Customers enjoy the Ninebot Max G3 Electric Scooter for its speed, smooth ride quality, and overall performance. Many appreciate the suspension, portability, power, comfort, and lights. However, some customers have expressed concerns about the battery life and range. A few customers have noted that the scooter is heavy.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 311 reviews
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Scooter
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, so good. I returned an Apollo Go scooter, and it is a nice upgrade in stability and driving. Full charge in 3.5 hours is amazing. The scooter and cable do not get hot compared to the Apollo Brick. I am very on this purchase. With bigger tires, my daughter is able to ride with me as well. Do your research before you buy a scooter; each has its use case.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Thank you for sharing your experience! We are happy to hear you’re enjoying the stability and quick charging of your MAX G3. We appreciate your advice on researching before buying—finding the right fit makes all the difference. Enjoy the rides! — Segway-Ninebot Customer Support.
Pros mentioned:
Ride quality
Rated 5 out of 5 stars
Segway scooters are the best scooters
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This scooter gets me to work and back 30 miles every day for five months in extreme cold and rain which is bad for it, but it still runs amazingly. I would recommend, actually I have recommend this product and all products from segway. I have bought 2 scooters from them/bestbuy and they both been amazing, and can deal with rough sidewalks and roads. Trust me this scooter is great
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Hi Bobby, thank you for your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear it has performed reliably for you through daily commutes and tough weather conditions, and that you’ve had great experiences with multiple Segway scooters. If you ever need any assistance, please reach out at [email protected].
Pros mentioned:
Battery life, Ride quality
Rated 5 out of 5 stars
Excellent Elcetric Scooter
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Segway Electric Scooter is awesome. Rides great and battery lasts a long time. We have two of these and we are very pleased with them.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it awesome, with a smooth ride and long‑lasting battery. It’s wonderful to know you own two of them and are very pleased — that kind of satisfaction is exactly what we aim to deliver with our scooters.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards, Segway Customer Support Team
Pros mentioned:
Ride quality
Rated 5 out of 5 stars
Segway scooter
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent ride and build quality. The heads up display is very advanced and the phone app is seamlessly integrated with the scooter.
Scooot scooot. Ride safe!
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Jonathan,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear you’re impressed with the ride quality, advanced heads‑up display, and seamless phone app integration. It’s great to know the scooter is delivering such a positive experience.
For any questions or assistance, please contact our support team at [email protected].
Best regards, Segway Customer Support Team
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Smooth ride
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Promotional price earlier in the uear was $899 amd when it dropped again close to it ($999), it seemed like an easy decision. Really ecxeeded my expectations in what I need. Reputable brand name and the thought put into it shows.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that the promotional pricing made it an easy decision for you and that the scooter has exceeded your expectations. Your feedback highlights the value, thoughtful design, and trusted reputation of Segway, which we strive to deliver in every ride.
For any questions or assistance, please contact our support team at [email protected].
Best regards, Segway Customer Support Team
Pros mentioned:
Battery life, Speed
Rated 5 out of 5 stars
Super fun
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's fast, fun and lasts a good while per charge. I would definitely recommend this to my friends.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Richard,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it fast, fun, and long‑lasting on a single charge. It’s wonderful to know the scooter is delivering such a great riding experience and that you’d recommend it to your friends — that means a lot to us.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards, Segway Customer Support Team
Pros mentioned:
Ride quality, Speed
Rated 5 out of 5 stars
Segway
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice ride, really smooth, very fast and family loves it
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Thank you for sharing your experience! We’re delighted to hear that you and your family are enjoying the smooth and fast ride. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at [email protected]. Happy Riding! Segway-Ninebot Customer Support.
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
Best overall
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great scooter for daily commute to work. Quick and agile.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Hello Luis, thanks for the review! We're glad your Max G3 it's making your daily commute smoother. At Segway-Ninebot we're committed to delivering high quality products and experience for our customers. If you ever need any assistance, please reach out at [email protected]. Happy Riding!
Pros mentioned:
Speed
Rated 5 out of 5 stars
Segway max g3
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This scooter is excellent for the money and well worth it. It is a quick scooter with good range as well. The dual suspension makes a smooth ride.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear ArricFrye,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it excellent value for the money, with quick performance, solid range, and a smooth ride thanks to the dual suspension. It’s wonderful to know the scooter has met your expectations and provided a great riding experience.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].
Best regards, Segway Customer Support Team
Pros mentioned:
Ride quality, Speed
Rated 5 out of 5 stars
Must buy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast smooth, great experience for first time riding one
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Thank you for your review of the Segway Ninebot Max G3 Electric Scooter. We’re glad to hear your first ride was a fast and smooth experience. If you ever need any assistance, please reach out at [email protected].
Pros mentioned:
Ride quality
Rated 5 out of 5 stars
Scooter
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Rides smooth! I love it! It is the perfect ride for around town and during the nice weather to get out and enjoy fresh air.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Morgan,
Thank you for sharing your feedback on the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you love how smooth it rides and that it’s the perfect companion for getting around town and enjoying the fresh air during nice weather. It’s wonderful to know the scooter is giving you both comfort and enjoyment in your daily rides.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].
Best regards, Segway Customer Support Team
Pros mentioned:
Ease of use, Ride quality
Rated 5 out of 5 stars
Excellent product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent quality, very easy to use . Smooth ride. Recommend
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Eunice,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear that you find it excellent in quality, easy to use, and smooth to ride. Your recommendation means a lot to us, and it’s wonderful to know the scooter is meeting your expectations.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards, Segway Customer Support Team
Pros mentioned:
Ride quality, Speed
Rated 5 out of 5 stars
Segway scooter
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great scooter.super fast and smooth. I would buy again
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Greg,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it super fast, smooth, and worthy of buying again. Knowing it delivers the performance and quality you expect is exactly what we aim for.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards, Segway Customer Support Team
Pros mentioned:
Speed
Rated 5 out of 5 stars
Buy it !
