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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 66 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers recognize the 12-Sheet Crosscut Paper Shredder's impressive shredding capacity and its compact size, ideal for various spaces. Its ease of use and affordability are also frequently praised. Positive feedback highlights its quiet operation compared to expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 66 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Sensitive Shredder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder is the perfect size and is unobtrusive in my work nook. It worked well and then suddenly it just stopped shredding. So now I have to figure out how to get it to work again. It’s too bad though because it used to work really well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was garbage straight out of the box. I would not recommend this item. It mangles the paper that get caught up in the rollers and I have to take it apart every time. I’m done and it’s going in the trash unfortunately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 4 out of 5 stars

    Makes getting rid of papers easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes shredding ads and unwanted mail more quickly. However, shredding a lot at once can cause it to overheat. This is a light-weight paper shredder.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Shredding capacity

    Rated 5 out of 5 stars

    sentinel shredder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great shredder. really can shred 12 pieces of paper .easy clean out would tell anyone it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    Great Little Workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Not too loud. Great price. Has a window to gage when its full.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shread

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure About getting this one. But yes it was affordable Easy to use Works great Better than I thought it would be. I do recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good basis shredder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic shredder for household use. The feeder slot prevents you from loading too many pages at once and should prevent paper jams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Shredder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shredder is very quiet, and has handled every job with no problems. It even handles staples without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as stated. Pretty quiet too. It has a small profile which is great for a home office.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Super shredder!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with this Sentinel paper shredder! I have had larger, more expensive ones and this one gets the job done with ease. It shreds very fast and seems to have this self propelling functionality to it that I really like, meaning it almost self feeds whatever you’re trying to shred. Very happy customer and my first with this brand! No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity, Size

    Rated 5 out of 5 stars

    Works well and is very quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact - works like a champ. Good buy and I am glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with this product. I like the added security of the crosscut rather than the paper just being cut into strips. Just keep an eye out on the paper level, you can run into issues if it get too high without noticing. And definitely invest in the lubricating sheets to make the most of it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 1 year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for a little over 1 year with only a light amount of shredding. After the warranty expired, it suddenly stopped working after shredding 4 sheets of paper. Blades seemed out of alignment and possibly defective.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting so tired of getting mail with my personal information on it and not feeling comfortable throwing it away… Now I can discard with confidence knowing it’s been shredded down to nothing

    I would recommend this to a friend
  • Pros mentioned:
    Price, Shredding capacity

    Rated 5 out of 5 stars

    Foolproof operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product awesome price works exactly as the description

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great shredder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice easy to use shredder. Does the work for me. it was really helpful for me to reduce the clutter of paper

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Compact but Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this shredder for a little over a month, but already seems money wisely spent. Operates quieter than expected. Great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a shredder that works great and it’s the too expensive. This does the job and is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Great product for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Perfect for shredding unwanted mail and old documents. Bought it for home use and it is great so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I Can't Recommend This

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite excited to be using this shredder when it began giving me issues not even 24 hrs after purchasing it. For starters, the power cord to the back of the shredder was faulty and id need to adjust the cord 1 time to many to allow power to flow through this machine. Secondly, the sensor which prompts the machine to shredd would not always work having me to position my documents in all sorts of directions to the sides ( as placing the documents straight wouldn't work the shredder) to activate the sensor. What finally did it for me, was the accumulation of paper in the blades even though i was careful to only shred 1 sheet of paper at a time - even through this is suppose to be a 12 sheet shredder. The blade cleaner does not proper clean blades as well as it should, that i constantly found myself manually having to clean blades. Not sure if i just happened to have received a faulty make of this machine, but was not willing to find out by having a replacement. I have repurchased a new shredder which im currently waiting on to be delivered.

    No, I would not recommend this to a friend
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