Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 107 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the On Guard 12-Sheet Crosscut Shredder for its excellent shredding quality and ease of use. Some users noted that the unit can be loud and that the wastebasket could be larger. A few customers reported overheating issues, particularly when shredding large volumes of paper. However, the automatic shutoff feature mitigated this concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-107 of 107 reviews
  • Rated 1 out of 5 stars

    Got a Lemon!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder would only shred about 6 pages at a time as opposed to the 12 pages it said it would. When I tried to shred 6 pages, the shredder slowed down to a crawl. It eventually stopped working altogether. I had it for 3 weeks and ended up returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You will be d@

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have returned this product. I wouldn't recommend buying. It didn't crosscut @ ALL! It doesn't shred like it should. It stopped working quite a few times. I hadn't even been using it for five minutes. Sorry this one is a terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracking claimed this item got delivered. Never showed up and it was a hassle trying to get the situation settled. Ended up repurchasing the item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    After a few usage the shredder stopped working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shredder appeared to be a good shredder, but after a few usage it just stopped working not sure what tge problem us. I will be returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average, jams up easily.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year it is now jamming up all the time and we will have to purchase a new one as when I called it was one week over warranty. I will be buying a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Saddened by such an awful experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item 9/28/16 on line. It really never worked like promised. Constantly getting stuck and finally it stopped working at all in a couple of weeks. You only have 15 days to return this item. Because I am beyond that I have to pay to ship a defected product to the manufacturer because Best Buy wouldn't accept it. Depending on how much it will cost to ship this heavy item, I may just have to toss it. Buyer please be aware of this horrible products and possible circumstances that surrounds it if you wait more than 15 days to try and return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but only lasted 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for in home, light use. After 3 years, jams up constantly and have to replace it. Can't be fixed.

    No, I would not recommend this to a friend
Sponsored