Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 319 reviews
(319 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Ninebot Max G3 Electric Scooter for its speed, smooth ride quality, and overall performance. Many appreciate the suspension, portability, power, comfort, and lights. However, some customers have expressed concerns about the battery life and range. A few customers have noted that the scooter is heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Great scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying the smooth rude on this electric scooter ! Easy to manage and ride.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for choosing the Segway Ninebot Max G3! We appreciate your feedback and support. If you ever need any assistance, please reach out at technicalsupport@segway.com
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi RayshawnS - we 100%%%%%%%%%%%%%%%%%%%%%% agree with you! =)
- Pros mentioned:Speed
Rated 5 out of 5 stars
Wicked fun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soooo much fun! Wicked fast. A lot of options and restrictions for speeds if you want to keep people safe.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you’re having so much fun with it and enjoying the wicked fast speed. It’s great to know you appreciate the options and restrictions for speed settings, which help keep riders safe while still delivering excitement.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Epic electric scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice and affordable scooter. My boys love it and give them planty of time to explore our neighborhood. I love that it has a range of 50 miles so I can have them get me small items at Safeway
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Zach,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your boys love riding it and that its 50‑mile range gives them plenty of time to explore the neighborhood. It’s wonderful to know it’s also useful for quick errands like picking up small items at Safeway. Your feedback is greatly appreciated.
For any questions or assistance, please contact our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway g3 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down the best Segway scooter. And the team at Best Buy in Macon never disappoints. Thank you guys
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jacob,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you consider it the best Segway scooter and that your experience has been so positive. It’s wonderful to know the team at Best Buy in Macon made the purchase process smooth and enjoyable for you as well.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Love the scooter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it really fast my son loves it definitely wouod but another worth the price
I would recommend this to a friendBrand response from Official Segway Support
Posted .We’re delighted to hear how much you and your son are enjoying the Segway Ninebot Max G3! It’s great to know you find it fast, fun, and worth the price. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding, Segway‑Ninebot Customer Support.
Rated 5 out of 5 stars
So fun!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT!!!! So much fun and the battery lasts so long!! I love the antitheft features and also this thing is FAST!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter, 28 mph Max Speed with 50 miles Max Range – Black. We’re thrilled to hear how much fun you’re having with it and that you love the long‑lasting battery, anti‑theft features, and impressive speed. Your enthusiasm really shines through!
If you ever have questions or need assistance with your scooter, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great upper-end commuter scooter.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All great so far, approaching almost 100 miles since I bought it. Use it daily for my commute and some errands here and there. The dual suspension on both front and back is a huge plus, and I also like the aesthetics.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Ariel, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Jorge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best scooter I ever bought and it is so good
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi JorgeF - thank you very much for the review! Enjoy that new #segwaysmile
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
G3 Max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! I can’t say anything bad about it. I brought 3 of them and my wife, son and I, we love it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Hector,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you and your family are enjoying them — it’s wonderful that you purchased three and that your wife, son, and you all love riding together. Knowing the G3 is delivering such a fun and reliable experience for the whole family makes us very proud.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. We did a lot of research and found this to be the best quality option
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is absolutely perfect. Really fast, gets you places you need to get to
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Christopher,
Thank you for your 5‑star review of the Segway Ninebot Max G3 Electric Scooter, 28 mph Max Speed with 50 Miles Max Range – Black. We’re thrilled to hear that you find the scooter “absolutely perfect” and that it’s giving you the speed and reliability you need to get where you want to go.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help ensure you continue enjoying your rides.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth it to get a quality scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great commuter scooter. I enjoy the ride to and from work and save so much time.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Eric,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that it’s been a great commuter scooter for you and that it helps save time on your rides to and from work. It’s wonderful to know you’re enjoying the quality and performance every day.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a spear of the moment purchase. My husband and my family ride them every day back and forth to each others houses. best purchase ever.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Cortney,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that your spur‑of‑the‑moment purchase has turned into something the whole family enjoys daily. It’s wonderful to know the scooter is bringing convenience, fun, and connection between your households — truly making it a “best purchase ever.”
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great and easy to ride
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love thats easy to drive, and that it has different lights to make sure Im safe.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Anahy,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you love how easy it is to ride and that the lights help keep you safe while adding style to your rides. It’s wonderful to know the scooter is giving you both confidence and enjoyment on the road.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Good Power
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent power & travel.This in my 3rd scooter & this es the best.
I would recommend this to a friendRated 5 out of 5 stars
Best Scooter Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing scooter, fast and fun! Segway is definitely worth the price
I would recommend this to a friend- Cons mentioned:Range
Rated 5 out of 5 stars
Great feeling while riding
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personal I got a one that has defect and the charging with full charge and uaing on sport goes only 15 to 18 miles
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Akash,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re very sorry to hear that your unit may have a defect affecting the battery range — that’s not the experience we want for our riders. The Max G3 is designed to deliver up to 50 miles of range, so the 15–18 miles you’re seeing on sport mode with a full charge does sound unusual.
We recommend contacting Best Buy directly if you’d like to pursue a return or exchange, as they can assist with that process. Additionally, our Segway Customer Support team would be happy to help troubleshoot and confirm whether your scooter’s performance is within expected parameters. You can reach us at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Loved Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the G3 electric scooter from Best Buy and i have no regrets. I enjoyed riding the scooter also the employees where helpful and friendly that i end up applying for the Best Buy credit card. I'm looking forward Shopping there again.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi PeterS - we agree!! The Best Buy store team is great, and the G3 is fantastic too... Thank you for the review and enjoy!!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway max g3 electric scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, no complaints. Did what it said it would and could do, im happy with my purchase so far
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Tommy,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear it’s living up to expectations and doing exactly what it promised. It’s wonderful to know you’re happy with your purchase so far — that kind of confidence is exactly what we strive to deliver with every ride.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team