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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 170 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the ACCENTUM Wireless headphones for their impressive sound quality, comfortable design, and long-lasting battery life. Many users find the headphones lightweight and value the convenience of USB-C charging. However, some customers have noted concerns about the volume level, fit, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 170 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to watch tv at night to not sit the family. They sound good and the noise cancelling works well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect fit and sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using ear buds for the longest time and decided I missed normal headphones. The sound on these is great for an for my tastes and are comfortable. I can wear these with my industrial for hours without any discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds live!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a BIG Sennheiser user/fan for over 30 years! These headphones sound great and easy to use. Sennheiser does it again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hold on a second

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What? I can’t hear you. But holy Catfish. This thing sounds…what?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound of this headphones and are comfortable to use for a long period of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these headphones for a few weeks now and have tested them out at home, at work, and while out and about - and they are perfectly suited to my needs. I have been able to wear them for long periods of time with no discomfort. The noise cancellation works great - I particularly love wearing these while washing the dishes (no more straining to hear my audiobook over the sound of the sink!). I know some have complained that the volume is a little low on these but I haven't found that to be a problem. My only concern is the material on the headband (and the ear cups) - they feels great now but I'm not sure how well they will hold up over time. I went with the base version over the "Plus" because I wanted physical buttons over touch controls and I don't regret that at all - although I do wish these came with a case (thankfully it looks like there are a compatible cases available for sale). I would definitely recommend these for anyone looking to upgrade to a good pair over ear headphones without totally their blowing the budget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get the Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy Beats. Compared to that these are very cheap and flimsy feeling. They seem fragile and by design the hinge connecting the muffs will be an issue if you lay on them wrong. Very comfortable and light weight large around the ears so dumbo friendly. Noise cancellation is trash compared to beats and using them for calls nobody can hear me well. Sound quality for all these brands is similar in given price range. I was planning on returning these for the Beats but I missed the return window.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is very picky when it comes to headphones and he has had zero complaints about these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great ANC and battery life, as well as being comfortable. Audio quality is pretty good but the reason for 3 stars is because of the random crackles/pops that they receive from interference or poor built in drivers. I use them for gaming, specifically fps games and I always have loudness equalization on so these random crackles/pops can be extremely loud and startling. Using these on a PC I have noticed sometimes the audio gets delayed a tiny bit but repairing them usually fixes the issue. There are also issues with windows trying to run both wireless and wired connection when plugged in to charge causing connectivity issues with the wireless constantly saying connected, disconnected. The only fix for this was manually disabling the wired audio and disabling power saver for bluetooth. Overall they are good enough but I wouldn't recommend them due to the issues I mentioned, a bit of research showed this has been a widespread issue with these exact headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Okay sound, but can't handle sweat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound fine, but my lord, these are so anti-consumer other than that. First of all, there is no mode that isn't 'Transparency' or 'Anc'. You also. Can't switch between them without having to go into the app. Also, if you live in a humid and hot environment, and actually sweat, these headphones aren't for you. I swear I only wore them about for times on day walks, and now there is just this feedback that won't go away in the right ear cup because of my sweat. If you were thinking of getting a midrange priced pair of headphones for working out, look at JBL. They have, at least for me, have always handled sweat way better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECTION AT AN AFFORDABLE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality. Fits perfect. Donated ADHD patient. I tested them and the noise reduction is a 10. The fit seals out noise and a comfortable. I purchase my son and myself a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, connection, and fit. Volume control is lacking

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Alright

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality and is overall comfortable. I'd definitely would buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Headphone Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, very light but they don’t feel cheap. Sound is very impressive and customizable. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the quality of sound. We thought at its price point the sound quality was going to be average. When we tried it on, the quality was closer to higher end Headphones and now after owning it for a few months, our opinion has not changed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sennheiser Accentum BT Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these on a recent business trip. The noise cancelling works pretty well to reduce aircraft cabin noise. Worked fine to control my iPod Nano gen 7, which does NOT work with Airpod Pro (go figure).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not difficult in setting up. Battery life is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    super listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are spectacular. they pair and connect easily and perform flawlessly. they are an improvement over my previous ones that were skull candy. their comfortable fit and sound clairity is super.would reccomend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still quality headphones but I meant to buy the more expensive ones next to them in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone is good ,everything is clear,and sound good

    I would recommend this to a friend
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