Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 255 reviews
  • Rated 4 out of 5 stars

    Segway Max g3

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter with Great specs from regeneration braking, 28 mph top speed, boost mode, TFT display and tons more. Price cant be beat. Don’t forget takes second battery too. You can’t go wrong.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Phil, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Quick scooter and very smooth ride

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing scooter for both commuting and recreation. The throttle can be very touchy in the faster modes, but it adds more to the experience than it takes away from it. Wear a helmet!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Mack, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 3 out of 5 stars

    Same years old air valve issue!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give 5 stars this scooter deserves it except for the fact that it has the same issue with the tire air valve all the old versions had it’s been years and Segway is still selling valves that burst randomly mostly in the middle of the night waking you up! For this they deserve 0 stars but I gave 3 because the actual scooter is awesome the features are unmatched but I was forced to buy the Segway Xyber because I’m done with the valve issues with all their scooters!

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Bobby, We're so sorry to hear about your experience with the tire air valve. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 4 out of 5 stars

    Steady and fun

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Segway G3 to use for hunting. Main usage will be off road in a mostly dry environment. So far it has passed all my tests.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Terry, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Cons mentioned:
    Range

    Rated 2 out of 5 stars

    Jury is still out

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for a day. I had the G2 before this one. I know for a fact the rear tire is extremely difficult to inflate. The front is easy. The range is less than the G2 in Sport Mode. I kinda wish I hadn’t sold my G2 and will likley return this one and repurchase a G2. I miss the range and the easier tire inflation.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We sincerely appreciate your honest feedback and regret to hear about your experience with the new scooter. We will share it with our team to improve our products!

  • Rated 5 out of 5 stars

    Segway G3 Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first electric scooter and I was a little intimidated when I first got on it, but after getting the hang of it, it’s a blast.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Clint, We're so thrilled to hear that you're loving your Max G3. It's a phenomenal ride with incredible features. We hope you have a blast with it and keep adventuring!

  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my research before getting this bad boy. Highly recommended. Plush suspension, and fun to drive. Excellent mileage .

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    Look nice face

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But real range is not 40 miles and navigation is not work well.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're sorry to hear about your experience on the Max G3. We'll be sure to share your feedback with our product team. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 5 out of 5 stars

    Awesome upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using my F2 and this definately a huge upgrade! The uphill is efortless, shock absorbers are a game changer! I recommend 5⭐️

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      F2 to G3 glow-up unlocked! Thrilled you're loving the hill-climbing beast mode and next-level suspension. That 5⭐️ review just made our day—keep conquering those slopes!

  • Rated 5 out of 5 stars

    Ordering process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth ordering process and was able to pick it up the same day.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3 and had a smooth ordering process! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Product review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product just as expected from Segway .

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best and most convenient purchase I made im excited goin to safe me a lot of gas

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so happy to hear that you're loving your Max G3 purchase! It's a phenomenal ride, and you'll definitely be saving a lot on gas. Keep on adventuring!

  • Rated 5 out of 5 stars

    Skateboard

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice, reliable and safe electric skateboard ..,,,,

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Erik, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Best segway i have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot better than the old models I recommend this one

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Edgar, We're so happy to hear that you're loving your Max G3. It's a phenomenal scooter and is jammed pack with features. Keep on adventuring!

  • Rated 3 out of 5 stars

    Too Slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow, and at times felt like I would have been better off walking

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t buy false advertisement/poor quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give zero stars false advertisement on sport I charged at 100 percent only to ride 1 mile 8 mins and for battery to be 45 percent did multiple test and battery drains fast ridiculously fast. After riding I pressed breaks hard because I had to stop only for the front to start making noises after hasn’t stopped since just got the scooter will be returning don’t buy called Segway they can’t even back up their claim of range or show care for customers

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, Joshua. We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
      Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 2 out of 5 stars

    SEGWAY NINEBOT G3

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The neck starts to wabble after a few days. Dont know how to fix it. All of our neighbors have one a d theirscis doing the same thing.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi PaulC - We would like to work together with you on finding a solution. Safety is one of our top priorities, and we want to get you back on the road. Please reach out to our team for support:  https://service.segway.com/us-en/

  • Rated 1 out of 5 stars

    NEVER again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive item and Best buy refuses to investigate. They stated it was delivered and they are not on the hook. But, it was never shipped to my door. Please if you purchase only purchase in store and pick up in store. I have been going through this 4 months. They wont even supply me with proper documentation to open a claim with fedex. I will NEVER use bestbuy.com again. Buyer BEWARE!!!

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Geoff404 - looks like the 1 star review is due to a disagreement between you and BestBuy.com vs. a concern about the Max G3. We are sorry to see this as it must be frustrating. We hope you can soon enjoy your new Max G3 soon and then perhaps provide us your feedback on the product.

  • Cons mentioned:
    Range

    Rated 1 out of 5 stars

    Terrible battery life

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch a lot of videos about this scooter and most pf them said it will go 15-18 miles when they ripping it. IT DOESN’T. I rode this for 3.2 miles and the battery goes from 100% to 67%. I will be lucky to get 10 miles out of it.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, Higgs. We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
      Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 1 out of 5 stars

    Do not buy Segway Max G3

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a Segway e-scooter Max G3, but it was defective. I couldn’t attach the handlebar to the scooter because the handlebar thread was too tight. I managed to put the screws in a little, but when I rode it, the handlebar was very shaky. This makes it unsafe to ride. I am very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi SamanthaKumar - let's talk and work on a solution! Please reach out to https://service.segway.com/us-en/ thank you.