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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 3.6 out of 5 stars with 40 reviews

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68%
would recommend
to a friend

Customers are saying

Customers find value in the Pro 18 Sheet Cross Cut Heavy Duty Paper Shredder FX1800P's excellent shredding capacity, with many praising its performance and ability to handle various materials. However, some customers have expressed concerns regarding the product's longevity, reporting instances of premature failure. The shredder's ease of use and large capacity are frequently highlighted as positive aspects. Despite positive feedback on shredding capabilities, durability issues appear to be a significant drawback for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Rated 5 out of 5 stars

    Very Good Shredder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus Far This Sentinel Shredder Has Performed Very Well And Beyond My Initial Expectations. All Of My Past Experiences Have Been With Fellowes Shredders And I Was At First Looking At Buying A 16 Page Fellowes Shredder. But This 18 Page Sentinel Shredder Was Available At A Very Reasonable Sale Price. It Does Everything That I Want It To Do And What I Need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price and quality -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was more then satisfied with the price and the quality of the paper shredder I am happy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I am not very pleased with this shredder.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it works "OK". But it is VERY slow and does not shred nearly as many pages as its rating would suggest. I would not buy it again and suggest you look at other alternatives.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped on time. Easy to set up. Works fine. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Shredding capacity

    Rated 5 out of 5 stars

    Works super! Great shredder!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very strong shredder, good for a business.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked for a few months and then the switch stopped working so for $100 S&H they will replace it just for it to break again a few months later.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Stopped working like other reviewers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit in Aug 2019 and it stopped working 4 months later. I've been trying to get it to work again and nothing is helping. I had to purchase a new shredder. I don't shred too much to make this just stop working. Not very happy at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job runs good so far been using it alot with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only own a little while seem to work fine will continue to use

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Junk only lasted 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest pile of crap I purchased in a while quit working in 2 months and they want me pay shipping to send it back to get fix

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy, its junk! Made it through one an one-quarter basket an quit working. It seems from reviews this is a known problem an the manufacturer an Best Buy continues to sell them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is worst shredder ever.. It heats up all the time and does not shred correctly expensive and crappy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great shredder for the offic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a day care center and the works great . Have been able to get rid of all the paperwork from years back with ease and no jamming. For the price this is an excellent bu.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 6 months only used a handful of times !!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great shredder for household and office needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my shredder. It’s durable and I have not had any problems whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it sometime now and its still working !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did NOT work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked, plugged in, and nothing. Called Sentinal, they asked if the interlock tab was still there, we said yes, and they said there was nothing they could do to help. Never buy this item!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using this product. Gives me a sense of security.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    DON'T BUY IT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish I had read the reviews first. Worked great for 3 months and then just stopped working! Now that I've read the reviews I know it's not worth contacting the manufacturer to return it which would cost almost $100! Don't buy this thing because you'll just be wasting your money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just Stopped Working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the sentinel pro for 5 months before it just stopped working. I call the manufacturer as it has a one year warranty and they said no problem just send it back. The thing is we had to pay shipping. Turns out shipping from NY to CA is $96. We paid 169 for the shredder and now another 96 to return it. I think not. I called best buy and of course they would not help. The machine was hardly used and we followed all the instructions including the lubrication sheets. It's a piece if garbage so don't even think of wasting your money

    No, I would not recommend this to a friend
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