it very easy. Its plastered everywhere else online except BestBuy. Very small print to click on and you have to seperately bundle it into your cart. I did not realize this until after my purchase when i saw the free promo accessary was not included. Not cool.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your detailed review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you love the scooter and that it’s been a great fit for your wife as well — even with the slight differences compared to your GT3, it’s wonderful to know you still consider it a beast and best in class!

      We truly appreciate your feedback regarding the promotional accessory experience at Best Buy. We understand how frustrating it can be when promotional details aren’t clearly communicated, and your comments highlight the importance of transparency for customers. While Segway doesn’t control retailer promotions directly, we’ll make sure your feedback is noted so we can continue working with our partners to improve clarity and ease of access for future offers.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Riding a scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product easy to ride very steady. I would recommend it to my friends.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear SadeW,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear that you find it easy to ride, very steady, and worth recommending to your friends. Your positive feedback means a lot to us.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    A bump back and forward.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    straight to the point I return the G3. I wanted to give my input to maybe help someone on the fence purchasing this. The suspension is horrible you feel every bump on the road. I’ve watch almost every review on youtube and comments say its the best. No the G2 was the best and feels you are floating. Next the bell on a 1k scooter is a step back. The latch looses that clean look of the G2 and now looks generic just hangs down. On the positive side the new tft screen is great along with its customization options on the app. Tech forward thinking of how a scooter should be as a standard you actually get the time now. Even tho its stuck on military time and you cannot change it. Light is even brighter and move upward and down. Deck board is similar to the G2. Speed yes it goes faster just be safe please. The breaks felt soft out of the box, I did adjust from the top cause it feels you have to apply close to handle pressure. Mmm yeah ill wait for next gen or the F3 pro. I truly hope this helps someone.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Jay, We're sorry to hear about your experience with the Max G3. We'll share it with our product team. Thank you for sharing your feedback!

  • Rated 5 out of 5 stars

    Fast, reliable and safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is far better and safe than those available on Amazon. The suspension is a game changer for this scooter.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi DeepakK - we agree! The Segway team does our best to ensure a safe and enjoyable riding experience... there is the a reason we are the #1 manufacture in the world =). Thank you for the review!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    First time scooter buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter with great tech. Boost mode is incredible. I researched scooters all winter, I wanted something with a max speed that could keep up with traffic and didn't want dual motors because of cost. First time your owner and the G3 Max is perfect and has the speed and pickup to keep me going for years. Pre-ordered for $500 less, but I think still worth $1399.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Jack, We're so thrilled that you're loving your Max G3 purchase! The new generation is a great value and has so many incredible features and truly built for the future. Keep on adventuring!

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Electric scooter is awesome, I have had so much fun riding itincthe campgrounds while everyone is riding it is a little pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing scooter. It has lots of power to carry someone who is over 200lbs up a hill. I would buy it again.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you very much for sharing your great experience with Segway-Ninebot. We are thrilled that you are enjoying your Max G3 scooter thus far. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at [email protected]. Happy Riding!
      Segway-Ninebot Customer Support

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Absolutely a joy to ride!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The solid build quality and integration of technology make this scooter a great buy! I am confident that this will last for a long time… will definitely be getting the battery attachment when it is available so we can use it for longer distance.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear David,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re impressed with its solid build quality and advanced technology integration. It’s wonderful to know you feel confident it will last a long time, and we appreciate your excitement about the upcoming battery attachment for extended range — that’s exactly the kind of innovation we aim to deliver.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Segway Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service. I would recommend this product to all who inquire.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Florentina,

      Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you found it to be an excellent product and that the service met your expectations. Your recommendation means a lot and highlights the scooter’s quality and reliability for riders seeking performance and convenience.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter is amazing. Very fast an the suspension works great.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Saber, We're so happy you're enjoying your Max G3. It's an incredible scooter and the upgraded dual suspension system ensures a buttery smooth ride. Keep on riding!

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