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Customer Ratings & Reviews

Your price for this item is $159.99
The comparable value price is $189.99

Customer reviews

Rating 4.5 out of 5 stars with 88 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Steam & Scrub's cleaning power and ease of use, with many praising its effectiveness on various floor types. Positive feedback frequently highlights how simple the mop is to operate and maintain. However, some users experienced inconsistencies with the steam function, noting issues with steam pressure and its unpredictable operation. Improvements to the steam mechanism could enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-88 of 88 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it floors feel great after we run it and no chemicals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on floors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No complaints. Good for the price. Delivery without problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Sanitize and steam mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this. really clean the floors. easy to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works....I guess. It take entirely too long to warm up amd then you must do 15 passes to sanitize....not a good design. It would take a person an hour or more to clean their floor.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Daryl,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that you aren't happy with your Shark steam & scrub. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Not Effective for Cleaning

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like the Shark Steam and Scrub with Steam Blaster technology, but it did not meet my expectations. The cleaning pads are too small, which makes it hard to cover larger areas. It feels lightweight and less powerful than I expected. It might work for light touch-ups, but not for deep cleaning. I would not recommend it for heavy use.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for sharing your experience. It’s disappointing to hear that the Shark Steam and Scrub with Steam Blaster didn’t live up to your expectations. The smaller cleaning pads and lighter build can definitely make it challenging to tackle larger or heavily soiled areas. While it may suit quick refreshes, it’s understandable that you were hoping for something more robust for deep cleaning tasks. Your feedback is valuable and helps others make informed decisions.

      Kind Regards,
      Shark Clean.

  • Rated 1 out of 5 stars

    Sulma C.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do Not by this team. The pads do stick to the steam mop. It is frustrating trying to put the pads together.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Sulma,

      Thank you for sharing your feedback. We understand how frustrating it can be when the pads don’t attach as expected, making setup difficult. Your experience matters to us, and we appreciate you letting us know. If you’d like, our customer support team can provide tips to make attaching the pads easier or discuss options to improve your experience. Please reach out to us at 1-855-427-5127 (Mon–Fri: 9 AM–9 PM ET | Sat: 9 AM–6 PM ET).

      Kind regards,
      Shark Clean

  • Cons mentioned:
    Steam

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY it is useless!! The steam comes out too high, doesn’t even wet the floor, DOESN’T CLEAN THE FLOOR AT ALL

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

  • Cons mentioned:
    Steam

    Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Git this for Christmas and it is definitely NOT made for textured floors at all. The steam spray shoots out in front ,not like the other steam mop, which makes absolutely no sense at all.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your Shark Steam and Scrub. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

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