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Customer Ratings & Reviews

Model:
4T-C65DL7UR
SKU:
6518537
Your price for this item is $119.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 219 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality and price of the 65" Class LED 4K Smart Roku TV. They appreciate the sharp and clear picture, as well as the great value for the price. The easy setup and built-in Roku platform are also mentioned as positive features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-219 of 219 reviews
  • Rated 2 out of 5 stars

    Poor Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this tv on sale and has not really lived up to the old Sharp televisions years ago some days it turns on and works great and some days I have to turn on and off a few times before it decides to work glad it wasn't overly expensive

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello Scott, we are sorry to learn that you have problems with your television. We are happy to look into this and assist. Please send us an email to onlinesupport@sharpsec.com for assistance. Place your case number 9517823 in the subject line of your email. Sharp

  • Rated 1 out of 5 stars

    Worst TV ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the worst TV we’ve ever purchased. App selection is great, but all it does is keep turning off/resetting. Every time you turn it on, then select your program or app, it starts and immediately turns off and starts over….. does it at least 3 times before you actually get to watch anything I’ve tried all the fixes, updates, hard reset, factory reset….nothing works!! All the research says it’s. Roku software issue and there is no fix

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincere apologies for the inconvenience caused. We would love to look into this matter for you and help. You may reach out to us at onlinesupport@sharpsec.com and reference case number 9526760 so we can help. Sharp

  • Rated 2 out of 5 stars

    Sharp Fail

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture completely went black after 1 year not worth the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is terrible and picture isn’t the best quality. Got it during Black Friday type sale.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello Kayla, please accept our sincere apologies for the inconvenience caused. We would love to look into this matter for you and help. You may reach out to us at onlinesupport@sharpsec.com with reference to your case number 9504965 so we can help. Sharp

  • Rated 1 out of 5 stars

    Dont ever get Best Buy Protection plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worse quality and customer service from Best Buy. No help and support from MFG and then BEST BUY too. They make you call 50 times and redirect you to different dept.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It continually freezes the screen for twenty to thirty seconds, then it goes black for ten seconds, then the Roku screen appears for ten seconds, then it reverts back to the selection screen. This happens several times a day. I will be contacting the Sharp service department shortly.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincere apologies for the inconvenience caused. We would love to look into this matter for you and help. Please reach out to us at onlinesupport@sharpsec.com with reference to your case number 9506327. Sharp

  • Rated 1 out of 5 stars

    No Mounting Points

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super excited to get this for Christmas. However, when I went to mount it on the wall, I found out that this set does not have mounting points on the back. Needless to say, I returned the set to Best Buy.

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we apologize for any inconvenience this caused you Armando. Please be advised that the TV can be wall mounted. Sharp

  • Rated 1 out of 5 stars

    Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a little flimsy. You really get what you pay for on this one. It was inexpensive but has very few options. Nothing like the new smart tvs.

    No, I would not recommend this to a friend
    • Brand response from Sharp Customer Care
      Posted .

      Hi JamesM,

      I would like to express my concern about your experience with this Sharp 65" Class LED 4K Smart Roku TV. We are working on improving our products and designs. We appreciate your feedback.

      Dina || Sharp Customer Care BBY-ExBrand_Sharp

    • Brand response from Sharp Advisor
      Posted .

      Hello JamesM, we are very sorry to hear of this inconvenience. If we may be of any help, feel free to contact us via email at onlinesupport@sharpsec.com with case number 9499244 in the subject line of your email. Sharp

  • Rated 1 out of 5 stars

    Picture quality poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hd is Not clear. not good enough Lots of Ads in the app.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello Neil, we apologize for the inconvenience caused. As it relates to the advertisement, we suggest that you take a look at your Roku account or you can contact Roku support. If Sharp may be of assistance with any unrelated Roku issue, feel free to contact us at onlinesupport@sharpse.com and reference case number 9511536. Sharp

  • Rated 1 out of 5 stars

    TV can't connect to internet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv won't connect to my wifi. Gives some error code 014.50

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincere apologies for the inconvenience caused. Please email us at onlinesupport@sharpsec.com and refer to the case number 9501049 so we can help. Sharp

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Based on Price! Motion is good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok motion is not perfect, there is some jitters when watching fast moving sports but very minor. Plus there's no motion blur or ghosts and has better motion than the low end Samsungs which I always return because the moving blur is so bad. Picture is good and neutral with no over saturation even when on the "cool" settings. Pretty plain in terms of features but the Roku software enables Bluetooth by using the headphone feature in the Roku app on your phone. For 300 I'm keeping!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own an old version of sharp aquios tv 65 for a few years and my kid watch disney movies a lot. The picture quality is superior.i always buy another ine for my mom as she aslo loves watch cartoon movies. I could not find Sharp TV in market anymore until i saw this in bestbuy. I immmeiately bought this one. Great picture and price. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv size

    Rated 5 out of 5 stars

    The Bob

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. I was so happy to find a Sharp TV as they always are high quality. The Roku makes it very intuitive and it is very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Frequently Locks up and Reboots

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in Nov 2022. Works well with 2 major complaints: 1) It will randomly lockup and reboot. Mostly while watching Spectrum cable box (Arris), but happens in the Roku app for YouTube, Netflix, etc. I called tech support over a month ago and they had me do resets, etc, but nothing worked. Thru trial-and-error I significantly reduced these lockup/reboots by changing the output resolution on the cable box to 720p instead of 1080i. But it only reduced the frequency of reboots, not eliminated them... Any ideas what to do? Or how to return it if this can't be fixed? 2) More of an annoyance, but my previous TV (Samsung) I could set it to turn on or off at specified times everyday. This TV only has a sleep timer. a) As related to issue #1, when the TV is about to turn off from the sleep timer, it shows a pop-up window to let you know and cancel. However it seems to sometimes cause the lockup/reboot which then turns the TV back on automatically making the sleep timer useless.... But as for picture otherwise it is nice. Sound is terrible, but I use a soundbar so that doesn't matter to me.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, kindly accept our sincerest apologies for the issues you are experiencing with your unit. Please email us at onlinesupport@sharpsec.com so that we may look into this for you. Make reference to case number 9512948. Sharp

  • Rated 5 out of 5 stars

    Best TV I’ve Ever Owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Sharp Roku. I love the user interface. Quick reaponse to loading apps. I conpare them to Apple for ease of use. I’ve had 3 LG’s, HDMI plugs went bad on 2 and then the screen went out on the 3rd. I have had 2 Samsungs which i despise. They have the slowest chips, very un user friendly, difficult to get apps to run properly. I don’t have any of those issues with my Sharp TV’s. I still have 2 twenty year old 32” Sharp TV’s in storage that i use whenever my TV’s brake and need a substitute until i buy another big screen. I dont understand why they aren’t more prevalent. And forget about Visio. Probably the worst TV ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Made by Sharp...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this... This one is made by Sharp in Mexico, and not an outsourced or rebadged TV at all from all Japanese TV brands. Hard to find these days at the right, low price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and fits size of living room, only reason not a 5 star is the sound quality. You’ll need a sound bar. Amazing price though so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the money. I was surprised on how nice it is. The features are great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sharp not so smart tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv turns off when searching for movies. But for the price I’m okay with it.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      We are very sorry to hear of this issue. Please contact us at onlinesupport@sharpsec.com and reference case number 9506328 so we can help. Sharp