Customer Ratings & Reviews
![Grouped and corrected text:
1. 28 mph Max. Speed in 30% Mx. Climbing Slope [2]
2. UL Micromobility - netemance Performance Verification Mark Range | Energy Consumption | FL Acceleration | Charge Time | Water Resistance
3. 2000W W Max. Power
4. Brighter Lighting System
5. 2.4s 0-15mph Acceleration
6. Dual Disc Brakes
7. 50 miles Max. Range
8. Works with Apple Find My
9. SEGWAY AirLock Autonomous Unlocking
10. Dual Hydraulic Suspensions
11. Smart TFT Display
12. 20](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f7daa45f-af22-4fab-89b5-7038458a4c07.jpg)
- Model:
- AA.05.16.01.0002
- |
- SKU:
- 6618845
Customer reviews
Rating 4.6 out of 5 stars with 319 reviews
(319 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Ninebot Max G3 Electric Scooter for its speed, smooth ride quality, and overall performance. Many appreciate the suspension, portability, power, comfort, and lights. However, some customers have expressed concerns about the battery life and range. A few customers have noted that the scooter is heavy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing and the anti left system is awesome. I can not wait for the extra battery to come out so i can travel even further.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Victoria, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic, quality ride, and the new generation has so many incredible features! Thank you for sharing your experience with us and keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
On the way
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent Equipment.,enjoy my life..its realy amasing
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Maria,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you find it excellent equipment and that it’s bringing enjoyment to your life. It’s wonderful to know the scooter’s performance and reliability are making such a positive impact and that you’re amazed by the experience.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Segway Max G3
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent scooter in its price range and it promises to be useful.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jaime,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it excellent in its price range and promising in terms of usefulness. It’s great to know the G3 is meeting your expectations and delivering value and performance.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
2nd G3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd G3 my family has purchase, amazing e-scooter that fits just right for what we need it for.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Flip, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
- Cons mentioned:Range
Rated 3 out of 5 stars
Very short range- definitely not as advertised.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nicely built scooter. Purchased for the range it states it has, and even on the lowest speed, it doesn't get half of what it advertises. Returning, most likely. Having looked further into reviews, this is a widespread complaint. I think the range was about 15 miles on the lowest speed, definitely not 50.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Jessica, We're so sorry to hear about the range issues you're experiencing. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.
Rated 5 out of 5 stars
Best buy is simply the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The employees were great and more convincing about the quality of the product also the crew who took care of the pick up were helpful. Thank you
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Hakim, thank you for your feedback! We’re delighted to hear that our employees and pickup crew made such a positive impression. Your satisfaction with our service and product quality means a lot to us.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway ninebot max G3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good electric scooter!!! I enjoy riding mine everywhere great buy
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Eddie,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying riding it everywhere and that it’s been such a great buy for you. The G3 was designed to deliver both performance and reliability, so it’s wonderful to know it’s meeting your expectations and adding fun to your rides.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Segway
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy, easy to ride. Very happy with the scooter!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jesse,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it very sturdy, easy to ride, and that it’s bringing you so much satisfaction. Reliability and comfort are exactly what we strive to deliver, so it’s wonderful to know the G3 has met your expectations.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Cons mentioned:Weight
Rated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is great escooter. it is heavier than it seems.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you find it great and that it’s delivering a solid riding experience. We appreciate your note about the weight — the sturdy build does make it heavier, but it also contributes to the scooter’s durability and stability.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
segway ninebot Max3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for what you get. Segway has hit it out of the park with this new scooter.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Edwin, We're so thrilled to hear that you're enjoying your Max G3! It's a fantastic ride, and the new generation has so many incredible features. Thank you for sharing your experience with us and keep on adventuring!
Rated 5 out of 5 stars
Segways
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best purchase Iv made I've saved countless gallons of gas by just hopping on and scooting up to the gas station and even to work most day since iv gotten it. 10 outta 10 for sure! Highly recommended!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Billy,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that it’s been one of your best purchases and that it’s saving you countless gallons of gas while making daily trips to the gas station and even to work more convenient. Knowing it delivers both performance and efficiency while earning a “10 outta 10” from you is exactly the kind of feedback we love to hear.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great scooter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my 11-year-old son he absolutely loves it. Make sure to purchase with the helmet.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so glad to hear that your son loves his Max G3. It's truly a phenomenal ride and jammed packed with features. Keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter wish I would've got it sooner!!!!!!!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ron,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you’re enjoying it and that you wish you had purchased it sooner — that’s a fantastic compliment to the scooter’s performance and reliability. The G3 was designed to deliver both speed and long range, so it’s wonderful to know it’s living up to your expectations.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Scooter !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my friends 12 year old Daughter- She Loves it !!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Ally, We're so thrilled to hear that your friend's daughter is enjoying her Max G3! It's a fantastic ride, and the new generation has so many incredible features! Thank you for sharing her experience with us and keep on adventuring!
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Segway G3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price pre-order 899 from 1400 scooter rides great great quality very happy.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Gary, We're so thrilled to hear that you're loving your Max G3 purchase! The new generation is a great value and has so many incredible features and truly built for the future. Keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Defintely commuter scooter of the year!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, no complaints!! Its an all around upgrade from the previous max 2.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Brian, We're so happy to hear that you're loving your Max G3. It's a phenomenal commuter scooter and a blast to ride. Keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall runs smooth, and the price definitely I recommend this scooter
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Gonzalo, We're thrilled to hear that you're loving your Max G3. It's a very smooth ride and an incredible value! Thank you for sharing your experience with us and keep on adventuring!
Rated 4 out of 5 stars
Great scooter! Big guy approved.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scooter is great! I live in a very hilly area and am a pretty big guy at 230lbs. This has no trouble getting me up the steepest hills. The app is great and I like that I can adjust my top speed for when I’m riding with folks on slower scooters. My only nit at this point is that the throttle is a bit touchy.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Travis,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it’s performing so well for you, even in a hilly area and with your weight — that’s exactly the kind of power and reliability we aim to deliver. It’s great to know you’re enjoying the app features, especially the ability to adjust top speed when riding with others.
We appreciate your feedback about the throttle sensitivity. Your input is valuable, as it helps us continue refining the riding experience for all users.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
I’m glad I waited!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been watching the Max G2 scooter. When i suddenly saw the Max G3 with extra features that appealed to me. I gotta say im impressed, this thing can keep up with traffic in suburban areas and had no issues getting mento work. I love the apple find my and airlock feature giving me that extra peace of mind as well.
I would recommend this to a friendBrand response from Official Segway Support
Posted .We love hearing about your impressions on the all-new Max G3 and how it fits your life. It is truly a next-generation ride jammed pack with convenience and performance features, perfect for your commutes in the city and those weekend joyrides. Keep on riding and having fun!
Rated 5 out of 5 stars
Happy with my purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this scooter for my son. He cannot afford a car so this his his transportation as well as public transportation. He is really enjoying it! Of course you have to male sure its early in the day or in the evening because Tucson, AZ has very hot summers.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Julietta,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear it’s been such a helpful and enjoyable form of transportation for your son. It’s wonderful to know the scooter is providing reliable mobility alongside public transportation, making everyday travel easier.
Your note about riding during cooler times of the day in Tucson’s hot summers is a great reminder — comfort and safety are always important. We’re thrilled the G3 is living up to expectations and giving your son a smooth, dependable ride.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team