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Big boy scooter, great power, hold on in boost mode! Range is good . Tons of fun, charges in 3 hours , worth every penny
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Customer,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you’re enjoying the “big boy scooter” experience with its great power and boost mode — that’s exactly the kind of excitement we aim to deliver! It’s wonderful to know the range, quick 3‑hour charge time, and overall performance make it tons of fun and worth every penny for you.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards, Segway Customer Support Team
Pros mentioned:
Ride quality
Cons mentioned:
Weight
Rated 5 out of 5 stars
Fun scooter
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fun, solid build. Heavy though. Lights are a plus and are bright
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Jim,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re delighted to hear you’re having great fun with it and appreciate its solid build. It’s wonderful to know the bright lights add to the experience, even if the scooter feels a bit heavy—your feedback highlights both the strengths and practical details of the G3.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards, Segway Customer Support Team
Rated 5 out of 5 stars
Great Scooter
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Segway G3 MAX is a great scooter for the daily commuter but also for a fun ride in the weekends. Plenty of power and safety feautures all around. Battery range is decent depending on the use for the scooter. Great screen that displays clear and bright speed and battery range. The boost option is also a plus, you will be surrised how fast it can take off. Overall, a great scooter with plenty of features that makes for a reliable and fun mode of transportation.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Luis,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear how much you enjoy it both for commuting and weekend rides. It’s great to know you appreciate the power, safety features, clear display, and the boost option — all designed to make riding both reliable and fun. Your feedback highlights exactly what makes the G3 Max such a versatile scooter, and we’re delighted it’s meeting your expectations.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards, Segway Customer Support Team
Pros mentioned:
Speed
Rated 4 out of 5 stars
Speedy Scooter
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros: speed, suspension, fast charging. Apple Find My and other software tunes you can adjust.
Cons: Mileage and breaks. Segway tells you it can go up to 25 miles in sport+ mode, but in reality, you'll get closer to 18-20 miles.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Thank you for your detailed feedback! We're glad you're enjoying the speed, suspension, and smart features. Regarding the mileage, real-world range can vary based on riding conditions, weight, and terrain. For any concerns about performance, our After-Sales Team is happy to help. Please contact: • Email: [email protected] • Hotline: 1-866-473-4929 (Mon-Fri, 5:30 AM-5:00 PM PST) Please mention that Olivia guided you to contact after-sales service. Ride safe!
Pros mentioned:
Ride quality
Rated 5 out of 5 stars
Electric scooter, if you want to leave a stay
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best scooter smooth ridding. I feel safe and the gps is amazing. I would recommend this to my family and friends. It's worth every penny
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Charlene,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear that you find it the best scooter, with smooth riding, reliable safety, and an amazing GPS feature. It’s wonderful to know you feel confident on it and would recommend it to family and friends. Your feedback means a lot to us and highlights the value this scooter brings.
For any questions or assistance, please contact our support team at [email protected].
Best regards, Segway Customer Support Team
Pros mentioned:
Speed
Rated 3 out of 5 stars
My G3 Max
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I know I put 3 stars but here's why. First off I like the scooter but it's not free of bugs and issues. Randomly the scooter while powered off will make noises. The mileage tracking is not accurate at all so you can't trip plan based on distances so it limits your ability to feel secure while riding long distances.
One thing that stands out I wish they would fix is the throttle. When you're not pining the throttle in the max position the scooter bumps vs smooth throttle control. I have also noticed that the scooter takes a lot of effort to make it engage the motors and it's put me in risky situations when crossing the street from a stopped position.
The charge time seems to be decently fast between 2-3hrs for a full charge. Swag way says they have an additional external battery to double the range and yet it's not anywhere to be found for purchase (one of the features I was/am looking for).
There is no adjustability in the handlebar height so it makes it hard for a shorter rider. I am not a big fan of having to pair the scooter to my phone in order to use it (means the company wants to collect riding data) and that's unnerving.
Overall I am happy with the scooter but am shopping to replace it with another scooter that will have better features I seek (like accurate batter to mile calculations).
No, I would not recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Ronnie,
Thank you for sharing your detailed review of the Segway Ninebot Max G3 Electric Scooter. We appreciate your balanced perspective and the time you took to highlight both the strengths and areas for improvement. It’s great to hear you enjoy the scooter overall, especially the fast charging and solid build, but we understand your concerns about mileage tracking, throttle responsiveness, and the lack of adjustability in the handlebar height.
Your feedback about the external battery availability, throttle smoothness, and app pairing requirements is especially valuable — these insights help us identify ways to improve the rider experience. We’re sorry to hear that some of these issues have put you in risky situations, and we take that very seriously.
We encourage you to reach out directly to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929) so we can review your concerns in detail and explore possible solutions.
Best regards, Segway Customer Support Team
Pros mentioned:
Speed
Cons mentioned:
Weight
Rated 5 out of 5 stars
Great product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great product! It is so fast, the only issue is that it is very very heavy!
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Hayden,
Thank you for sharing your review of the Segway Ninebot Max G3 Electric Scooter. We’re thrilled to hear you find it fast and an overall great product. We appreciate your feedback about the weight — the Max G3 is built with durability and long‑range performance in mind, which does add to its sturdiness. It’s great to know the speed and ride quality are delivering the experience you were looking for.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).